PRINCIPAL EQUAL EMPLOYMENT OPPORTUNITY PROGRAM SPECIALIST (DATA ANALYSIS)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Performs highly complex assignments in support of Metro's Equal Employment Opportunity (EEO) unit, including: (1) investigating alleged violations of Metro’s antidiscrimination and antiharassment policies; and/or (2) developing and employing compliance initiatives responsive to Federal Transit Administration EEO requirements, Title VII, and similar civil rights laws and policies.

Examples of Duties

• Ensures Metro's EEO policies and programs are successfully administered

• Researches and stays up to date on relevant federal and state civil rights laws

• Collects and maintains EEO-related documentation and information from various sources

• Advises management (including executive officers and department heads) and employees on matters pertaining to Metro's antidiscrimination and antiharassment policies

• Prepares highly complex internal and external reports and ensures their timely completion and submission

• Represents the Office of Civil Rights, Racial Equity & Inclusion in meetings (including high-level meetings), presentations, and events

• Provides guidance, coaching, training, and assistance to new, junior-level, and/or other EEO staff

• Assists in preparing and updating EEO policies, procedures, and related documents

• Recommends revisions to EEO policies and procedures

• Evaluates workforce training needs regarding antidiscrimination and antiharassment laws and policies, and develops and presents trainings for Metro employees

Compliance

• Monitors Metro's compliance with civil rights statutes and regulations, Federal Transit Administration requirements, and Metro policies and procedures

• Conducts highly complex studies and prepares periodic reports to evaluate and measure compliance

• Supports or leads efforts to prepare Metro's EEO Program, which Metro submits to the Federal Transit Administration every four years

• Monitors and supports Metro recruiting, hiring, and promotional processes to ensure nondiscrimination and promote outreach to historically disadvantaged groups

• Assists in conducting workforce utilization analyses to monitor and address racial and gender disparities

• Presents information regarding Metro's EEO Program to management (including executive officers and department heads) and employee groups

• Responds to EEO compliance-related inquiries from federal agencies

• Researches EEO-related best practices of other transportation organizations in the public, private, and nonprofit sectors

• Monitors subrecipients of federal funds, including through site visits, to ensure compliance with EEO-related legal requirements and Metro policies and procedures

Investigations

• Receives, reviews, and preliminarily assesses incoming discrimination, harassment, and retaliation complaints

• Conducts highly complex investigations and/or proposes informal resolutions in response to discrimination, harassment, and retaliation complaints

• Prepares highly complex investigation reports that include factual findings and determinations of EEO policy violations

• Develops and presents recommendations for addressing EEO policy violations through employee discipline, training, and/or other methods

• Refers any non-EEO allegations to the appropriate department when presented in the complaint or during an investigation

• Remains up to date on investigative techniques and best practices in such areas as interview skills, report writing, and witness credibility

• Participates in mediation and conciliation efforts to resolve complaints

May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business, Public Administration, Communications, Criminology, Sociology, or a related field; Master's Degree in a related field or Juris Doctorate preferred

Experience

• Five years of relevant experience performing work with compliance programs and/or conducting investigations for civil rights programs; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience conducting quantitative analysis related to workforce and employment data of significant complexity
  
• Experience analyzing quantitative data related to workforce and employment practices
  
• Experience monitoring or supporting employment recruitment and selection activities
  

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, practices, and legal authorities relating to civil rights compliance programs and/or investigations
• Civil rights compliance requirements and training techniques
• Labor relations, including collective bargaining agreements
• Training preparation and presentation techniques
• Interview techniques
• Quantitative and qualitative analytical tools
• Applicable business software applications such as Microsoft Outlook, Word, and Excel

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Performing highly complex work in support of equal employment opportunity and civil rights administration
• Preparing highly complex reports and correspondence
• Implementing civil rights compliance programs and/or conducting civil rights or personnel investigations
• Compiling and analyzing highly complex information and data
• Conducting interviews
• Interacting professionally with internal and external stakeholders at various levels
• Analyzing highly complex situations, identifying problems, and recommending solutions
• Assessing training needs and conducting training programs
• Operating a computer and other standard office equipment

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Understand and interpret applicable laws, rules, regulations, policies, procedures, and contracts (including collective bargaining agreements)
• Exercise sound judgment and creativity in reaching conclusions and making recommendations
• Meet deadlines while managing a full case load
• Follow oral and written instructions
• Lead work teams as assigned
• Represent Metro before the public and other government agencies
• Analyze policies and collective bargaining agreements for relevance to complaint allegations, findings, and resolutions
• Effectively participate in mediation and conciliation to resolve complaints
• Handle highly confidential information
• Effectively communicate verbally and written
• Travel to offsite locations
• Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office setting
• Close exposure to computer monitors and video screen
• Local travel

Physical Effort Required

• Sitting at a desk or table
• Operating and communicating through a telephone or other telecommunication device
• Using a computer, keyboard, and mouse (or equivalent means) to perform necessary computer-based functions

(EC)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 3/6/2025 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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