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Job Description
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
This position will provide management and oversight for all major security programs within the System Security and Law Enforcement Department. The role requires overseeing and providing guidance/direction to major programs with organizational impact. These programs include Physical Security, Emergency Management, Data Analysis, Security Operations Centers, and assists in guiding day to day deployments of public safety resources. The role also requires engagement with Metro’s Board of Directors and their staff along with outreach to the communities in which Metro serves.
Examples of Duties- Provides policy direction to assigned departments, directing the establishment of goals, major priorities, and advising in the development of strategies and resolution of major problems
- Directs the performance of Los Angles Metro's security staff and the services performed by consultants and contractors to ensure successful implementation and completion of security projects
- Partners and collaborates with community leaders to improve Metro's relationship with the community and assist in reducing crime
- Partners with the Capital Projects team to oversee the selection and implementation of all transportation security technologies
- Leads, guides, and directs response to major incidents and inquiries on operational issues and reports
- Leads all technology research and initiatives to support security focused field Closed Caption TV (CCTV) surveillance
- Consults with and advises Metro executive management on policies and activities
- Provides expertise and leadership in conducting technical studies and analysis related to critical infrastructure protection in the mass transit environment
- Leads special studies, investigations and analyses at the request of executive management
- Ensures implementation of programs and procedures to improve service quality, increase employee and service productivity and maintain sound fiscal practices
- Provides direction and makes recommendations to solve complex operational issues and problems
- Researches, identifies, and implements innovative security technologies to mitigate security threats associated with perimeter intrusion and mass casualty threats
- Ensures compliance with all applicable standards to ensure interoperability between hardware, software, database, and network systems.
- Represents Metro before public agencies, the business community, labor unions, and the public
- Directs the conducting of studies, investigations, and analyses at the direction of executive staff and Board of Directors, including reports of findings and recommendations
- Meets with officials on programs, proposals, and related issues
- Supervises subordinate staff
- Contributes to ensuring that the EEO policies and programs of Metro are carried out
May be required to perform other related job duties
*This classification is At-Will and the incumbent serves at the pleasure of the Hiring Authority.*
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one-year basis. A typical combination includes:
Education- Bachelor's Degree in Engineering, Information Technology, Homeland Security, Emergency Management, or related field
Experience- Eight years of relevant senior management-level experience in law enforcement, Emergency Management, or related field
Certifications/Licenses/Special Requirements- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
- POST (Peace Officer Standards and Training) Certificate preferred
- Completed POST-approved law enforcement management course preferred
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)- Theories and principles of emergency security operations
- Administrative principles and methods, including goal setting, program and budget development and implementation
- Capital and operating budgets
- Social, political, and environmental issues influencing transit programs
- Modern management theory
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)- Communicating effectively orally and in writing
- Representing Metro before elected officials and the public
- Establishing and implementing policies and procedures
- Interacting professionally with various levels of Metro employees and outside representatives
- Exercising judgment and creativity in making decisions
- Analyzing situations, identifying problems, implementing solutions, and evaluating outcomes
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)- Direct the overall operations of major organizational functions
- Determine strategies to achieve goals
- Plan financial and staffing needs
- Understand, interpret, and apply related laws, rules, regulations, policies, procedures, budgets, and labor/management agreements
- Prepare reports and correspondence
- Supervise subordinate staff
- Read, write, speak, and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions- Typical office situation
- Close exposure to computer monitors and video screen
Physical Effort Required- Sitting at a desk or table
- Operate a telephone or other telecommunications device and communicate through the medium
- Type and use a keyboard and mouse to perform necessary computer-based functions
- Communicating through speech in the English language required
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
*Please refer to the applicable benefit type (Regular or Temporary)*
BENEFITS FOR REGULAR EMPLOYEES
Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.
Medical/Dental/Vision Plan- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.
Group Life Insurance- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.
Accidental Death & Dismemberment Insurance- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.
Long-Term Disability Insurance- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.
Holidays- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
Time off with Pay (TOWP)- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years20 days
Beginning of 6th - 10th year25 days
Beginning of 11th - 15th year30 days
Beginning of 16th + years35 days
Pension Plan- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.
Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.
BENEFITS FOR TEMPORARY EMPLOYEES
Temporary (Contingent) employees are eligible for the following benefits only:- Kaiser medical insurance
- Public Pension Plan
- 457/401K Plan
- Flex Spending
- Paid Sick Time
- Fare Media
- Rideshare Subsidies
- Metro One Fitness membership
Closing Date/Time: 3/24/2025 5:00 PM Pacific - Provides policy direction to assigned departments, directing the establishment of goals, major priorities, and advising in the development of strategies and resolution of major problems
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ABOUT THE COMPANY
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Los Angeles County Metropolitan Transportation Authority - LA Metro
Show moreLos Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation’s transportation agencies. It serves as transportation planner and coordinator, designer, builder and operator for one of the country’s largest, most populous counties. More than 9.6 million people – nearly one-third of California’s residents – live, work, and play within its 1,433-square-mile service area. Our goal is to provide safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system.
Metro moves Los Angeles County. Our team operates one of the country’s largest transportation systems – and is planning, designing and constructing its expansion. We are a comprehensive transportation agency, with programs in transit, highways, active transportation and more. The agency’s internationally recognized sustainability programs are based on visionary environmental policies and are part of everything we do.
Come Aboard!
Join Metro’s team of dedicated transportation professionals and help provide the people of Los Angeles County with one of the most effective and efficiently operated mass transit systems in the entire country. Metro offers a variety of employment opportunities that present exciting challenges and growth opportunities in an outstanding work environment.
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