COMMUNITY SERVICES PROGRAM LEADER III (VOLUNTEER PROGRAM) (HOURLY/NON-BENEFITED)

FILING DEADLINE:

Recruitment is set to close on Monday , March 31, 2025 at 5:00pm OR when the first one-hundred (100) qualified applications are received ; whichever occurs first . Applicants are encouraged to apply promptly as this recruitment may close at any time.

The City of Santa of Santa Fe Springs is seeking highly-motivated individuals for the position of Community Services Program Leader III. This is an hourly/non-benefited position in the Community Services Department. Incumbents are expected to work approximately 25-29 hours per week on a flexible schedule including evenings, weekends, and holidays.

Community Services/Administration: The Administration Divisionof the Community Services Department is responsible for the development, implementation, and planning of the volunteer program, which includes city-wide volunteers used in various city departments, as we as the court-ordered volunteer program.

POSITION PURPOSE:
Under general supervision of the Community Services Director, Division Manager, Supervisor, Coordinator, the Community Services Program Leader III organizes, promotes, leads, instructs, and conducts a variety of volunteer-based programs, projects, and functions in the Community Services Department.

DISTINGUISHING CHARACTERISTICS:
This is the advanced journey level position within the series. Employees within this class are distinguished from the levels I and II by the performance of the more complex and specialized duties. This position also provides training and oversight for front-line staff and assists supervising staff with development and leadership of programs and services.

SUPERVISION RECEIVED:
Receives direct supervision from Community Services Director, Division Manager, Supervisor, or Coordinator.

SUPERVISION EXERCISED:
This position provides functional supervision of assigned subordinate personnel, and volunteers. May provide supervision including instructing, training and directing Community Program Leader Is, IIs and volunteers.

A. Held in Common: Supports the Mission of the City and its Elected and Appointed Officials.Exhibits loyalty to the City and its representatives.Provides courteous and timely service to the public as the ultimate employer.Works cooperatively with other City employees and volunteers.Exhibits integrity and displays ethical behavior.
B. Essential Job Specific Duties: Plans, develops, and leads the implementation of community service volunteer activities for the city across departments and facilities, including court-ordered volunteer services. Provides supervision, leadership and instruction to subordinate personnel and volunteers in assigned program areas. Assists with general office duties, including cashiering, answering phones, greeting patrons, typing, data entry, copying and filing. Identifyprogramneeds;determine,gatherandpreparematerialsandequipmentfortheimplementationof volunteer programs and/or activities. Develop and maintain good working relationships with volunteers, , colleagues, and local public or private organizations and businesses which will benefit and participate in volunteer programs and activities. Maintains discipline at local city facilities and volunteer sites; responsible for day-to-day volunteer program problem solving. Monitors the proper and safe use of equipment and facilities by patrons and/or program participants. Responds to patrons' needs for assistance and information. Develops and implements strategies to attract, screen, onboard, and retain volunteers. Provides volunteer orientation, training, and oversight. Oversees volunteer assignments and tracking of volunteer hours. Work with staff, community groups, and stakeholders to expand volunteer opportunities and enhance program success. Coordinate volunteer events, such as the annual volunteer recognition dinner.
C. Other Job Specific Duties Assists customer service,includingphoneandfrontcountercontact,registeringpatronsforvolunteer programs, coordinating back-ground checks, TB testing, and record keeping. Assists patrons and other Community Services Department staff in routine and emergency situations including administering first aid. Attends staff meetings, trainings and workshops. Adhere to City and departmental policies and procedures.Supports and models the identified vision, values and goals of the Department of Community Services. Inspects facilities and equipment and recommends maintenance and repair work. Orders and maintains inventory of necessary supplies. Organize, promote, and lead diversified community service volunteer activities. Writes articles for City and Chamber newsletters, council briefs, and other written reports as assigned; maintains good public relations. Performs other related duties as required or assigned.

REPRESENTATIVE COMPETENCIES AND QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill and ability required to satisfactorily perform the jobs essential duties and responsibilities.

Knowledge of: Policies, procedures, and regulations governing the conduct and safety of persons using equipment and facilities; English grammar, punctuation, spelling and composition; recreational and cultural activities for children, youth, adults and seniors.

Ability to: Exercise good judgment and problem solving skills; work independently while supervising facilities, staff and patrons; develop and maintain effective working relationships and tact, courtesy, alertness in responding to internal and external customers; operate modern office equipment including computer equipment software programs, and audio visual equipment; lead and instruct children, youth and adults in a variety of activities; follow written and oral instructions; communicate clearly and effectively with program participants, community groups, the public, City officials and staff; work with accuracy and attention to detail; effectively organize and prioritize assigned work; handle medical emergencies and injuries in a calm and effective manner, including provide basic first aid; lift up to 45 lbs.; work indoors and outdoors; work varied shifts, including nights, weekends, and holidays.

EDUCATION AND EXPERIENCE:
The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be:

• Graduation from high school or equivalent plus two (2) years of completed college coursework is required in the areas of Communications, Education and Recreation, Physical Education or related field OR
• Two (2) years experience in community services, recreation, physical education, education, public relations, or a related field, including two (2) years experience interacting with the public AND must be at least 18 years of age.
• Ability to speak and understand Spanish preferred.

LICENSE OR CERTIFICATE:

• Possession of CPR, AED, and First Aid Certificates are required.
• A valid State of California driver's license and an acceptable driving record.

Supplemental Information:

NEPOTISM POLICY:
Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other 2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other 3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other 4) The appointment would create a situation where the confidentiality of either could be compromised. Candidates with relatives employed by the City will be evaluated on a case-by-case basis. "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, step mother, step-father, step-sister, step-brother, stepchild and step grandchild.

WORKING CONDITIONS:
The work environment characteristics described are representative of those an employee encounters in performing the essential functions of this job.

• Work is performed indoors and outdoors.
• Noise level is quiet to loud.
• Hazards are minimal.
• Occasional exposure to bodily fluids.
• Occasional exposure to chemicals, fumes, gases, and odors.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties.

• Stand, sit, walk, kneel, crouch, stoop, and bend.
• Push, pull, and reach overhead and above shoulders.
• Hear and speak both in person and on the telephone.
• Use hands and fingers to operate office equipment.
• See well enough to read documents and operate office equipment.
• Lift and move up to 45 pounds.

HOW TO APPLY:
Applicants are required to complete and submit a city application online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the link located at the top of this page. New users must first create an account.
METHOD OF SELECTION: Selection may be based upon an application review, a performance examination and evaluation, and a structured interview. Appointment will be contingent upon a criminal record check and physical examination, including a drug screen.

ACCOMMODATION:
If you require special testing and/or interview accommodations due to a physical, mental, or learning disability, please call the Human Resources Office at (562) 409-7530 at least 5 days prior to the scheduled date.

Non-Benefited

Closing Date/Time: 3/31/2025 5:00 PM Pacific

• 

• City of Santa Fe Springs

• 562-409-7530

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