Director of Self-Directed Supports, Division of DD

Job Location: This position is considered an employee of Central Office but may domicile within a local Regional or Satellite office. Routine travel to Central office and throughout the state is required. Flexible Work Options Available.

Why you’ll love this position:

The Director of Self-Directed Supports is responsible for the implementation of the Divisions of DD’s Self-Directed Supports program. This person directly supervises two supervisors who train, mentor and support six audit and compliance team members and six technical assistance team members. The team is responsible to provide stakeholder technical assistance related to services delivered through Self-Directed Supports and ensure programmatic compliance. As the teams undergo continuous quality improvement efforts, the design of the teams may change.

Primary Functions:

• Promote the Department and Division mission, vision, and values in all aspects of operations and service delivery.
• Provide exemplary leadership to Division employees through promoting a positive work culture, effective communication, and developing employees by setting a positive example, coaching, modeling, and creating opportunities for professional growth and development.
• Facilitate the development of resources for the Self-Directed Supports Program and stakeholders.
• Author and participate in evaluating the Fiscal Management Service Request for Proposals.
• Facilitate the onboarding and program transition when a new Fiscal Management Service is introduced.
• Build and maintain systems to measure performance utilizing data and respond to results using continuous quality improvement.
• Build and maintain effective relationships and partnerships with stakeholders, community leaders, schools, sister departments and divisions, and other related entities.
• Provide input and may coordinate changes to relevant processes and procedures, including changes to code of state regulation or other authoritative documents.
• Evaluate, develop, and maintain tools, information management systems, training and tracking systems, related to programmatic requirements.
• Communicate effectively with employees at all levels in the Division and providers.
• Collaborate with subject matter experts to promote best practices and opportunities for continuous improvement relevant to operations and service delivery.
• Facilitate organizational transformation to establish more efficient structure and processes.
• Assess and participate in problem-solving around issues as they arise.
• Travel to regional and satellite offices to meet directly with staff and receive feedback.

Qualifications:

Bachelor’s Degree and four years of professional experience in mental health, education, social services, public administration or a closely related area. A combination of education and experience may substitute for the stated qualifications.

Knowledge, Skills & Abilities:

The position requires excellent leadership and management skills; advanced verbal and written communication skills; ability to manage complex projects; ability to build and maintain strong, positive working relationships, ability to problem solve and resolve complex issues; skill in the analysis and interpretation of information and data to evaluate performance and inform business decisions; and ability to present information in a clear and concise matter.

Requirements:

This position is considered an employee of Central Office but may domicile within a local Regional or Satellite office. Routine travel to Central office and throughout the state is required.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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