Senior Departmental Information Systems Coordinator

Monterey County Human Resources
Salinas, California United States  View Map
Posted: Mar 27, 2025
  • Salary: $2,956.96 - $4,035.84 Biweekly USD
  • Full Time
  • Information Technology and Communication Services
  • Public Health
  • Job Description

    Position Description

    SENIOR DEPARTMENTAL INFORMATION SYSTEMS COORDINATOR

    $6,407 - $8,744 monthly

    Final Filing Date: April 25, 2025
    Exam #25/43J09/03AMO

    The Sheriff 's Office is comprised of the Administration, Corrections and Enforcement Operation Bureaus. The Sheriff’s Office delivers public safety to the residents of Monterey County by providing 24-hour uniformed patrol, investigations, custody services, court security, and law enforcement support.

    The Administration Operations Bureau-Information Systems Unit (ISU) of the Monterey County Sheriff’s Office is seeking an individual with experience in public safety system support, applications, databases, hardware, and incident response. The ISU is responsible for information system technology and supporting public safety systems along with performing help desk support. Assignments will include purchasing, updating, and maintaining computer hardware and software materials, ensuring proper system setup and upgrade, and coordinating with County IT staff and/or vendors to identify and solve problems.

    This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority.

    The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis County-wide.

    THE SUCCESSFUL CANDIDATE

    Will have a proven track record demonstrating the following knowledge, skills, and abilities:

    Working knowledge of:
    • Capability and limitations of various computer operating systems including DOS, Windows and networks
    • Computer applications used in data management
    • Terminology related to computer hardware, software, network and peripheral equipment
    • Methods of error research and troubleshooting.
    • Some positions may require some knowledge of specialized automated systems and general application unique to the operating department from a user perspective.
    • Some positions may require a working knowledge of the functions, regulations, services, programs and operations of the specific department.

    Skill and Ability to:
    • Evaluate and interpret automated information systems functions from a user perspective
    • Identify, evaluate, and research application systems problems and coordinate corrective actions, as required, with computer support personnel
    • Maintain confidentiality of information in accordance with legal standards and/or County regulations
    • Organize, prioritize, schedule and coordinate workflow to meet project deadlines
    • Communicate effectively with all levels of staff in the organization both orally and in writing
    • Maintain cooperative relationships with co-workers, members of the public and others contacted through the course of work; respond in a positive manner to supervision and direction; and attend and perform duties on a regular, reliable and consistent basis
    • Utilize effective judgment regarding establishment and maintenance of application system features such as registration, user profiles, system access security, e-mail administration, and appointment schedule templates
    • Plan, assign and coordinate the work of subordinate staff


    Examples of Duties

    • Acts as a resources person for users of an automated system(s) applications; Answers questions and resolves problems related to use and operation of the application; Coordinates a central help desk to resolve problems.
    • Coordinates with computer support personnel in identifying and resolving problems with the system, including programs, workstations and other related hardware and software.
    • Assures system security; monitors personnel registration and security including authorizing user access to system functionality; Performs consistent backup and recovery operations; Monitor batch results and correct batch problems.
    • Documents and tracks system problems and writes reports on issues; Writes or assists in writing and revising procedures, instructional materials or staff development tools for systems-related training.
    • Develops other system training material for users or recommends other training resources as needed.
    • Serves as a lead worker over subordinate staff; schedules, assigns and reviews the work of subordinate staff.
    • Confers with operating department personnel regarding changes in manual and computer system design; Collaborates with others to improve the effectiveness of the system and to make recommendations for systems and procedures improvements; Stays abreast of the new automated systems procedures and prepares on-line bulletins to inform users of changes or additions.

    To view the complete job description, please visit the Monterey County website: Senior Departmental Information Systems Coordinator

    Examples of Experience/Education/Training

    Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is:

    • Two years of experience performing both technical support and training in the use of a wide variety of computer hardware and software for automated office systems, which include modifying or interfacing office automation software or application environments.


    Additional Information

    CONDITIONS OF EMPLOYMENT

    The required conditions of employment include, but are not limited to the following:

    • Some positions may require applicants to successfully pass a complete and thorough background investigation, which includes a voice stress analysis or polygraph examination
    • Provide a telephone number or means in which employee can be reached
    • Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority.


    BENEFITS:

    Monterey County offers an excellent benefits package. To view the J Unit Benefit Summary please visit our website Unit J Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

    NOTES:

    As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

    Application and Selection Procedures

    Apply On-Line at

    https://www.governmentjobs.com/careers/montereycounty ,

    by Friday, April 25, 2025, 11:59 PM(PST)

    or

    Hard copy applications may be obtained from and submitted during normal business hours,

    Monday - Friday, 8:00 AM - 5:00 PM by contacting:

    Human Resources Department

    168 W. Alisal St., 3 rd Floor

    Salinas, CA 93901

    Phone: (831) 755-3702 Fax: (831) 775-8033

    The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

    • A completed County of Monterey Employment Application
    • Responses to the Supplemental Questions

    Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

    EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION

    Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Anna Marie Olds, Human Resources Technician, at (831) 755-3702 or oldsam@countyofmonterey.gov .

    http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

    Closing Date/Time: 4/25/2025 11:59 PM Pacific
  • Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.
  • ABOUT THE COMPANY

    • Monterey County Human Resources
    • Monterey County Human Resources

    Monterey County Statement 

    Monterey County was founded in 1850 and is governed by the Monterey County Board of Supervisors. It is located on the beautiful Central Coast and is the longest county in California stretching 105 miles from the Santa Clara County border South to San Luis Obispo County.  Monterey County provides a full range of services to the community through its 26 departments and 5,000 plus employees.  As an employer, Monterey County is diverse and inclusive, and is an Equal Opportunity Employer.  We aspire to hire employees who will contribute to the County’s mission to excel at providing quality services for the benefit all Monterey County residents while developing, maintaining, and enhancing the resources of the region.  The County offers a great benefits package and provides the opportunity to work with amazing colleagues who support and promote a safe, healthy and prosperous community for all.  Monterey County is rich in coastal lands and agricultural fields and is also known as the Salad Bowl of the World.  Monterey County is the best place to work and prides itself on being the employer of choice.

    The Right Career, Right Here!

    For more information please visit our website

    Please visit our Facebook page.

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