Confidential Administrative Support II

Cal State University (CSU) Fullerton
Fullerton, California 92831 United States  View Map
Posted: Feb 21, 2025
  • Clerical and Administrative Support
  • Job Description

    Job Title

    Confidential Administrative Support II

    Classification

    Confidential Administrative Support II

    AutoReqId

    546154

    Department

    Labor Relations

    Division

    Labor Relations

    Salary Range

    Classification Range $4,687 - $11,223 per month

    (Hiring range depending on qualifications, not anticipated to exceed $4,687 - $5,250 per month)

    Appointment Type

    Ongoing

    Time Base

    Full Time

    Work Schedule

    Monday - Friday, 8:00 AM - 5:00 PM

    About CSUF

    Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

    Job Summary

    It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

    About the Position:

    Human Resources, Diversity and Inclusion is committed to the mission of meeting the needs of a multi-cultural, diverse campus community. Our highly qualified team of professionals is focused on providing human resource services and supports the University's goal to recruit and retain a high-quality and diverse faculty and staff. We seek an exceptional individual to join our Labor Relations team as the Confidential Administrative Support II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

    Reporting to the Assistant Vice President (AVP) of Labor and Employee Relations (LER), the Confidential Administrative Support II supports the managers in the LER unit. The Administrative Support works closely with colleagues within Human Resources, Diversity and Inclusion (HRDI) to carry out the duties and responsibilities of the LER unit.

    Serves as a key point of contact to the University community, including administrative and academic offices; California State University (CSU) campuses; the Office of the Chancellor; campus and statewide union officials; and internal/external customers. The successful candidate will interpret and explain applicable collective bargaining agreements; campus policies, procedures, guidelines and practices; technical letters; coded memorandum; and executive orders, Provides basic advice and mid-level consultation to the campus regarding the performance evaluation process; employee job performance; attendance; corrective action/discipline; letters of reprimand; letters of rejection during probation; workplace investigations; contract language interpretation; grievances/complaints; and/or appeals.

    The Confidential Administrative Support II participates in investigations, internal reviews, and fact-finding activities. Drafts corrective action memos, notices; performance evaluations, and other corrective/disciplinary documents in support of the recommended action. Assists with State Personnel Board Hearing and Faculty Hearing Committee matters. Serves as a point of contact for and works independently on the Performance Evaluation System and process. Reviews all performance evaluations for collective bargain agreement (CBA) compliance and identifies areas of concern; may consult with the appropriate administrator and provide feedback if narrative/ratings suggest performance concerns.

    Upon receipt of a grievance, complaint, information request, or unfair labor practice charge, establishes and maintains LER case files identifying required deadlines; researches and identifies specific CBA articles that apply; gathers all supporting documents for file review; inputs activity into LER case system file and the CO GARB System. Coordinates all aspects of the grievance process; attends grievance or complaint meetings; takes notes and assists administrators during meetings and when preparing responses; conducts analysis and research of the issues raised; tracks timelines for all levels to ensure deadlines are met or maintained, or arranges for time extensions; prepares high quality draft responses, ensures proper notification practices and due process procedures have been met including compliance with CBA document delivery requirements.

    Researches labor and employee relations issues using Title V, Title VI, Title VII, Title IX, Education Code, CSU policies and procedures, including coded memorandum, State Personnel Board rulings, legal rulings, and state and federal law; researches and coordinates document and information collection for preliminary and formal unfair labor practices, assists in gathering documents related to legal action, corrective/disciplinary action letters, and/or Notice of Adverse Action for review. The Confidential Administrative Support II receives and logs all information requests and gathers information in consultation with LER AVP and managers; conducts analysis of requests, gathers data, determines if preparation costs are involved, determines if requests should be billed; acknowledges requests; and drafts responses for LER AVP and managers.

    Coordinates and schedules meetings for the LER AVP and managers with internal and external cohorts; coordinates LER calendars; prepares files; takes meeting notes and/or leads meetings; researches and prepares complex reports and documents in support of the LER unit. Collaborates with LER AVP and managers to develop, best practices tools, performance management guides, tutorials, workshops, frequently asked questions (FAQs), and procedural updates. Other duties as assigned.

    Inclusive Leadership Statement

    An Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

    • What diversity means to you.

    • A description of your experiences with a diverse range of individuals.

    • A description of how issues of diversity have impacted you personally or professionally.

    Essential Qualifications

    Bachelor’s degree from an accredited college or university; completion of a professional training program specific to the position and directly related work experience; or a combination of education and experience that demonstrates the ability to perform the essential functions of the position. Strong analytical, interpersonal, conflict resolution and written/verbal skills. Ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Investigate and analyze information, reason logically and draw conclusions. Gather and organize documents. Manage multiple projects and deadlines in a timely manner. Interpret, communicate and apply policies and procedures. Detail oriented and self-directed. Ability to maintain strict confidentiality.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Preferred Qualifications

    Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

    Special Working Conditions

    Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

    Additional Information

    California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

    As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

    If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

    Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

    Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

    Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

    California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

    Advertised: Feb 20 2025 Pacific Standard Time
    Applications close: Mar 06 2025 Pacific Standard Time

    Closing Date/Time:
  • ABOUT THE COMPANY

    • Cal State University (CSU) Fullerton
    • Cal State University (CSU) Fullerton

    Mission Statement

    Cal State Fullerton is one of the leading educational institutions in the State of California with the aim of providing career opportunities that help create an environment where a diverse and inclusive community can succeed and thrive. Our goal is to recruit and retain a high-quality and diverse university staff to support this mission and give back to the greater southern California community. Apply now for the chance to become part of the Titan family!

    General Information

    As one of the largest institutions in the CSU system, Cal State Fullerton stands on 240 acres in the heart of Southern California and boasts a population of over 40,000 students, staff, and faculty. Our thriving Titan community believes in the inclusivity of diverse perspectives, professional development, and commitment to student success within and beyond our institution.

    We’re proud to be a major force in the intellectual and cultural life of our region, our state and our nation, as well as a catalyst for economic and social mobility. Our excellent staff is proud to be contributing to our student’s success as they discover their purpose and build a Titan reputation.

    Consistently lauded as a top national university, we enable students to not only acquire knowledge, but also discover their purpose. Among other accolades, Cal State Fullerton is recognized for being a leading institution in graduating women, Hispanics, and underrepresented students in the nation. Our highly ranked programs, master faculty and proven track record of educational innovation have cemented our role as a respected, in-demand and go-to-leader far beyond the Southern California region.

    Values

    • People first, contributing to a community of belonging, accommodating to all backgrounds, focused on student success and well-being to improve campus life and activity;
    • Inclusion, embracing and welcoming diversity;
    • Integrity, with the aim of honesty and trustworthiness in all interactions;
    • Diligence, with careful and consistent effort;
    • Innovation, introducing original and creative thinking; and
    • Collaboration, creating better solutions together than we could alone

    Benefits/Perks

    Benefits Overview

    • An array of health plans that include prescription drug coverage
    • Your choice of dental plans
    • Vision coverage
    • Income protection benefits including life insurance and disability
    • Retirement plan through CalPERS
    • Tuition waiver for employees and dependents
    • FlexCash (in lieu of health/dental)
    • Employee Assistance Program

           For more information on employee health benefits, click here

    At-Home Software

    Our excellent Division of Information Technology offers a variety of software for active faculty and staff members at no cost. Here are a few examples software titles listed below are available for campus, home, or cloud use. Please click here for the full listing.

    • Adobe Creative Cloud
    • Microsoft Office 365
    • DropBox
    • LinkedIn Learning
    • Skype for Business
    • Zoom
    • Windows 10

    Student Recreation Center

    Come visit our renown recreation center, lauded as one of the most luxurious in the country! Our SRC's mission is to provide innovative and inclusive recreational opportunities to inspire the development and well-being of the campus community. Here are a few examples of what our facility offers.

    • Cardio fitness room
    • Multi-court gymnasium
    • Indoor jogging track
    • Multi-purpose activity rooms
    • 1,100 square foot rock wall for bouldering, top rope, and lead climbing
    • Outdoor pool

    Food Court

    Cal State Fullerton houses several different dining options for your convenience, including the following:

    • The Gastronome (Campus Cafeteria)
    • Starbucks
    • Panda Express
    • Baja Fresh
    • Various food trucks
    • Carl's Jr
    • Togos
    • Pieology

    Please click here to view and apply to all of your Cal State Fullerton career options!

    Show more

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