TRANSIT SECURITY SERGEANT

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Under moderate supervision, performs first-line field supervision over Security Officers who are responsible for patrolling and protecting Metro employees, patrons, property, equipment, assets, revenues, and facilities, and to ensure that Metro provides safety and excellent customer service. Note Transit Security Sergeant is an exempt classification and may be required to work additional assignments as determined by management. When working additional assignments, employees will receive premium overtime pay as stipulated by the collective bargaining agreement. This position is exempt; however, it is coded as "non-exempt" for Payroll purposes only.

Examples of Duties

• Exercises direct supervision over security personnel assigned for a particular shift/watch in patrolling and securing Metro personnel, passengers, property, equipment, assets, revenues, and facilities

• Creates daily deployment schedule and conducts daily briefing for office

• Advises subordinate staff on methods and procedures of transit security

• Enforces rules, policies, regulations, orders, and Metro's code of conduct

• Receives, interviews, and responds to customer and employee complaints regarding security issues

• Conducts first-line investigations of major incidents, administrative investigations, and Use of Force Investigations

• Prepares written reports and correspondence

• Conducts security reviews and prepares written evaluations and recommendations/plans for increasing security at Metro facilities and operations

• Interprets federal, state, and local laws, and Metro policies and procedures, including a Department's operations instructions

• Assists in monitoring compliance and performance of private contract security programs and staff

• Coordinates and communicates with appropriate Metro departments, security, and/or law enforcement agencies on cases involving security or criminal activities

• Provides security training to subordinates

• May perform the duties of Watch Commander in the absence of Transit Security Lieutenant

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Associates Degree in Criminal Justice, Business, Public Administration, or other related field
  

Experience

• Three years of relevant experience in security or law enforcement
  

Certifications/Licenses/Special Requirements

• Valid California Class C Driver License
  
• Must have a valid California Firearm permit issued by the Department of Consumer Affairs
  
• Must have a valid California Guard Card issued by the Department of Consumer Affairs
  
• Must qualify with and carry a firearm while on duty
  
• Requires good physical condition with complete mobility and sensory abilities
  
• Must successfully pass a Department of Security background investigation and psychological evaluation
  
• May be required to travel to various locations
  
• May be required to work irregular hours
  
• Exposure to weather and physical hazards
  
• Must have normal color vision
  
• Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations
  

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Applicable local, state, and federal, laws, rules, and regulations, theories, principles, and practices of industrial security or law enforcement
• Applicable collective bargaining agreements
• Departmental policies and procedures
• State employment laws
• Law Enforcement Penal Codes
• Principles of Crime Prevention Through Environmental Design (CPTED)
• Firearms and security equipment
• Methods of investigation
• Principles of supervision

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Supervising field deployment in response to transit security incidents
• Analyzing situations, identifying problems, and recommending solutions
• Thinking critically in stressful situations
• Communicating effectively orally and in writing
• Interacting professionally with various levels of Metro employees and outside representatives
• Working with diverse groups of people
• Applicable business software applications

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Listen effectively
• Take immediate action
• Conduct security-related investigations
• Interview and gather facts from various sources
• Prepare reports and correspondence
• Understand, interpret, and apply laws, rules, regulations, policies, and procedures
• Supervise the work of subordinates
• Travel to offsite locations
• Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
  
• Close exposure to computer monitors and video screen
  
• Exposure to infectious material/diseases
  
• Exposure to moving machinery and/or vehicles
  
• Exposure to physical and verbal abuse by clients/customers and/or general public
  
• Extensive safety training and/or use of protective devices and personal protective gear
  
• Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments
  
• Work after designated regular hours in case of special assignments or emergencies
  

Physical Effort Required

• Sitting at a desk or table
  
• Operate a telephone or other telecommunications device and communicate through the medium
  
• Type and use a keyboard and mouse to perform necessary computer-based functions
  
• Standing
  
• Walking (distance 5' to 100')
  
• Communicating through speech in the English language required
  
• Communicating through speech in a non-English language required
  
• Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)
  

(KG)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 3/17/2025 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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