Program Coordinator (Director's Office)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job.
• Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants
Position Overview

Austin Water is a large and complex department of the City of Austin, with over 1,300 employees, and multiple facilities across a wide geographical area. Austin Water provides drinking water and wastewater services to over one million customers in the Austin area and manages over 40,000 acres of preserve land for drinking water quality and endangered species habitat. Austin Water’s Director’s Office is seeking a program coordinator to assist in the coordination of Austin Water’s records and information management program

Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. Please refer to the preferred qualifications listed in this posting when completing the “Duties and Responsibilities” section for each job listed on your application, describing which preferred qualifications are applicable for that position including any preferred software used.
• A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered.
• A cover letter is also required. In the cover letter candidates should describe, in a concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If a cover letter as described above is not attached, the application will be considered incomplete. Incomplete applications will not be considered.

If you are selected to interview:

• Your skill level in some of the competency areas for this job - specifically MS Outlook - will be assessed through skills testing with a required minimum passing score of 70%.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
• If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
• A criminal background investigation is required.

Critical Employee:

• This position has been designation as critical for the City of Austin. Critical positions are necessary and vital and support activities that impact City or department operations. Work can be done while at a designated work site or while working at an alternate work location. Critical employees may be reassigned to another area to provide essential services to support any extraordinary situations or emergency conditions.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
• AW must review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering Secondary Employment.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises.

Pay Range
$24.89 - $29.18 per hour

Hours
Monday-Friday: 7:30 a.m. - 4:30 p.m.
Job Close Date 03/31/2025 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center - 625 E. 10th Street, Austin, TX Preferred Qualifications

• Experience in records and information management for a large and complex organization and knowledge of applicable laws, policies, and procedures.
• Excellent communication skills, including both written and oral, with the ability to effectively communicate across a wide range of employees, teams, managers, and directors.
• Strong organizational skills and experience in planning, organizing, and managing the delivery of administrative services to support organizational goals.
• Proficient in Microsoft Office Suite.
• Ability to travel to other City of Austin work locations, as needed.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Develop and implement a variety of programs, projects and activities. Coordinate with existing organizations to address community economic or social service needs. Conduct needs assessments and meets with community residents, leaders and community groups to identify needs and available resources. Collaborate with other organizations to plan and develop programs and activities or improve coordination of existing services. Research funding sources, develop short and long range plans, and compile informational reports. Serve as City representative before community groups, businesses and/or the media. Recruit, train, and supervise volunteers. Assists in the development and monitoring of project and/or program budgets Assists in the development of short/long range plans Assists in the development and implementation of operating policies and Procedures Ensures compliance with city and other regulatory agency requirements and policies

Responsibilities - Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques, and methods.
• Knowledge of city practice, policy, and procedures.
• Skill in handling conflict and uncertain situations.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in conducting presentations on behalf of a public entity.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Program Coordinator position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* How many years of records management experience do you have?

• None
• Less than 2 years
• More than 2 years, but less than 5 yrs
• More than 5 years

* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, PowerPoint, and Outlook?

• No experience
• Basic: create/edit simple documents, spreadsheets, emails, & simple presentations
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields; create a variety of presentations & reformat individual slides
• Advanced: create/edit complex documents, spreadsheets, & presentations/slides; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another

* This position requires excellent communication skills, including both written and oral, with the ability to effectively communicate across a wide range of internal and external customers as well as with department executives. How many years of experience do you have with this skill set?

• None
• Less than 2 years
• More than 2 years, but less than 5 yrs
• More than 5 years

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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