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Job Description
Summary
Prepares, screens, routes, files, and distributes reports and records by performing the following duties.
Essential Duties and Responsibilities- Enters, codes, and retrieves a variety of information from various computer systems, according to appropriate procedures.
- Searches and retrieves information from files, microfiche, computer records, and other documents in response to specific requests.
- Process Open Records Requests to ensure requests handled in accordance with the Texas Public Information Act in a timely and accurate manner for internal and external customers
- Technicians use a standard, authorized template letter when sending information to the Texas Attorney General Open Records Division for a ruling on whether the information can be released or withheld. Technicians are not authorized to change the template. Under the approval of the Records Manager, technicians are authorized to review, edit, release and distribute police 911 calls, in-car and body worn camera.
- Releases information and documents in accordance with the Public Information Act and other applicable laws and procedures.
- Sorts, reviews, and screens police reports for completeness before forwarding to district attorney, defendants, victims, and other government agencies as well as the general public.
- Maintains logs and other records controls to assure tracking of case files
- Categorizes statistics according to a variety of guidelines and criteria.
- Answers phone calls and responds to a variety of requests for information concerning records and department functions and policies.
- Provide backup for City records, including Iron Mountain.
- Performs other related duties as required.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Valid Texas Driver’s License with good driving record
Bilingual Preferred - Spanish
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our benefits page. -
ABOUT THE COMPANY
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City of Lancaster
Show moreHistorical Overview
The first settlement made in the Lancaster community was in September 1844 by Roderick Rawlins. Mr. Rawlins and other members of his party had secured "headrights" from the Republic of Texas. Read on...
Location
Located in the Southwest portion of Dallas County, the City of Lancaster is approximately 15 minutes south of Dallas and is well situated to access the Dallas/Ft. Worth Metroplex, one of the largest and most diverse in the nation. Read on...
Lancaster offers the perfect blend of open farmland, rolling hills, creeks, and woodlands, with home prices ranging from $160,000 to $600,000. Our community features tree-shaded neighborhoods, an excellent public library, a Senior Life Center, and over 600 acres of parks, including a municipal golf course and the Lancaster Visitors Center and State Auxiliary Museum.
Ideally located for commuting within the Dallas/Fort Worth Metroplex, Lancaster provides easy access to major highways and is close to DART light rail, Dallas Love Field, and DFW International Airport. The city also boasts a regional airport and an industrial park with rail access. Educational opportunities abound with nearby campuses of Dallas College, Cedar Valley College, and the University of North Texas at Dallas, while the Lancaster Independent School District (LISD), the first district-wide STEM district in Texas, offers award-winning education.
Lancaster features diverse shopping, dining, and recreational opportunities, including a 100-acre Community Park with a recreation center, indoor aquatic facility, fishing pier, and outdoor athletic facilities, as well as the Bear Creek Nature Preserve. With a vibrant mix of amenities and a strong sense of community, Lancaster is the ideal place to live, work, and play!
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