COMMUNITY PROGRAM SPECIALIST IV

DESCRIPTION

The City of Long Beach, Department of Health and Human Services is recruiting for one (1) unclassified, at-will, full-time Community Program Specialist IV (CPS IV) in the Homeless Services Bureau (HSB). Reporting to the Homeless Services Administrative Division’s Program Administrator (CPS V), the CPS IV will be responsible for development, management, implementation, and coordination of funding, grants, and programs for Bureau-funded Supportive Services Only (SSO) components of the Coordinated Entry System (i.e. Access Centers, Drop-In Centers, Day Shelters, Navigation Centers, etc.; Housing Navigation and related Housing Search and Placement Programs; Safe Parking; Employment and Workforce Development services; and Hygiene/Sanitation services), ensuring that all City funded programs are being administered effectively, efficiently, and ethically, and to support alignment and integration of SSO projects into and within Long Beach Coordinated Entry. The SSO Coordinator will be responsible for program design and implementation, guidance and technical assistance, as well as performance management and active contract management for SSO programs and services, to ensure program fidelity of HSB and its subrecipients, as well as ensure compliance with contractual, statutory, regulatory, and policy requirements of HSB and its funders.

EXAMPLES OF DUTIES

P rogram Development & Program Management Responsibilities:

• Assists in the design and implementation and day-to-day operations of projects, and prepares project reports including service utilization, performance data, and program outcomes.
• Identifies, analyzes, and addresses program gaps and needs throughout the Long Beach Continuum of Care and Coordinated Entry System; works to align system goals, opportunities, resources, and address barriers to program and system-level success.
• Creates and releases data-informed guidance and technical assistance related to the release of Homeless Services’ funding, contracts, and grants for SSO Components of LB CES.
• Assists in the development of program standards, instructional guides, Statements of Work, and/or other contract and regulatory documents for new and existing SSO programs that will provide a deeper understanding of programs, essential core components, and any funding regulations.
• Develop and maintain working relationships with various stakeholders, community partners, and service providers in the development, evaluation, and enhancement of SSO programming and services.
• Conducts contract monitoring activities including annual administrative and programmatic file reviews.
• Monitor performance metrics and outcomes to assess the effectiveness of services provided by contractors and identify areas for enhancement.
• Conducts quality assurance activities to ensure adherence to grant requirements.
• Assists with requests for approvals for tenancy support services.
• Ensure compliance with financial policies, grant requirements, and state or federal regulations.
• Review invoices and program expenditures, ensuring that spending aligns with allocated budgets and allowable expenses.
• Develop and review budgets for various initiatives, ensuring financial stability of SSO projects and programs.
• Supports the development and implementation of tools that will assist agencies to better track and provide services to program participants.
• Provides guidance and technical assistance to community-based organizations regarding new programs, tools, and documentation.
• Coordinates and facilitates learning community platforms that will identify challenges and share best practices across agencies.
• Represent the Bureau at community stakeholder events to educate the community on administrative and programmatic efforts within the City of Long Beach.
• Perform other related duties as required.

Performance Management / Contract and Grant Management Responsibilities:

• Review of contracted and proposed facilities to ensure compliance with health, life, and safety standards.
• Support the development of cost eligibility matrices for SSO programs, as well as SSO subrecipient budget and invoice templates to support the streamlining and standardization of grant-funded SSO projects.

REQUIREMENTS TO FILE

EDUCATION

• Bachelor’s Degree in Public Health, Social Work, Public Administration, Business Administration, Finance, Statistics, or a closely related field. (proof required*).
  • Professional experience offering specific and substantial preparation for the duties of the position beyond the minimum requirement outlined below may be substituted for required education on a year-for-year basis.
    

EXPERIENCE

• Three (3) years of full-time equivalent professional experience managing grant programs or grant-funded administrative financial analysis for human or social services related programming.
  
  • Master’s or professional-level degrees in Public Health, Social Work, Public Administration, Business Administration, Finance, Statistics, or a closely related field may be substituted for up to one (1) year of required experience. (proof required*)
    
• Willingness to work overtime, weekends, and evenings.

DESIRABLE QUALIFICATIONS

• Master’s degree in Public Health, Social Work, Public Administration, Business Administration, Finance, Statistics , or a closely related field.
• Strong leadership skills and experience leading and supervising a team.
• Experience working directly on homeless service-related contracts.
• Bilingual skills (Khmer, Spanish, Tagalog, and/or Vietnamese).

SUCCESSFUL CANDIDATE WILL DEMONSTRATE

• Ability to work independently and as part of a team, be flexible, and manage multiple assignments in a dynamic and fast-paced environment.
  
• Self-motivated to produce quality results, learn concepts and skills necessary to work towards a goal. Ability to learn and adapt to change, and ability to think critically and strategically.
• Excellent organizational skills and the ability to be detail oriented and forward thinking.
  
• Demonstrated experience gathering, analyzing, and presenting data.
• Ability to establish excellent relationships and work cooperatively with individuals, groups and organizations that are diverse in mission, composition, function, capacity, and geographic location
• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.
  
• Experience with program development, program implementation, program management, etc.
  
• Effective interpersonal, written, and verbal communication skills.
  
• Proficiency in the use of computers, including email, internet, and office productivity software ( e.g. Microsoft Word, Excel, etc.)
  

SELECTION PROCEDURE

This recruitment will close at 11:59 PM PST, on Monday, March 28, 2025. To be considered, applicants must submit a resume, cover letter, and of proof of education (if qualifying with a degree), in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please call (562)570-7165.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our work force reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act .

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov).

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7165.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance

• Life Insurance

• Retirement Plan (P.E.R.S.)

• Paid Vacation, Personal Holidays and Sick Leave

• Deferred Compensation

• Credit Union Membership

• Free Bus Transportation (Long Beach Transit)

• Flexible Spending Accounts

• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Closing Date/Time: 3/28/2025 11:59 PM Pacific

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• City of Long Beach

• 5625707057

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