Administrative Support Assistant (Administrative Support Assistant II), College of Social & Behavioral - Sociology

Job Summary:

Provide a full range of general clerical support for Project Rebound, including but not limited to communicating information to staff and the public, processing documents in accordance with financial, legal, and administrative requirements, and assisting office personnel with daily operations.

Duties and responsibilities

Ensure compliance with all University, College, and Program deadlines, including the timely submission of forms, processing of documents, and completion of assignments. Work collaboratively with all Project Rebound team members.

Handles a large volume of mail on a daily basis including but not limited to receiving, sorting, distributing, and responding to incoming and outgoing mail.

Prepare and compose correspondence, forms, and other documents using standard office software (e.g., Work, Excel, PowerPoint).

Support office operations by organizing administrative procedures, recording proper dates and places of correspondence, and maintaining a filing system to ensure efficient document retrieval.

Fax, scan, and copy documents. Proactively identifies opportunities to improve office procedures. Ingenuity may be used to adapt guidelines and procedures to meet new needs to supervising staff.

Assist with scheduling meetings for Project Rebound team.

Assist with data collection for reports, grants, and program evaluations. Track and compare data to ensure the accuracy and integrity of all information. Maintain accurate office activities and assist in preparing monthly and annual reports.

Maintain confidential and secure records, spreadsheets, and databases related to Project Rebound participants and program activities.

Track, review, and maintain accurate student records for prospective students, current students, and alumni.

Monitor and assist all drop-in clients and visitors, ensuring they complete appropriate intake documents. Maintain up-to-date intake forms and ensure their availability at all times. Receive in-person and phone inquiries from students, staff and the public. Make appropriate referrals when necessary. Monitor and respond to incoming emails, applying knowledge of program policies and procedures to provide accurate information or route to appropriate personnel as needed.

Provide general guidance and work direction to student assistants, interns, or volunteers, ensuring tasks are completed accurately and in a timely manner.

Other classification related duties as assigned.

Minimum Qualifications:

• High School diploma or its equivalent
• Two years of experience in general office clerical or secretarial work or the equivalent.

Required Qualifications:

• Experience to be proficient in performing most or all work assignments.
• General working knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of office methods, procedures, and practices.
• Fluency in using standard office software packages.
• Thorough knowledge of English grammar, punctuation, and spelling.
• Ability to learn, interpret independently, and apply a variety of complex policies and procedures. Able to identify deviations from applicable policies.
• Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
• Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data.
• Work often involves front line contacts with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
• Demonstrated competence in effectively presenting standard information in writing.
• Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.

Preferred Qualifications:

• Prior experience working with programs that serve formerly incarcerated or other marginalized populations.
• Previous Project Rebound volunteer and familiarity with the CSUSB campus.
• Familiarity with project management principles, including event coordination and stakeholder engagement.
• Bilingual or multilingual skills relevant to the campus/community population.
• Knowledge of campus support services, financial aid, and/or student affairs protocols.
• Ability to work quickly, manage multiple tasks and work independently with a commitment to detail and accuracy.
• Ability to use independent judgment and deal with matters of a confidential and sensitive nature.
• Excellent organizational, interpersonal, writing, and communication skills.
  
  

Compensation and Benefits:

Anticipated Hiring Range: $3,780 per month

Classification Salary Range: $3,680 - $5,417 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Position Information:

Full-time Non-Exempt Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is: March 17, 2025

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu .

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Mar 03 2025 Pacific Standard Time
Applications close: Mar 17 2025 Pacific Daylight Time

Closing Date/Time:

• 

• California State University, San Bernardino (CSUSB)

• (909) 537-4388

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