East Region Lead Administrative Support Assistant

Are you a passionate support professional looking for a great opportunity with even better benefits? If you enjoy providing high-quality support in a fast-paced environment, we would love to speak with you!

As the Lead Administrative Support Assistant, you will have the opportunity to build for a stronger tomorrow by applying your diverse background, education, and work experiences as liaison for a variety of high-impact support functions and services for the East Region Operations Team.

You will be a high-value contributor to our organizational culture and support the mission and vision of FMDC. Every day is an opportunity to make an impact on the future, your community, and the State of Missouri!

This position has potential for long-term career growth! It is classified as a Lead Administrative Support Assistant (click to learn more).

This position is with the Office of Administration Division of Facilities Management, Design, and Construction (OA-FMDC) supporting the Operations Team. OA-FMDC is committed to strengthening the State’s investments while providing a safe and secure environment through innovative design solutions and excellent customer service.

FMDC Vision - Building for a Stronger Tomorrow (BFAST)

• Prioritize excellent customer service for a wide and diverse network of internal and external stakeholders, including but not limited to internal teams, state agencies, state officials, contractors, and the public.
• Prioritize and execute a variety of clerical, administrative, financial, and office-related tasks.
• Screen, program, print, distribute, and file badge requests per established badge and retention policies and procedures for specific regional facilities as well as maintain proper listing of Authorized Representatives for agencies in the region.
• Ensure compliance of regional contractors per approved badge access provisions.
• Establish and maintain filing and record systems utilizing a variety of software applications such as Microsoft Office suite, Adobe, SharePoint, Smartsheet, shared drives, and other programs.
• Oversee and ensure the accurate and timely preparation, review, processing, and archiving of a variety of fiscal, personnel, accounting, purchasing, and/or related documents.
• Serve as the liaison for a variety of support-related functions for team members including but not limited to coordinating onboarding programs, locating resources, filing paperwork, and ensuring compliance with established guidelines such as those relating to fixed assets, surplus forms, expense reports, and security and safety programs.
• Communicating with suppliers, contractors, vendors, and other stakeholders to arrange meetings, schedule services, and order supplies, equipment, tools and more.
• Utilize internal applications to order supplies and equipment, assign and track maintenance work orders, complete expense reports, and other duties.
• Operate under general supervision to carry out assigned responsibilities independently within established guidelines and procedures.
• Occasionally travel to other facilities to deliver materials, provide assistance, and print/program ID badges.
• Answer emergency calls and occasionally travel to other facilities to provide coverage and assistance.
• Provide coverage at state facilities after hours and/or for emergency purposes (i.e., severe weather, snow removal, water leaks, fire, and more) to ensure clerical, administrative, financial, security, safety, and/or other related tasks are properly addressed for team members and the public to conduct state business.
• Assist with special projects and other duties as assigned.

• Ability to communicate, collaborate, and operate with integrity in a manner that inspires trust and builds positive rapport with a diverse group of stakeholders and the public.
• Strong interpersonal, verbal, and written communication and customer service skills.
• Excellent time management, organizational, and planning capabilities in a fast-paced environment with changing priorities.
• Ability to prioritize and execute work independently with minimal supervision with a high level of discretion when dealing with sensitive/confidential information.
• Computer software knowledge in Microsoft Word, Excel, and Outlook.
• Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency. (Substitutions may be allowed.)
• Excellent attendance, work ethic, attention to detail, and critical thinking skills.
• Possess and maintain a valid driver’s license from Missouri or from an adjacent state if you reside outside of Missouri.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.

* This position is in an office environment and job duties may include prolonged periods of seated work at a desk, typing, written and verbal communication, problem solving, and the occasional ability to lift/carry up to 50 pounds. This list is not all inclusive, but a general representation of duties that may be encountered in this position; however, other duties may be assigned contingent upon business needs. Please note, this position is considered a “Category 2” under the Fair Labor Standards Act (FLSA), meaning the incumbent will be compensated for overtime (hours actually worked over forty hours in a workweek) at the rate of time and one-half.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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