Administrative Support Assistant - SER0006

We respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : Stewardship, Integrity, Collaboration, Respect and Innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come.

T his position will be located at 2155 N. Westwood Blvd., Poplar Bluff, MO with the Missouri Department of Natural Resources, Division of Environmental Quality, Southeast Regional Office, Administrative Unit.

This is senior-level office administrative position requiring independent work decisions for detailed administrative functions or processes, involving familiarity of specialized terminology and/or software. This position requires an individual that is highly organized, flexible, supportive, able to carry out assigned responsibilities with considerable independence, excellent customer service, and able to work in a team environment.

• Direct incoming calls and walk-ins adhering to the department’s values of good customer service.
• Distribute incoming mail to appropriate program and/or individual.
• Purchasing responsibilities following required policies, procedures, and contracts.
• Reconciliation of bill pay documents for accuracy and adhering to policies and procedures.
• Review and process technical correspondence: proofing for accuracy, completeness and compliant with established policies and procedures.
• Provide support to the environmental programs and the administrative team members.
• Responsible for annual office inventory.
• Perform other related work as assigned.

To be successful in this position, a candidate will need the following skills:

• Attention to Detail : Thorough when performing work and conscientious about attending to detail.
• Oral and Written Communication : Expresses information (for example, ideas or facts) to individuals or groups effectively, consider the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Accountability : Hold self accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities. Accepts responsibility for own actions and decisions. Complies with established control systems and rule.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Equivalent to those typically gained by:

• 1-3 years of relevant experience. (Substitutions may be allowed.)
• One or more years of experience in administrative office work preferred.
• Valid Driver’s License
• Available to work 8:00 a.m. - 5:00 p.m. schedule, with occasional overtime and overnight travel.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Benefits & Work-life Balance

Our benefits package and flexible 40-hour work week promotes the mental and physical health of you and your family as you work towards achieving your professional goals. Benefits include paid vacation and sick leave, paid life insurance, medical, dental, vision and prescription insurance. Learn more here .

How we invest in you:

• Exceptional professional development: mentoring from experienced professionals, cross-media training, career advancement opportunities, paid trainings and continuing education tuition assistance.
• Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees and licensure renewal fees.

Tonya Lyons, Administrative Manager, 573-840-9703 or Tonya.Lyons@dnr.mo.gov

OR

Aarick Roberto (Recruiter), dnr.recruiter@dnr.mo.gov

• 

• State of Missouri

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