Senior Program Manager - Children's

The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium .

Under administrative direction provides management level oversight over program staff of Family and Children’s Services (FCS) within the Department of Social Services, and performs highly complex professional level functions involving the development, implementation and maintenance of programs, including: identifying needs; managing the administration of grants; developing contracts; developing policies and procedures; and overseeing fiscal and administrative functions associated with programs.

Manager Academy is mandatory for all managers and consists of nine courses that must be completed within two years. Participation is required and completed during work hours.

Job Requirements and Minimum Qualifications

Duties may include but are not limited to the following:

• Assist with the general management and administration of complex programs within the Family and Children's Services.
• Plan, organize, direct, manage and coordinate the operations within the program areas, establishes priorities, goals and objectives consistent with division and department policies and procedures.
• Carry out supervisory responsibility in accordance with policies, procedures and applicable laws
  including: interviewing, hiring and training, planning, assigning and directing work; appraising
  performance; rewarding and disciplining employees; addressing complaints and resolving
  problems.
• Oversee a variety of quality assurance activities; is responsible for maintaining current
  awareness of changes in laws and regulations as well as keeping subordinate staff informed.
• Oversee staff in the compilation and analysis of data and make recommendations on the
  formulation of policy and procedures, and program changes.
• Oversee staff in conducting studies and making recommendations for procedural or
  organizational changes; oversee the planning and implementation of program changes.
• Coordinate and oversee staff engaged in departmental activities between divisions and/or units,
  with the County, and with outside agencies and ensures compliance with program
  requirements.
• Participate in the negotiation, development and monitoring of contracts with provider and assist in the initiation and management of policies and procedures appropriate to the administration of such contracts.
• Develop and coordinate the provision of statistical/database material for reports and program analyses
• Participate in the preparation and monitoring of program budgets, work plans and other administrative and fiscal functions, including: determining goals and objectives; reviewing and analyzing project budgets; correcting errors; reviewing billing statements and authorizing payments.
• Serve as a resource for interpretation of federal and state laws affecting the division and has a major role in the development, and administration of procedures and ensures proper procedures are in place and followed.
• Develop, review, amend, and interpret departmental policies and procedures to ensure compliance with state and federal legislation, regulations, and directives concerning program matters.
• Perform analysis and prepare detailed written reports of findings pertaining to the quality and efficiency of services provided within the division.
• Participate in special projects as assigned.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:

PATTERN 1:
A bachelor’s degree from an accredited college or university in Social or Behavioral Science, Public or
Mental Health, Public or Business Administration, AND three (3) years full-time supervisory experience
in child welfare comparable to Social Worker Supervisor in Mendocino County OR two (2) years fulltime
experience performing duties of a Program Manager in child welfare comparable to Mendocino
County.

PATTERN 2:
A master’s degree from an accredited college or university in Social or Behavioral Science, Public or
Mental Health, Public or Business Administration, AND two (2) years full-time supervisory experience
in child welfare comparable to Social Worker Supervisor in Mendocino County OR one (1) year fulltime
experience performing duties of a Program Manager in child welfare comparable to Mendocino
County.

SUBSTITUTION: Up to five (5) years directly related child welfare supervisory/management experience may be substituted for education.

Licenses and Certifications:
Some positions in this classification may require possession of a valid California driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Knowledge, Skills, and Abilities

Knowledge of:

• Functions, principles, and operation of complex public programs.
• Principles and practices of assigned discipline including public administration; governmental finance, budgeting, and accounting; supervision; personnel administration; analytical procedures; procurement methods; and modern office management methods and practices.
• Conflict Resolution
• Compliance with local, state, and federal regulations.
• Technical report writing, methods of analysis, and methods of supervision.

Skill in:

• Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.
• Selecting and motivating staff and providing for their training and professional development.
• Using tact, discretion, initiative and independent judgment within established guidelines.
• Researching, compiling, and summarizing a variety of informational and statistical data and materials.
• Using a computer to accurately and rapidly enter and retrieve data and information.
• Communicating clearly and effectively, both verbally and in writing with a variety of individuals.
• Preparing clear and concise reports, correspondence and other written materials.

Mental and Physical Ability to:

• Effectively plan, develop, implement and evaluate comprehensive programs of a broad scope and a high degree of complexity.
• Exercise administrative supervision and direction over professional, technical, and clerical staff.
• Analyze operational problems and make sound policy and procedural recommendations.
• Make effective presentations before public officials, committees, and outside agencies.
• Establish, maintain and foster positive and effective working relationships with those contacted in the course of work.
• Use initiative and independent judgment within established procedural guidelines.
• Plan, delegate, prioritize and evaluate the work of staff and provide effective supervision.
• Develop and implement short and long range program goals and objectives.
• Analyze policies and procedures, develop and implement revisions.
• While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear, and lift and/or move up to 25 pounds.

Selection Procedure & Other Important Information

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply.
• You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application.
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character.
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special Testing: The County of Mendocino is committed to the full inclusion of all qualified individuals. In accordance with the Americans with Disabilities Act (ADA) and California’s Fair Employment and Housing Act (FEHA), if special accommodations for a disability or religious conviction are necessary at any stage of the application and/or testing process, please notify the Human Resources Department in advance at (707) 234-6600. Reasonable notice is required to allow adequate time for review and evaluation of your request.

Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.

The County of Mendocino is an Equal Opportunity Employer


This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract.

SALARY
Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.

RETIREMENT
Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to:
https://www.mendocinocounty.org/retirement

HOLIDAYS AND PERSONAL LEAVE
Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit.

VACATION
Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.

SICK LEAVE
Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually.

MEDICAL, DENTAL, VISION, AND LIFE INSURANCE
The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.

HEALTH INSURANCE
For the most current information regarding Health Insurance please go to:
http://www.mendocinocounty.org/hr/ehb

EMPLOYEE ASSISTANCE PROGRAM
For the most current information regarding Employee Assistance please go to:
http://www.mendocinocounty.org/hr/eap

EMPLOYEE WELLNESS PROGRAM
For the most current information regarding Employee Wellness please go to:
http://www.mendocinocounty.org/hr/mcwow

LABOR CONTRACTS
For the complete list of most current labor agreements please go to:
http://www.mendocinocounty.org/hr/labor

Closing Date/Time: 4/16/2025 11:59 PM Pacific

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

• 

• County of Mendocino

• 707-234-6600

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