Summer Intern - Cybersecurity

MASSACHUSETTS TRIAL COURT
Boston, Massachusetts United States  View Map
Posted: Feb 11, 2025
  • Salary: Undergraduate rate - $20 per hour; Graduate rate - $24 per hour USD
  • Full Time
  • Information Technology and Communication Services
  • Internship
  • Job Description

    Title: Summer Intern - Cybersecurity

    Starting Pay: Undergraduate rate - $20 per hour; Graduate rate - $24 per hour

    Departmental Mission Statement: Supporting access to justice through the effective use of technology. Partnering with Judges and Court Staff to use technology to make it easier and faster to administer justice while building a culture that values transparency, collaboration, inclusivity, and continuous improvement.

    Notes:
    • This is an hybrid internship based in Boston

    Position Summary:In this role, you will learn about and spend your time working on several major focus areas of cybersecurity including incident management, vulnerability management, risk management, and awareness and education.
    • Provide tier one support for cybersecurity incidents, requests, alerts, and events by conducting initial analysis for troubleshooting, investigation and/or fulfillment.
    • Utilize tools to assist with the analysis for troubleshooting, investigation, and fulfillment processes.
    • Manage incident and request fulfillment tickets in the enterprise service management platform by creating, updating, assigning, and resolving tickets in a timely manner.
    • Collaborate with the cybersecurity, infrastructure, and service delivery teams to triage tickets and issues requiring resolution and/or escalation.
    • Learn, understand, and assist with generating Security Information and Event Management (SIEM) queries for anomalous activity identification and investigation.
    • Create, review, and update internal cybersecurity technical documentation related to policies, standards, controls, processes, and procedures.
    • Create, review, and update user-facing informational and educational resources that is consumable and understandable to a non-technical audience on the enterprise intranet used by all judges and employees.
    • Conduct vulnerability scanning and security assessments in support of risk management and audit activities.
    • Capture data, provide input, and assist in the generation of key metrics and reports to help in decision-making to reduce the overall cybersecurity risk to the Judicial Branch.
    • Assist with rollout of new cybersecurity services and update of existing security services.
    • Assist with the administration of the phishing simulation program by running campaigns, building, and reviewing email templates, identifying, and assigning remedial training.
    • Assist with development of security awareness and education training program to reduce cybersecurity risk from actions taken by judges and employees and to further strengthen the security culture.

    Minimum Requirements:
    • Working towards a Bachelor’s Degree or graduate degree, from an accredited college or university
    • Degrees in Information Technology, Information Security, or Computer Science preferred.

    Preferred Qualifications:

    Technical Experience
    • Experience in an IT environment.
    • Experience in an information security environment.
    • Understanding of technology and how it plays a role in organizations.
    • Experience in troubleshooting incidents and problems while working with teams to find solutions.
    • Experience with a ticketing system.
    • Knowledge about the Center for Internet Security (CIS) controls, National Institute of Standards (NIST) cybersecurity best practices, MITRE ATT&CK framework.
    • Knowledge about information/data classification.
    • Knowledge about personal identifiable information (PII), personal health information (PHI), and Health Information Portability and Accountability Act (HIPAA).
    • Strong interest in the Cybersecurity field.
    • Relevant internship or work experience in the field.

    Non-Technical Experience
    • Excellent communication skills, including verbal and written communications.
    • Excellent collaboration skills.
    • Excellent customer service orientation.
    • Self-starter with ability to work independently.


    Closing Date/Time: 2025-05-22
  • ABOUT THE COMPANY

    • Massachusetts Trial Court
    • Massachusetts Trial Court

    The Massachusetts court system resembles a pyramid. Cases commence in one of the 7 trial court departments, and are first decided there. Cases are initiated in the particular court which has subject matter and geographic jurisdiction over the issues and parties involved.

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