Enterprise Business Systems Analyst

The Job

FUTURE SALARY INCREASES*

3% effective February 21, 2026

The Innovation and Technology Department is at the forefront of driving digital transformation and innovation, consistently delivering cutting-edge solutions to enhance county operations. Recognized for its excellence, the department has been honored with prestigious awards, including the National Association of Counties (NACo) Award and the Digital Counties Award. These accolades underscore the team's commitment to leveraging technology to improve efficiency, increase accessibility, and foster community engagement, making it a leader in public sector innovation.

The Department (ITD) is seeking highly experienced and motivated Enterprise Business Systems Analysts (EBSA) to lead information technology projects. The EBSA will be responsible for performing complex business systems analysis, identifying business needs for applications, and leading projects to develop innovative IT solutions. Duties include studying business functions, system practices, workflow, and technology integration. This role involves conducting research, analysis, documentation, writing specifications, defining solutions, assessing risks, leading project teams, and assigning tasks to team members.

Enterprise Business Systems Analysts are Business Project leads who are experts in:

• Mentoring team members in systems analysis and software initiatives, which may involve selecting third-party software or developing custom-built application solutions following standard Software Development Life Cycles.
• Identifying business requirements that deliver value to customers, taking into consideration project budget, scalability, business continuity, standard practices, licensing, county policies, cross-department regulations, and potential impacts to countywide infrastructure.
• Implementing industry standard methodologies and internal procedures in the planning, execution and service delivery of project deliverables utilizing project and service management best practices that take into consideration multi­ department requirements, security, and data recovery.
• Managing the effort to implement solutions that enhance data sharing across departments, promoting collaborative infrastructure and providing geographic context for countywide strategic initiatives and decision-making.
• Providing subject matter expertise when collaborating with technical and business personnel across all departments in the maintenance and support of hardware and software, along with the interactivity and interfaces between those businesses and applications.

For more information, refer to the Enterprise Business Systems Analyst job description.

* Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance.

ABOUT THE DEPARTMENT

The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success.

BENEFITS PACKAGE

Health Benefits Paid Time Off Retirement

• Medical and Dental: family coverage
• Vision: employee coverage
• Premium subsidies to offset health costs
• Flexible spending account (FSA) pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect attendance leave
• Flexible work schedules (in some departments)

• Generous Pension
• Retirement reciprocity may be available
• 457(b) deferred compensation plan
• Retirement Medical Trust Fund

Click the link for additional details: Benefits by Occupation Unit - Administrative Services

To learn more, click below:

• San Bernardino County website
• Innovation and Technology Department
• San Bernardino County Vision
• ITD's Awards

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, work history & education check, as well as a job-related physical exam and drug screening.

Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Incumbents must be able to present their legal right to work in the United States.

Minimum Requirements

REQUIRED EXPERIENCE: Four (4) years of full-time equivalent experience in a production environment performing business systems analysis , within the past five (5) years. Must include experience in at least four (4) of the following areas: project management or leading cross-functional teams, requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, writing specifications, developing procedures to improve systems, feasibility studies, and cost/benefit analysis.

Typical qualifying experience may include performing duties equivalent to the San Bernardino County Business Systems Analyst III .

LEADERSHIP: Must include a minimum of two (2) years working as a project leader, while leading IT staff, for large-scale enterprise business processes and application development projects. Experience must also include the use of a systems development methodology (Agile/Waterfall methodologies). Experience may be concurrent.

REQUIRED EDUCATION: Sixty (60) semester (90 quarter) units of completed courses from an accredited college/university* in programming, computer science, software engineering, or a related field.

Education Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement.

*Note: Qualifying degrees or coursework must be completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees/coursework completed outside the United States must be accompanied by an evaluation report from a reputable credential evaluation service indicating equivalency to degrees or coursework.

Desired Qualifications

The desired candidates will possess:

• A Bachelor’s degree in information technology, business administration, or a closely related field.
• Experience managing IT projects in a project leadership role.
• Strong understanding of business processes and ability to align IT systems with business objectives.
• Problem-solving and critical thinking to assess needs and propose innovative solutions.
• Ability to manage stakeholder expectations and facilitate discussions between technical and non-technical teams.
• Candidates with experience working in an enterprise information technology environment and infrastructures are strongly encouraged to apply.

Selection Process

Examination Procedure: There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detail descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process.

Application Procedure : Please complete and submit the online employment application and supplemental questionnaire before the posted deadline.It is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

For important information on employment processes and submitting job applications, see links below:
Guide to Completing a County Job Application
Applicant Information and the County Employment Process

Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

Closing Date/Time: 3/7/2025 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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