DescriptionUnder general supervision, to perform a variety of the more difficult and complex office, administrative, and general support work for an assigned County department or work unit; to perform financial and statistical record keeping; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required. This position is located at the Tax Collectors' Office.
Sit for extended periods; frequently stand and walk; normal manual dexterity
and eye-hand coordination; lift and move objects weighing up to 25 lbs.;
corrected hearing and vision to normal range; verbal communication; use of
office equipment, including computer, telephone, calculator, copiers, and
FAX.
Example of Duties(The following is used as a partial description and is not restrictive as to duties required.)
Performs a variety of the more complex office, administrative, and general support assignments
Receives tax payments
Heavy public contact
May be assigned day-to-day responsibility for the office support functions of a work unit
May provide lead direction and work coordination for assigned staff
Gathers, assembles, organizes, and tabulates data and information
Serves as an office receptionist greeting office visitors and answering the telephone
Provides information and making referrals to other staff
Receives, sorts, and distributes mail
Maintains and updates records and information retrieval systems
Records and logs invoices, claims, and other documents
Types/word processes and proofreads a variety of documents and material
May work on special reports, projects, and publications
Updates and maintain computerized records and generates reports
May log in and process applications and documents
Develops computer records
Schedules appointments for staff
May process time sheets for a work units
Develops and maintains deposit and receipt records
Uses spreadsheets and other special computer software
Performs special assignments related to the department and unit where assigned
Operates office equipment
Other duties as assigned
Minimum QualificationsAny combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Level I: One year of experience in the County of San Benito performing the duties of a Office Assistant I or one year of clerical experience
Level II: Two years of previous administrative, office, and general support work experience comparable to that of a Deputy Tax Collector I with San Benito County.
Special Requirements:Some positions may have additional departmental requirements.
Knowledge Of/Ability ToKnowledge of:
Policies and procedures of the Department and unit where assigned Thorough knowledge of specialized areas of office support where assigned
Good public relations techniques; maintenance of files and information retrieval systems
Computers and software used in office and administrative support work Modern office methods and procedures
Correct English usage, spelling, grammar, and punctuation
Basic mathematics
Principles of work coordination, planning, and lead direction.
Ability to:
Maintain on-going responsibility for the office support functions of an assigned work area or unit
Perform a variety of complex administrative, office, and general support work with minimal guidance and supervision
Read, interpret, and apply policies, procedures, and regulations
Follow oral and written directions
Type or use word processing software at an acceptable speed to meet production requirements
Gather and organize data and information
Maintain and update records and reports
Operate a computer and use department software in the performance of assigned work
Operate and use office equipment
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned Establish and maintain cooperative working relationships
Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list.
In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits:
Pay Day: Employees are paid bi-weekly.
Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly.
Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit.
- 5 to 9 years of service = 15 days per year
- 10 to 14 years of service = 18 days per year
- 15 + years of service = 20 days per year
Holidays: 13.5 holidays (including 3 floating) for most employees.
Sick Leave: 15 days per year. Maximum accruals apply.
Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate.
Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only.
Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family
Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D.
Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance.
Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees.
Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply.
Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit.
All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS.
New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security.
Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances.
Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000).
Health, Dental and Vision Insurance
Retirement Formula Local MISC 2% @ 62 for New PERS Members
Social Security (non-safety)
Vacation Based on Continued Years of Service
Sick Leave 15 Days Annually
Floating Holiday
457 Deferred Compensation
Credit Union
Flexible Spending Account
Employee Assistance Program
Group Life Insurance
Additional Optional Life Insurances & AD&D
Tuition Reimbursement
Closing Date/Time: 2/4/2025 5:00 PM Pacific