Sheriff's Community Service Officer

The Position

Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit

The Contra Costa County Office of the Sheriff enjoys an outstanding reputation as one of the most professional, progressive agencies in the United States. In addition to operating the most innovative detention facilities in the country, the Office of the Sheriff provides patrol services throughout the county including four contract cities for which it provides total police services. Many other specialized assignments are also available. As a department of over 1,000 employees, the Contra Costa County Office of the Sheriff continues to grow and progress, providing excellent opportunities for career development for its deputies.

The Sheriff's Office is excited to announce the recruitment of a Sheriff’s Community Services Officer for one (1) vacancy. Sheriff’s Community Services Officer, under general supervision, performs non-hazardous vehicle code and parking regulation enforcement duties throughout the general unincorporated area of Contra Costa County, including contracted agencies, parks, and special districts. Sheriff’s Community Services Officers are responsible for observing and reporting problems, violations, and emergencies to sworn personnel and promptly follow up with clear and accurate reports for incidents.
If you're interested in starting your career in one of the most professional, progressive agencies in the United States then this would be a great opportunity for you!

We are looking for someone who:

• Is an effective communicator, proactive in informing and sharing information
• Is an excellent writer and appreciates attention to detail
• Is customer-service oriented, able to assist customers quickly and effectively
• Can multi-task and adapt to different situations as they arise
• Can establish effective working relationships with management, employees, employee representatives, and the public representing diverse cultures and backgrounds

What you will typically be responsible for:

• Patrolling designated areas in a vehicle
• Reviewing, initiating, and processing citations
• Collecting video evidence
• Composing original reports and supplemental information for open cases
• Responding to accidents or emergencies and contacting appropriate emergency personnel
• Reporting criminal activities to sworn supervisory personnel

A few reasons you might love this job:

• You will have a rewarding career knowing you are making an impact on your community
• You will be empowered to make decisions with little immediate supervision
• You will have a set schedule with most weekends off

A few challenges you might face in this job:

• You may be required to deal with unhappy or irate citizens
• You may have to effectively manage a heavy workload
• Occasionally, there may be last-minute schedule changes that are required

Competencies Required:

• Professional & Technical Expertise: Applying technical subject matter to the job
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Self-Management: Showing personal organization, self-discipline, and dependability
• Professional Impact: Presenting self as a positive representative of the organization
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Reading Comprehension: Understanding and using written information
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace

To read the complete job description, please click here .

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License Required : Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process.

Education: Possession of a high school diploma, G.E.D. equivalency, or a high school proficiency certificate.

Experience: One (1) year of full-time, or its equivalent, experience in the class of Sheriff’s Ranger in Contra Costa County Or Two (2) years of full-time, or its equivalent, experience in a field or office environment which included substantial public contact, or the exchange of detailed verbal information, including interpreting/clarifying rules, regulations, policies or procedures and handling complaints as a primary element of the work performed.

Age Requirement : Must be at least 18 years of age at time of hire.

Background Requirements: Ability to pass a thorough background investigation, including a polygraph, conducted by the Contra Costa County Office of the Sheriff.
Shall not have been convicted of a felony or of any offense that would have been a felony if committed in this state.

Desirable Qualifications:

• Education in Law Enforcement
• Bi-lingual in Spanish

Selection Process

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.Online Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in the online multiple-choice assessment. The assessment will be conducted to measure candidates' competencies as they relate to the job. These may include but are not limited to: Safety Focus, Writing, Action & Results Focused, Self-Management, Reading Comprehension, Handling & Resolving Conflict . (Weighted 100%) Tentatively scheduled to take place via computer (remotely) 04/21/25- 04/26/25Departmental Hiring Interview: TBD
Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 4/4/2025 11:59 PM Pacific

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• Contra Costa County Human Resources Department

• 925-655-2100

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