Associate Director, Business Operations

Join Our Team as the Associate Director for Business Operations!

As the Associate Director for Business Operations, you will be a key member of the Office of Housing Administration team. Working closely with the Executive Director, Associate Directors, managers, staff, and student assistants, you will help drive our mission, vision, and values forward. Your role will be crucial in fostering a respectful, inclusive, and collaborative atmosphere that promotes growth.

Key Responsibilities:

• Leadership & Management: Oversee the Business Operations unit, including Project Coordination, Business Effectiveness, Emergency Management, Health and Safety, and Information Technology.
• Security Oversight: Lead the Assistant Director of Security Operations to ensure effective management of security initiatives within student housing.
• Policy Development: Create and implement policies, set short-term and long-term goals, and evaluate progress.
• Team Coordination: Direct the activities of team members, including Logistics Coordinator, Project Specialist, Lead System Analyst, Operations Systems Analyst, Industrial Hygienist, Business Operations Coordinator, and Student Assistants.
• Staff Development: Manage hiring, orientation, training, coaching, evaluations, and disciplinary actions for staff.
• Strategic Planning: Lead long-term planning and strategic business development to support the evolving housing needs of SDSU students and stakeholders.
• Collaboration: Work with the members of the offices of Housing Administration, Residential Education, and campus partners on housing initiatives to enhance operations, support student success, and strengthen community engagement.

Why Join Us?

• Impactful Work: Play a vital role in shaping the future of student housing and ensuring a safe, efficient, and inclusive environment.
• Professional Growth: Develop and implement innovative policies and strategies that align with student demand and institutional priorities.
• Supportive Environment: Join a team that values respect, inclusivity, collaboration, and growth.

If you are ready to make a difference and lead a dynamic team, apply now to become our Associate Director for Business Operations!

Position Information

• This is a full-time, at-will role, offering comprehensive benefits.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure, and human resources at San Diego State University.

The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $145,000,000. OHA provides housing for over 8,500 students in 25 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience.

For more information regarding the Office of Housing Administration, click here .

Education and Experience

• Bachelor’s degree
• Five or more years of university housing experience. (Master’s Degree may substitute for one year of required experience)

Key Qualifications

• Experience in designing, implementing, and improving systems and processes to enhance organizational efficiency and effectiveness.
• Proven ability to manage complex projects, overseeing planning execution and coordination to achieve operational goals.
• Proven leadership experience in collaborating, building, and celebrating team success while leading complex operational and logistical initiatives in student housing.
• Strong written communication skills, with experience in preparing reports, policies, and professional documentation.
• Experience in emergency management planning, including preparedness, response coordination, and crisis leadership.
• Demonstrated ability to supervise, mentor, and develop both full-time professional staff and student employees, ensuring alignment with departmental goals.
• Proficiency in Google Suite, including Docs, Sheets, and Slides, for collaboration, data analysis, and reporting.
• Experience with project management software, such as Smartsheet, to track and coordinate complex initiatives.
• Familiarity with student information management systems, such as StarRez, for housing operations, occupancy management, and data reporting.

• Understanding of student privacy regulations, such as FERPA, and the ability to handle sensitive information in compliance with federal and institutional guidelines.

Compensation and Benefits

At San Diego State University, we value our team members and offer a competitive salary that reflects your qualifications and experience. But that’s just the beginning! Our exceptional benefits package is designed to support your well-being and work-life balance:

• Generous Leave Benefits: Enjoy 15 paid holidays, 24 vacation days, and 12 sick days per year.
• Retirement Security: Benefit from a CalPERS defined benefit pension plan, with reciprocity with the UC Retirement Plan, plus retiree healthcare benefits.
• Comprehensive Health Coverage: Access a variety of health, dental, and vision plans at no or low cost to you.
• Educational Opportunities: Take advantage of the California State University system fee reduction program for yourself or a qualified dependent.
• Voluntary Benefits: Opt into additional benefits like Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan for college savings.

The expected hiring salary for this position ranges from $140,000 to $153,252 annually.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At SDSU, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by March 2, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu.

Advertised: Feb 13 2025 Pacific Standard Time
Applications close:

Closing Date/Time:

• 

• San Diego State University

• 619-594-5200

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