SENIOR INFORMATION SYSTEMS ANALYST

Position/Program Information

EXAMINATION NUMBER:

PH2593A

TYPE OF RECRUITMENT:

We welcome applications from anyone.

FIRST DAY OF FILING:

Tuesday, March 4, 2025 at 8:30 a.m. Pacific Time (PT) - Continuous.

We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.


DEFINITION:
Under direction performs specialized information systems analysis and provides expertise in one or more areas of systems analysis. May act as a team leader or coordinator.

CLASSIFICATION STANDARDS:
Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the implementation of complex systems. Incumbents may lead a project team or provide expertise in information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. They also assist project managers in the development of project plans and system integration test plans for new systems or complex enhancements to existing systems. Incumbents monitor application systems functionality and participate in development of management procedures and quality standards. Incumbents have the ability to lead others, monitor schedules, and coordinate activities. Information Systems Analysts are distinguished from Application Developers in that they generally do not perform programming duties and are not required to have programming knowledge and experience.

Essential Job Functions

• Provides expertise and leadership in eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented.
• Coordinates change management documentation and ensures that approvals are managed according to departmental procedures.
• Ensures requirements are met throughout the systems development life cycle.
• Conducts interviews, performs workflow analysis, documents scope and objectives, and leads design sessions.
• Coordinates the research of commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.
• Evaluates impact, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
• Coordinates development and maintenance of implementation and conversion plans, including training and test plans.
• Develops, maintains, and coordinates project plans, including project reporting.
• Develops test scenarios for complex systems; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.
• Coordinates the identification and resolution of complex problems.
• Coordinates unit testing, integration testing, production simulation and load testing, and network testing.
• Reviews and approves technical systems documentation and user manuals.
• Coordinates the monitoring of contractor compliance.
• Develops and reviews requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and participates in evaluation of proposals.
• Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.
• Leads a team of analysts or mentor other analysts, as needed.
• Coordinates the installation of software in support of business applications, as needed.
• Coordinates the preparation of hardware and software specifications for procurement, as needed.
• Manages individual IT project efforts (includes sub-projects) defining scope and ensures that projects are delivered in accordance with the agreed scope, delivery schedule and funding commitments. Performs Earned Value Management to check if the project is moving as planned.
• Develops and maintains all projects artifacts including agenda, project charter, Work Breakdown Structure (WBS), project plans, projects deliverables and project deliverable related documentation (Deliverable Expectations Document and Deliverable Approval Form), project tracker (action items, issues, risks and decision logs), and resource assignment log.
• Develops project status reports and manages other communication with internal project team members, subject matter experts, key stakeholders and vendor project team. Provides regular updates to the IT Project Management Office and executive management team. Provides status to committees when appropriate.

Requirements

MINIMUM REQUIREMENTS:
OPTION I: Graduation from an accredited college or university with a bachelor's degree* in Computer Science , Information Systems , or a closely related field -AND- two (2) years of recent, full-time, paid experience** in information systems analysis and design in a centralized information technology organization***.

OPTION II: One (1) year of recent, full-time, paid experience** at the level of Information Systems Analyst II ****.

OPTION III: Three (3) years of recent, full-time, paid experience** in information systems analysis and design in a centralized information technology organization***.
**Recent, full-time, paid experience is considered experience within the last five (5) years.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION:
*In order to receive credit for any type of college or university course work you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, with your application online at the time of filing or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov or your application may be rejected.

• Foreign studies must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information)
• Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected.

• For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf

https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

• We do not accept password-protected documents. Ensure transcript documents are unlocked before attaching to your application or sending to the exam analyst.
  
  

*** Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit.

****Experience at the level of the Los Angeles County class of Information Systems Analyst II is defined as under general supervision, defines and analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.

DESIRABLE QUALIFICATION:


Credit will be given to applicants who possess the following desirable qualifications:

• Additional experience beyond the Minimum Requirements.

Additional Information

EXAMINATION CONTENT:
This assessment type will evaluate the education and experience you list on a questionnaire and assign a score based on a standardized scoring system.

This part of the assessment is worth 100% of your total score and assesses: Minimum Requirements and Desirable Qualifications.

Candidates must meet the Minimum Requirements and must achieve a passing score of 70% or higher on the examination in order to be added on the Eligible Register.

Passing this examination and being added to the Eligible Register does not guarantee an offer of employment.

ELIGIBILITY INFORMATION:
Candidates who passed the assessment are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies as they occur.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS .

Complete applications will be processed on an as-received basis and promulgated to the Eligible Register accordingly.

VACANCY INFORMATION:

The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur.

AVAILABLE SHIFT:

Any shift, including evenings, nights, weekends and holidays.

APPLICATION AND FILING INFORMATION:


We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates. You can also track the status of your application using this website.

Plan to submit your application promptly as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Failure to provide complete, accurate information will impact the assessment of your qualifications and the acceptance of your application into the examination process.

The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED .

IMPORTANT NOTES:

• Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
• Applications may be rejected at any stage of the examination and selection process.
• FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT .
• Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted.
• Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE .

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org .

SOCIAL SECURITY NUMBER:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

DO NOT SHARE USER ID AND PASSWORD:

All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

FAIR CHANCE EMPLOYER:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

EQUAL EMPLOYMENT OPPORTUNITY:
It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Department Contact Name: Exam Analyst

Department Contact Phone: (213) 684-8726

Department Contact E-mail: HRExams@ph.lacounty.gov

Exam Number: PH2593A

California Relay Services Phone: (800) 735-2922

ADA Coordinator Phone: (844) 914-1006

Teletype Phone: (800) 897-0077

Alternate Teletype Phone: (800) 897-0077

For detailed information, please click here

Closing Date/Time: Continuous

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• Los Angeles County

• (800) 970-5478

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