Geographic Information Systems (GIS) Technology Services Manager
- Salary: $122,969.60 - $170,310.40 Annually USD
- Full Time
- Administration and Management
- GIS and Surveying
- Information Technology and Communication Services
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Job Description
CAREER DESCRIPTION
GEOGRAPHIC INFORMATION SYSTEMS (GIS) TECHNOLOGY SERVICES MANAGER
SALARY INFORMATION
In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following date:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment is being held to establish an open to the public eligible list to fill current and future Technology Services Manager vacancies. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange.
DEADLINE TO APPLY
Qualified applicants are encouraged to apply immediately, as the recruitment will close on
Monday, February 10, 2025, at 11:59 PM (PT).
OC PUBLIC WORKS
OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability.
ADMINISTRATIVE SERVICES
This unit is a service area of OC Public Works and leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services.For more information on OC Public Works click here .
For more information on the County of Orange click here .
THE OPPORTUNITY
OC Public Works is seeking an innovative and experienced Technology Services Manager to lead the Geographic Information Systems (GIS) Division. This role will lead major GIS projects, set departmental standards, and collaborate with stakeholders to provide geospatial solutions. This position will also be responsible for overseeing a team of 25 GIS professionals and technicians, and manage the following areas:- Enterprise GIS
- Offsite GIS
- Photogrammetry
- Land Base Information
- GIS Application Development
Duties and responsibilities may include, but are not limited to:- Manage the development and implementation of the County's enterprise GIS vision, strategies, and applications
- Supervise GIS staff in maintaining and updating the countywide GIS basemap and datasets
- Oversee the integration of GIS data with other systems, including Land Management Systems, Customer Relationship Management (CRM), and Work Order Systems
- Provide technical guidance for complex GIS analysis and spatial modeling to support public safety, planning, and emergency services
- Evaluate and implement GIS software, hardware, and infrastructure improvements to enhance efficiency and performance
- Develop and enforce County GIS standards, policies, and procedures, including data quality and security protocols
- Conduct GIS training for County departments and external stakeholders
- Represent the County in regional and national GIS forums, and manage partnerships with external agencies
- Plan and oversee GIS projects, including scope of definition, resource allocation, timeline management, and budget monitoring
- Lead efforts in deploying GIS technology through web-based and mobile platforms
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will possess a minimum of five (5) years of progressively responsible experience in GIS, Technology, or Business Management operations; must include at least one (1) year of supervisory experience. A Bachelor's degree or Master's degree in Geographic Information Systems, Computer Science, Information Systems, Business Management, or related field is highly desirable, not required.
In addition, the ideal candidate will possess knowledge and experience in the following core competencies:
Technical Knowledge- Expert proficiency in Environmental Systems Research Institute's (ESRI) ArcGIS Platform, including ArcGIS Pro, ArcGIS Online, and Enterprise GIS
- Strong understanding of photogrammetry, geospatial analysis, and 3D modeling
- Knowledge of Structured Query Language ( SQL) databases, Python scripting, and object-oriented programming for GIS applications
- Familiarity with Artificial intelligence (AI) and Machine Learning applications
- Knowledge of cartography, including visualization and graphic design principles
Leadership- Proven ability to lead and mentor a diverse team of GIS professionals
- Demonstrated success in managing organizational change and driving innovation within teams
- Experience fostering a positive, collaborative team culture
Analytical & Problem Solving Skills- Advanced capability in geospatial data analysis and spatial queries
- Expertise in integrating and analyzing complex datasets for actionable insights
- Ability to identify issues, evaluate alternatives, and develop practical solutions
Communication skills- Strong written and verbal communication skills for presenting GIS concepts and technical information to non-technical audiences
- Experience in preparing clear, concise reports, presentation, and policy documents
- Skilled in developing project scopes, deliverables, and reporting to stakeholders
MINIMUM QUALIFICATIONS
Click here to view the minimum qualifications for Technology Services Manager.
NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) .
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Application Screening | (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates meeting the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview (Weighted 100%)
Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be place on the eligible list.
Based on the Department's needs, the selection procedures above may be modified. All candidates will be notified of any changes in the selection procedures.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATION
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.
Questions? For specific information pertaining to this recruitment, contactCherry Ward by email at cherry.ward@ocpw.ocgov.com or at 714-667-9609.
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 2/10/2025 11:59 PM Pacific - Enterprise GIS
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ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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