Residence Hall Coordinator (Student Services Professional II)

San Diego State University
San Diego, California 92182 United States  View Map
Posted: Mar 18, 2025
  • Education and Training
  • Public Health
  • Job Description

    Position Summary

    The Residence Hall Coordinator (RHC) plays a pivotal role in fostering a supportive, engaging, and dynamic living-learning environment for students residing in our residence halls or apartment complexes. Reporting to the Associate Directors of Residential Education, the RHC is responsible for comprehensive leadership, direction, and management of a residential community housing 350 to 800 students, supported by a team of 8 to 22 Resident Advisors or Community Assistants.

    Key responsibilities include:
    • Student counseling and advising.
    • Coordinating co-curricular educational initiatives.
    • Handling crisis management.
    • Overseeing judicial affairs, budget management, and the smooth operation of multimillion-dollar facilities.

    This position includes living on-site in a furnished apartment within the residence hall or complex, with meals provided during active dining service periods.

    As an integral part of our mission, the RHC contributes to achieving the objectives of Residential Education, the Division of Student Affairs and Campus Diversity, and the broader mission of the University. This is an exceptional opportunity to make a meaningful impact while growing professionally in a vibrant and diverse campus community.

    Ready to join our team? Apply now!

    Position Information
    • This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of June 30, 2026, with the possibility of reappointment.
    • This appointment is for an 11/12 pay-plan position, renewable for up to three years total. The incumbent works 11 months per year and is paid over 12 months, with June 2026 as the anticipated off month.
    • This position is designated as exempt under FLSA and is not eligible for overtime compensation.
    • Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
    • The individual hired into this role will work on campus at SDSU in San Diego.

    Department Summary

    The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity sub-division.

    The Residential Education Office strives to provide safe and supportive on-campus living-learning communities where diverse students are challenged to develop holistically, as scholars, citizens, and leaders.

    Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility.

    Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty, and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to:
    • Achieve excellence in all that we do.
    • Address students as unique individuals with multidimensional needs and unlimited potential for personal development.
    • Promote integrity, accountability, responsibility, respect, and collaboration.
    • Promote the connectedness between curricular and co-curricular learning.
    • Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles.
    • Maintain balance and perspective, serving as sound role models for others.
    • Innovate, evaluate, and refine programs to best meet the needs of the changing student population.

    To accomplish these objectives, Residential Education employs approximately 18 Residence Hall Coordinators, 231 paraprofessional team members, a central office staff of 18, and a variety of student assistants.

    For more information regarding the Student Affairs Housing and Residential Education department, click here .

    Education and Experience

    Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

    Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.

    Key Qualifications
    • Completed master’s degree in Higher Education, Student Services, Counseling, or a related field very strongly preferred.
    • Three years of residence hall experience beyond the Resident Advisor is preferred.
    • Presentation and program planning skills
    • Learning community experience
    • Experience as a student conduct officer
    • Crisis intervention including serving in an on-call duty rotation for campus
    • Student staff supervision

    Compensation and Benefits

    Starting salary upon appointment is not expected to exceed $4,659 per month.

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

    San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

    CSU Classification Salary Range: $4,659 - $6,626 per month.

    SDSU Values

    At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

    Principles of Community

    At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Equal Opportunity and Excellence in Education and Employment

    All university programs and activities are open and available to all regardless of race, sex, color, ethnicity, or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

    SDSU is a diverse community of individuals who represent many perspectives, beliefs, and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

    Supplemental Information

    Apply by March 31, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu .

    Advertised: Mar 17 2025 Pacific Daylight Time
    Applications close:
  • ABOUT THE COMPANY

    • San Diego State University
    • San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."


    San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

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