Neighborhood Resources Coordinator I

THE POSITION

The Department of Community Response’s Neighborhood Resource Coordinator I position is a field-based position that primarily works in an outdoor environment. This position will respond to calls for service related to a variety of crisis related needs (homelessness, mental health crisis, substance use disorders, non-criminal calls for service), provides intervention shares resources, and makes referrals as needed. Neighborhood Resource Coordinators (NRC's) establish and maintain effective working relationships, and create collaborative response teams, models, and programs within the community.

IDEAL CANDIDATE STATEMENT

The ideal candidate will be a collaborative, detail-oriented and hardworking individual with strong communication skills. A background in social work is preferred. The candidate will be able to operate from a strengths-based perspective while engaging with community members in high stress environments. They will have a working knowledge of local service providers and a familiarity with engaging community members in a trauma informed manner.

DEFINITION

The ideal candidate will be a collaborative, detail-oriented and hardworking individual with strong communication skills. A background in social work is preferred. The candidate will be able to operate from a strengths-based perspective while engaging with community members in high stress environments. They will have a working knowledge of local service providers and a familiarity with engaging community members in a trauma informed manner.
DISTINGUISHING CHARACTERISTICS

This is the entry-level class in the Neighborhood Resources Coordinator series. Incumbents in the class perform basic neighborhood resources work. As experience is acquired, the employee performs with increasing independence.

SUPERVISION RECEIVED AND EXERCISED

Direction is provided by a management level position. Assignments of the Neighborhood Resources Coordinator II may require the direct or indirect supervision of lower level personnel and volunteers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

TYPICAL DUTIES

- Act as a liaison between the City and the community on neighborhood issues.
- Serve as a resource on neighborhood related services, programs, and issues.
- Act as a liaison between City Council office and the department as appropriate.
- Represent the department at meetings and events as appropriate.
- Conduct and prepare special studies, analyses, and reports related to neighborhood services and programs.
- Analyze community or neighborhood needs to develop goals and objectives for implementing neighborhood programs.
- Work effectively with City and other governmental/community agencies to identify and address neighborhood needs and concerns.
- Develop and maintain resource directory including existing neighborhood organizations, interested citizens, agencies, and other community resources, services, and programs.
- Coordinate and organize community improvement, special neighborhood clean-up, and other neighborhood related activities and events.
- Attend and facilitate meetings with other organizations and agencies to coordinate efforts and resources.
- Participate in grant application process including conducting research and writing grant.
- Develop presentation, promotional, and educational materials such as visual aids, newsletters, and brochures.
- Receive inquiries from the general public and follow through as appropriate.
- Directly and indirectly supervise staff and volunteers at neighborhood service related facilities and programs.
- Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

QUALIFICATIONS

Knowledge of:

- Fundamentals of local government operations.
- Principles and practices of organizing and implementing neighborhood-based programs.

Ability to:

- Plan, organize, and direct neighborhood programs.
- Speak before community groups and general public and maintain effective public relations.
- Prepare written reports, promotional and educational materials, and records.
- Use common computer software packages such as desktop publishing.
- Communicate clearly and effectively, oral and written.
- Establish and maintain cooperative relationships with those contacted in the course of work.

EXPERIENCE AND EDUCATION

One year of experience in developing and implementing community-based programs for or with community organizations.

AND

A Bachelor's degree from an accredited college or university with a major in business, public administration, political science, psychology, sociology, social welfare or closely related field.

-OR-

Three years of experience in developing and implementing community-based programs for or with community organizations.

AND

An Associate of Arts degree from an accredited college or university with a concentration in business, public administration, political science, psychology, sociology, social welfare or closely related field.

Substitution:

Additional qualifying experience may be substituted for the required education on a year-for-year basis.

PROOF OF EDUCATION

Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.

SPECIAL QUALIFICATIONS

Driver License:

Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C Driver License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.

PROBATIONARY PERIOD:

Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ;

• Employment applications must be submitted online; paper applications will not be accepted.
• Employment applications will be considered incomplete and will be disqualified:
  • If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
  • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
• Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C.
• Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.

2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:

• Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
• A resume will not substitute for the information required in the T&E questions.

3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Neighborhood Resources Coordinator I examination.

4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.

5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.

QUESTIONS:
For questions concerning this job announcement and the application process:

• Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
• For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627.
• Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ;
• Send an email to employment@cityofsacramento.org ; or
• Call the Human Resources Department at (916) 808-5726

Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.

Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.

Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Additional Information
Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf

Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html

Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf

Closing Date/Time: 4/27/2025 11:59 PM Pacific

• 

• City of Sacramento

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