-
Job Description
Division of Employment Security
Integrity - Wage Audits
Benefit Program Specialist
Annual Salary Range: $40,788 - $42,840
Why you will love this position:
This is a first-level professional position specializing in public contact work with the Missouri Division of Employment Security, Benefit Payment Control, Wage Audit subunit. This position conducts investigations of possible overpayments of unemployment benefits paid by reviewing employment and earnings provided by employers and claimants. This position will also assist with recovery of overpaid benefits and investigate claims for potential fraud.
What you will do:- Conduct assigned investigations of possible overpayments (quarterly wage cross match, New Hire investigations, tips or benefit charges) and accurately adjudicate overpayment determinations.
- Interview claimants and employers to obtain factual data regarding employment and wage information .
- Review employment and earnings information provided by employers and claimants to determine if an overpayment of benefits exist.
- Provide claimants with accurate information regarding their unemployment claims.
- Review all related information pertinent to an overpayment appeal to verify accuracy of overpayments and, if necessary, obtain additional documentation.
- Contact claimants in an effort to recover overpaid benefits, and initiate collection actions when necessary.
- Review unemployment claims to identity and investigate fraudulent activities.
- Process return mail and update claimant’s address, as necessary.
All you need for success:
Qualifications- 4 years of relevant experience OR a Bachelor’s degree
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Desired Attributes- Ability to work diligently and accurately to complete all assigned work using independent judgment and initiative within established laws, policies, and procedures.
- Ability to obtain the necessary cooperation and information using considerable tact and diplomacy while representing the Agency in a professional manner.
- Ability to maintain the highest level of confidentiality
More reasons to love this position:
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . -
ABOUT THE COMPANY
-
-
State of Missouri
Show moreBuild the Missouri of tomorrow.
Ensure a strong foundation today.
Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.
No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!
-