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Job Description
Job Location: This position will can be domiciled any DMH Regional Office State-wide. At least monthly travel required to various office locations in Missouri. Overnight travel will be scheduled far in advance.
Why you’ll love this position:
The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.
Role Description:
This position will serve as a specialist in statewide support coordination practices with a focus on support coordination training and quality assurance. This position will provide guidance, training, and coaching to Support Coordinators, Support Coordinator IIIs, Support Coordinator Supervisors and/or Statewide Support Coordination Specialists to ensure the state support coordination teams are providing quality services.
Expectations- Serve as a specialist in statewide support coordination practices
- Assist with interpretation and implementation of support coordination practices, rules, and regulations.
- Review support coordination documentation to identify inconsistencies and areas of training needs.
- Provide ongoing follow up, coaching, and necessary training to State Support Coordination Teams.
- Present information in person and virtually.
- Effectively communicate updates to processes, policy and/or procedure.
- Attend regular meetings with State Support Coordinators, SCIIIs, SC Supervisors, and Statewide SC Specialists to stay up to date on Support Coordination processes.
- Attend 40 hours annually of professional development and/or training that provides helpful resources and information for the State Support Coordination Teams.
- Support and manage the support coordination onboarding and training processes
- Maintain a new hire tracking system to ensure all new Support Coordinators, Support Coordinator IIIs, Support Coordinator Supervisors, and Statewide Support Coordinator Specialists complete the required training courses.
- Effectively communicate with new staff and their supervisors.
- Regularly facilitate onboarding training follow up sessions.
- Co-facilitate training sessions for new systems and processes. This includes, but is not limited to, training on the electronic PCSP system, ConneXion, etc.
- Develop support coordination tools
- Identify training tools needed for State Support Coordination Teams to be successful.
- Lead projects and tool development workgroups.
- Utilize applications such as, but not limited to, Microsoft Office, Redcap, Relias, Vizio, Tableau, etc., to develop tools and resources for State Support Coordination Teams.
- Ensure new tools and resources meet the DMH accessibility requirements.
- Perform other duties as assigned.
Minimum Qualifications:- Bachelor’s degree or Registered Nurse license and 2 years of relevant experience [which includes, but is not limited to, fulfilling the role of Support Coordinator, Support Coordinator III, or Support Coordinator Supervisor (or comparable roles within contracted TCM entities)].
Knowledge, Skills, and abilities:
Demonstrates the knowledge, skills, and abilities outlined in the Missouri Support Coordination Core Competencies . Ability to coach and train staff to meet the Missouri Support Coordination Core Competencies, State Plan requirements, Medicaid Waiver Assurances, and State Support Coordination Policies and Procedures.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . - Serve as a specialist in statewide support coordination practices
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ABOUT THE COMPANY
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State of Missouri
Show moreBuild the Missouri of tomorrow.
Ensure a strong foundation today.
Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.
No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!
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