Graduate Evaluator (Student Services Professional IB)

San Diego State University
San Diego, California 92182 United States  View Map
Posted: Feb 12, 2025
  • Education and Training
  • Job Description

    Join our dynamic team as a Graduate Evaluator, where you'll play a pivotal role in guiding master’s degree students to success! Under the guidance of our Coordinator of Graduate Programs and Evaluations, you'll be the go-to person for ensuring student retention, graduation, and adherence to degree requirements and university policies.

    Key Responsibilities:
    Champion Student Progress: Oversee degree progress, handle special petitions, and manage graduation processes for a third of our master’s degree students. Communicate Effectively: Be the bridge between students, graduate advisors, and other key stakeholders, providing clear guidance and support to ensure student success. Maintain Accurate Records: Enter individual student degree exceptions across multiple electronic systems.
    If you're passionate about student success and thrive in a collaborative environment, we'd love to hear from you!

    Position Information
    • Full-time (1.0 time-base), benefits eligible, permanent/probationary position.
    • Designated non-exempt under FLSA and eligible for overtime compensation.
    • Standard SDSU work hours: Monday - Friday, 8:00 a.m. to 4:30 p.m. (may vary based on operational needs).
    • This position is approved for partial telecommuting with onsite work in San Diego.

    Department Summary

    The College of Graduate Studies (CGS) provides leadership, advocacy, financial support, and coordination for all graduate and post-baccalaureate education at San Diego State University, including the university’s 90+ master’s and 27 doctoral programs. The organization consists of approximately 12 full time personnel, led by the Graduate Dean. Core office functions include degree evaluation and conferral, administration of graduate student funding, and implementation of policy of Graduate Council, CSU, and California Ed. Code.

    For more information regarding the College of Graduate Studies, click here .

    Education and Experience

    Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of progressively responsible professional student services work experience. One year in the program area to which the applicant is assigned is preferred but not required.

    A master’s or doctoral degree in information systems, one of the information sciences, public or business administration, one of the behavioral sciences, or a directly related field may be substituted for one year of experience.

    Key Qualifications
    • Demonstrated problem solving skills-be able to bring suggestions and alternatives to unique/complex situations.
    • Ability to work and communicate effectively with others; maintain a cooperative working relationship with all colleagues.
    • Proven ability to present information and communicate ideas clearly.
    • Strong attention to detail and organizational skills are required.
    • Must have a customer friendly, can-do attitude.
    • Intermediate knowledge of MS Office suite required.
    • Ability to apply professional mentoring skills and implement policy when working with faculty and staff.
    • Knowledge of the unit and campus resources available to students
    • Experience with degree evaluation software and associated processes.
    • Experience with data entry.
    • Experience working in an academic advising position that required accurate interpretation and effective explanation of academic policies preferred.
    • Experience evaluating students for graduation requirements and plans of study and relaying appropriate requirements to students preferred.

    Compensation and Benefits

    Starting salary upon appointment is not expected to exceed $4,482 per month.

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

    San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

    CSU Classification Salary Range: $4,482 - $6,342 per month.

    SDSU Values

    At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

    Principles of Community

    At SDSU, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Equal Opportunity and Excellence in Education and Employment

    All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

    SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

    Supplemental Information

    Apply by February 26, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu.

    Advertised: Feb 11 2025 Pacific Standard Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • San Diego State University
    • San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."


    San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

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