SUPERVISOR, CONFIGURATION MANAGEMENT (DOCUMENT & CHANGE CONTROL)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Supervises configuration management activities, including engineering, environmental, and construction document and change control functions for all capital projects. This position will be training staff and project teams on configuration management procedures and utilizing Metro’s document management system.

Examples of Duties

• Supervises in-house and consultant staff performing highly complex technical configuration management activities and ensures compliance with configuration management processes and procedures
• Oversees the analysis and processing of contractual documentation regarding requests for information/change, change notices, change orders, modifications, claims, submittals, drawings, and project correspondence for compliance with laws, regulations, and requirements
• Creates task orders and processes work requests in a timely manner
• Corrects and clarifies items written by various staff members for inclusion in final documents
• Completes task orders and modifications per final information supplied by Contract Administrator
• Sends final document(s) to Project Manager and primary budget approver, and obtains necessary approvals
• Reviews and sends executed documents to contractor and staff involved in projects
• Ensures implementation of Metro policies, procedures, and plans regarding configuration management activities for multi-million-dollar heavy civil projects
• Oversees preparation and implementation of Configuration Management plans, policies, and procedures for contract changes, document control, and record management functions
• Prepares annual fiscal year budgets across current and future projects for configuration management activities
• Acts as liaison between consultants and Metro staff regarding document and change control activities
• Identifies change control/document control system and process related problems which arise during project execution and recommends corrective actions and creative solutions
• Ensures accuracy, quality, retention, and recoverability of configuration management documents
• Recommends and implements improvements in contract changes, document control, and record management processing software and computer systems
• Administers training of consultants, contractors, Metro staff, and outside agencies
• Participates in meetings with Metro and consultant staff, contractors, and outside agencies as needed
• Oversees the preparation of various reports, minutes, and records
• Participates on related committees and task forces
• Oversees, monitors, and adheres to Configuration Control budgets, goals, and schedules which comply with agency-wide fiscal responsibility
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
  
  May be required to perform other related job duties
  

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business, Public Administration, or a related field

Experience

• Five years of relevant experience in configuration management, which includes two years of relevant experience working on heavy construction/transit related projects; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are
considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience performing configuration management assignments for multi-million dollar capital rail projects
• Experience monitoring a configuration management team, including document control and change control functions
• Experience training a configuration management team
• Experience utilizing an Enterprise Document Management System such as Unifier or similar

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of configuration management, including change control document control, contract administration, budgeting, project management, and construction management
• Applicable local, state, and federal laws, rules, and regulations
• Metro's policies and procedures
• Web-based control systems, contract management, database management, reporting, and general office management software
• Principles of supervision

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Planning, organizing, and monitoring configuration management activities for major capital projects
• Working effectively in a multi-disciplinary and multi-contract environment
• Analyzing situations, identifying problems, and recommending solutions
• Exercising sound judgment and creativity in making decisions and in stressful situations
• Communicating effectively orally and in writing
• Using a computer mouse and keyboard

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Think problems through
• Compile and analyze complex data, including cost value problems and written information from other departments
• Determine strategies to achieve goals
• Multi-task
• Work under tight time constraints and deadlines
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets
• Prepare comprehensive reports and correspondence
• Supervise assigned staff
• Travel to offsite locations
• Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

(MP)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 3/28/2025 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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