Account Clerk Supervisor

The Position

Bargaining Unit: Local 512 - Clerical Supervisory Unit

Why Join Contra Costa County?
Contra Costa County is located in northern California and covers about 733 square miles. It stretches from the northeastern shore of San Francisco Bay to the San Joaquin River. The county has a population of just over 1 million, making it one of the top ten most populous counties in California. It's known for being home to one of the most diverse populations in the state, both culturally and economically.

Working for Contra Costa County gives you the opportunity to serve and improve the lives of the local community. The county provides essential services such as public safety, healthcare, social services, and infrastructure development. Working for the county can be a rewarding experience as it allows individuals to make a positive impact on their community and contribute to the betterment of society. Additionally, Contra Costa County offers competitive salaries, good benefits, and opportunities for career growth and development.

We are currently seeking to fill one (1) Account Clerk Supervisor vacancy within the Office of the Sheriff, however, the eligible list established from this recruitment may also be used to fill other department vacancies as they arise.

About the Office of the Sherrif:
The Contra Costa County Office of the Sheriff is the largest law enforcement agency in Contra Costa with over 1,100 sworn and professional employees dedicated to providing the highest level of law enforcement and customer services. The Contra Costa County Office of the Sheriff is dedicated to pursuing excellence in performance throughout the organization and in the community through the quality of its personnel.

We are looking for someone who:

• Has organizational and time management skills to work on multiple projects simultaneously
• Is a strong relationship builder with excellent communication skills
• Has the ability to provide the necessary coaching, training, and feedback to ensure employees are able to consistently meet expectations
• Is motivated to learn and grow professionally
• Embraces change and diversity
• Values honesty, integrity, and ethical conduct
• Is diligent and hardworking with strong attention to detail

What you will typically be responsible for:

• Overseeing daily operations and effectively delegating tasks within the department
• Responding to individual, public agency, and vendor requests, inquiries, and referrals
• Ensuring policies are being followed
• Training and evaluating staff
• Monitoring staff deadlines as well as your own
• Creating workflow procedures for staff

A few reasons you might love this job:

• You will have the opportunity to continually expand your knowledge
• You will have the ability to mentor and coach staff
• You will be in an environment of continuous learning and will see large projects come to life
• There are career advancement opportunities

A few challenges you might face in this job:

• You may work in high-stress situations
• You will supervise multiple employees with different personalities, needs, etc.
• You will work in a fast-paced environment with multiple priorities and competing deadlines

Competencies Required:

• Displaying Ownership & Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Decision Making : Choosing optimal courses of action in a timely manner
• Listening : Fully comprehending spoken communication
• Oral Communication : Engaging effectively in dialogue
• Informing : Proactively obtaining and sharing information
• Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business
• Using Technology : Working with electronic hardware and software applications
• Coaching & Developing Others : Supporting others in stretching and expanding their capabilities
• Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships
• Attention to Detail : Focusing on the details of work content, work steps, and final work products
• Critical Thinking : Analytically and logically evaluating information, propositions, and claims

To read the complete job description, please visit the website, www.cccounty.us/hr .

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Education: Possession of a high school diploma or G.E.D. equivalency or a high school proficiency certificate.

Experience: Four (4) years of full-time or its equivalent experience in the preparation and processing of accounting documents and in the maintenance of accounting records, including two (2) years at the Account Clerk-Advanced level, or higher, in Contra Costa County or equivalent classification.

Substitution for Experience: Completion of 12 semester or 18 quarter units in accounting from an accredited college or university can be substituted for one year of the required experience.

There is no substitution for the two years required at the Account Clerk-Advanced level, or higher, in Contra Costa County or equivalent classification.

Selection Process

1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Online Multiple-Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple-choice assessment. The assessment will be conducted online to measure candidates; competencies as they relate to the Account Clerk Supervisor classification. These may include but are not limited to: Decision Making, Oral Communication, Informing, Using Technology, Coaching and Developing Others, Attention to Detail, and Critical Thinking. (Weighted 100%)

TENTATIVE DATES:

Multiple Choice Test: Tentatively scheduled to take place via computer (remotely) on: March 2025

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Norma Martinez at Norma.Martinez@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 3/9/2025 11:59 PM Pacific

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• Contra Costa County Human Resources Department

• 925-655-2100

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