Clerical Aide/Senior Clerical Aide

Description

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.

This is a part-time position. The incumbent will work up to 19 hours per week. Work schedule is to be determined. This recruitment is open until further notice and can close at any time and without notice.

There are currently two (2) vacancies i n the Planning and Building Agency and one (1) vacancy in the Parks, Recreation, and Community Services Agency . Vacancies in other departments may also be filled from this recruitment . Bilingual pay is an additional $1.01/hour, if applicable.

Essential Functions Include But Are Not Limited To

Sorts and files material alphabetically, numerically, chronologically, and by other predetermined categories. Searches files for specified information, secures, prepares, and copies data and other information using some independent judgment. Prepares and maintains mailing and other lists. Makes simple postings to various departments, fiscal, or other records according to standardized procedures. Performs simple arithmetic computations in preparing and/or checking extensions on forms, reports, or statistical tabulations. Serves as a desk clerk or receptionist, furnishing routine factual information in person or by telephone, referring callers to the appropriate person or office, and processing applications, forms, or other business matters of a standardized, routine nature. May receive money, issue receipts and maintain simple cash records. Operates standard office equipment, such as personal computers, calculators, and photocopiers. May perform other duties based on assignment. If assigned to the Planning and Building Agency, may also perform the following duties:

• Under general supervision, schedules meetings, sends correspondence, creates reports, agendas, flyers, and other documents
• Provides a variety of receptionist duties including answering the telephone and greeting visitors
• Data entry and record keeping
• Monitoring, addressing, and distributing incoming correspondence
• Routing documents for signatures
• Performs other clerical functions as assigned

If assigned to Parks, Recreation, and Community Services (Zoo), may also perform the following duties:

• Under general supervision, schedules group reservations, sends correspondence, creates reports, agendas, flyers, and other documents
• W elcomes visitors and provides general information in a friendly and respectful manner
• Provides a variety of receptionist duties including answering the telephone
• Data entry and recording keeping
• Operates cash register and process payment with accuracy
• Performs other clerical functions as assigned

Minimum Qualifications

Clerical Aide: Education and experience equivalent to graduation from high school, and some general clerical experience, or any equivalent combination of training and experience that provides the desirable knowledge, skills, and abilities listed below. Related course work and customer service experience are desired.

Senior Clerical Aide: Education and experience equivalent to graduation from high school, and one year of general office clerical experience, which includes general typing assignments; proficient in utilizing a personal computer and current office software applications, or any equivalent combination of training and experience which provides the desirable knowledge, skills and abilities listed below.

DESIRABLE KNOWLEDGE AND ABILITIES
Knowledge of : personal computers, including current office software applications and Windows operating system.

Ability to: work with people of all ages and backgrounds; follow oral and written instructions; learn assigned clerical tasks quickly; adhere to prescribed routines; develop skill in the operation of adding, calculating and duplicating machines; write legibly and use correct grammar and spelling; make simple arithmetic computations with speed and accuracy; maintain effective working relationships with the public and other City employees.

Special Requirement: Some assignments may require willingness and ability to work irregular hours, weekends, evenings, and holidays, as needed.
Bilingual fluency in English and Spanish or Vietnamese is highly desirable.

Selection Process

All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time:
Online Employment Application Guide .

The Human Resources Department in conjunction with the hiring department(s) will review the applications and those candidates who possess the most pertinent qualifications will be invited to continue in the selection process which will include:

Performance Examination : (Qualifying) will assess the candidates' proficiency in using Microsoft Word 2016 software.

Selection Oral Interview : which will evaluate the candidates' knowledge, skills and abilities in relation to those factors which are essential for successful performance on the job.

Candidates given a conditional job offer will be required to undergo and pass a medical exam and background records check.

The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm

Closing Date/Time:

• 

• City of Santa Ana

• 714-647-5340

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