Undergraduate Intern - Social Media

Minimum Qualifications

• Graduation from an accredited high school or equivalent.
• Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program.

Licenses and Certifications Required:
None.

Preferred Qualifications Pay Range
$21.63/hour
Division Name Communications & Public Inform EEO Category Para-Prof Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Observes and assists professionals in the assigned department to learn about areas of career interest. Assists, as necessary, in the coordination, administration, or monitoring of specific programs. Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses. Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving. Assists with special projects.

Responsibilities - Supervisor and/or Leadership Exercised:
None.
Desired Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances.
• Knowledge of applicable processes, techniques, and methods.
• Knowledge of City practices, policies, and procedures.
• Knowledge of statistical analysis.
• Skill in oral and written communication.
• Skill in using computers and related software applications.
• Ability to work with minimal supervision.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to communicate clearly and effectively.
• Ability to create clear and concise reports.
• Ability to establish and maintain effective communication and working relationships with City employees and the public.

Regular/Temporary Temporary EEO/AA Statement
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Posting Detail Information

How many vacant positions? 1 Posting Title Undergraduate Intern - Social Media Type of Posting External Job Search Category Internships Criminal Background Investigation This position does not require a Criminal Background Investigation Full/Part Time Part-Time Department Communications and Public Information Office Location Austin City Hall (301 W 2nd Street, Austin, TX) About Department & Key Responsibilities

Are you a pro at squeezing complex ideas into 280 characters? Are you brimming with ideas about how to show the community the City of Austin works for them? Are you skilled at making videos for social media?

The Communications and Public Information Office ( CPIO ) fosters positive relationships with local and national media by providing timely, proactive, and responsive information to media inquiries; creates opportunities for the community to engage in the decision-making processes of the City of Austin; and actively promotes City projects, programs, and initiatives.

The media team of CPIO specifically handles social media, media relations, internal communications, and its primary role is to support the City of Austin’s Executive team, including the City Manager’s Office. Successful intern candidates will have innovative ideas, experience with social media, video editing, great communications skills, and a desire to work in a fast-paced environment. Majors with a focus in communications and digital media will be given preference, and the internship can be used for college course credit.

Under the supervision of a Public Information Specialist, the Social Media Internship runs June to August and functions in a communications support role in the implementation, development, and coordination of social media and related activities.

If you’re excited about this opportunity, then we’d love to hear from you.

Key Responsibilities

• Develop content, including written and visual materials, for various social media platforms
• Receive, investigate, and answer questions from the public on social media, working across City departments
• Prepare analytics and reporting of social media performance
• Develop presentations and written materials for various platforms, including media relations correspondence, newsletters, website, and social media channels
• Perform other administrative duties as assigned

Days and Hours Internship to start 06/02/25 and end on 08/19/25; up to 32 hours per week, flexible, with possible option for remote work Physical Demands
N/A
Job Close Date 03/31/2025 Special Instructions to Applicants
Attach a resume (required) , cover letter (required) , and (optional) samples of social media content.
Preferred Fields of Study
Communications, Journalism, Marketing, Public Relations, Business, or related fields.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Intern - Undergraduate position are: Graduation from an accredited high school or equivalent. Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program. Do you meet these minimum qualifications?

• Yes
• No

* Describe your experience producing multi-media content and communication materials, particularly for web and social media (Twitter, Facebook, Instagram, Reddit).
(Open Ended Question)
* Describe what you think governments should be using social media for and how they can accomplish those goals.
(Open Ended Question)


Applicant Documents

Required Documents Cover Letter Resume Optional Documents Other Document

• 

• City of Austin

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