Student Health and Wellbeing Services (SHWS) Case Manager

Cal State University (CSU) Humboldt
Arcata, California 95521 United States  View Map
Posted: Apr 12, 2025
  • Human and Social Services
  • Public Health
  • Job Description

    Anticipated Start Fall 2025

    Area of Appointment: Cal Poly Humboldt’s Student Health and Wellbeing Services (SHWS) invites applications for a non-tenure track position as a Case Manager at our facility. This full-time academic year position will serve as a case manager for Student Health and Wellbeing Services, and will be functionally located and integrated with the Counseling and Psychological (CAPS) division of SHWS. Primary responsibilities include assessment, triage, follow-up, outreach, and referral services. The position will provide advocacy, guidance, support, and assistance to students facing a variety of emotional and/or psychological concerns as well as those with complex or chronic medical issues that may need additional support. The case manager will work to assure continuity and coordination of care. The position currently has an academic year schedule, but there is a possibility of a 12/12 schedule in the future, pending the needs and funding of SHWS and the interests of the incumbent.

    Professional Duties:
    • Assessment, triage, referral: interview and screen students with mental health concerns and/or behavioral health issues to determine the best level of, and resources for, care;
    • Support, triage, and referral for those with complex or serious medical conditions;
    • Follow-up sessions: provide short-term follow-up care as appropriate (e.g., provide education, support and case management to students while they get established with ongoing care at SH&WS or off-campus);
    • Provide crisis intervention and daytime on-call coverage as needed;
    • Groups or workshops as determined in collaboration with the staff of SHWS;
    • Outreach and Consultation: build and maintain collaborative relationships with campus and community departments/agencies/providers;
    • Establish a collaborative relationship with our partners at TimelyCare (expanded telehealth services) and provide coordination of services;
    • Maintain special focus on underrepresented student groups, including our Latinx, African American, Native American, Asian, low-income, & LBGTQI+ populations;
    • Act as liaison between client and healthcare personnel to assure prompt and effective care;
    • Serve as liaison to, and closely collaborate with, Case Manager/s for Dean of Students office;
    • Provide consultation and training to the campus community regarding mental health issues, students of concern, and SHWS services;
    • Evaluate students for appropriate use of the Overcoming Health Barriers fund [reducing financial barriers to necessary medical or mental health care] and work with our Director of Operations in implementing and navigating use of the fund;
    • Referral Coordinator: Create and maintain current community resource guide; assist students in navigating insurance issues; assist clients, providers, & families with resources and referrals; help to coordinate hospitalization transitions (pre and post);
    • Provide mentorship and/or supervision to social work and/or psychology trainees as appropriate
    • As relevant, track clients that are on a waitlist for counseling services and check in with them at regular intervals to provide support and/or offer referrals; and
    • Administrative meetings, tasks, and other duties as assigned.

    Minimum Qualifications:

    A master’s degree in a mental health field, leading to licensure to practice psychotherapy (e.g., social work, clinical or counseling psychology), from an accredited university is required prior to the start of the appointment. Must be California license-eligible (including completion of 80% or more of the required supervised clinical hours) prior to start of appointment. If not currently licensed, the candidate will be expected to become licensed within the first year of employment.
    • Experience with (and enthusiasm for) case management;
    • Experience managing/supporting clients with severe or chronic mental health and/or physical health concerns;
    • Knowledge of legal and ethical standards as they apply to healthcare and ability to make efficient and sound clinical decisions in crisis and non-crisis situations;
    • Desire to learn of, and make connections with, Humboldt County mental health and social service resources as well as our local medical community and hospitals;
    • Commitment to health equity and providing high quality and culturally relevant care to a diverse clientele (in terms of race, gender identity, sexual orientation, abilities, etc.);
    • Demonstrated skills in suicide risk assessment and management; and
    • Strong organizational, interpersonal, and communication skills.

    Strong interest and experience serving multicultural populations is required. Given Cal Poly Humboldt’s designation as a Hispanic Serving Institution (HSI), applicants with a demonstrated commitment to, expertise in, and experience with the Latinx community are particularly encouraged to apply.

    Preferred Qualifications:
    • California licensure in a mental health field (Psychologist, LMFT, LCSW);
    • Two (2) or more years post-licensure experience;
    • Outgoing personality with good initiative;
    • Experience providing case management services, including with those who are experiencing issues with their mental and/or physical health;
    • Experience working in a healthcare setting;
    • Experience doing mental health triage and managing crisis situations (e.g., suicidality, homicidality, psychosis, serious substance use issues, etc.);
    • Experience providing, and a commitment to, culturally relevant healthcare with a diverse clientele;
    • Interest/Experience in providing supervision to graduate students/trainees, particularly in the area of case management; and Bilingual fluency in both English and Spanish.

    Department and University: Cal Poly Humboldt is one of the smaller campuses of the 23-campus California State University system, with about 6,000 students currently. Founded in 1913, Humboldt is a residential and rural campus located in Arcata, California. Humboldt is known for its open and friendly campus environment and has a national reputation for academic excellence, especially in the sciences. Counseling and Psychological Services (CAPS), one of the three divisions of SHWS, is housed on the 2nd floor of the Health & Counseling building on campus. The facility includes 13 clinician offices, a reception area and waiting room, a group room, a professional library, a conference room, and a staff kitchen. CAPS consists of eleven professional therapists, and several postgraduate residents and practicum trainees, working as a team. Peer consultation is emphasized and constantly utilized in a supportive and collegial atmosphere. The staff is especially interested in clinicians who will support this type of work environment. Most of our professional staff members are involved in supervising trainees. Professionals at CAPS represent a range of theoretical orientations.

    Region Description: Cal Poly Humboldt is located in the northwestern part of the state along the pacific coast, situated among redwood trees in an area that offers unmatched scenic beauty, moderate climate, and many opportunities for outdoor activities. The community of Arcata is largely a college town with a weekly farmer’s market, many restaurants and bookstores and independent shops. Arcata has a population of about 18,000, while Humboldt County has a population of about 136,000 and offers an excellent range of business, services, and cultural activities.

    Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu .

    Background Check: Cal Poly Humboldt conducts Live Scan criminal history background checks for all new hires, including current counselors applying for vacant counselor positions. Live Scan fingerprinting costs will be borne by the University. Confidential background check results are reported to Human Resources & Academic Personnel Services.

    Position Type: Faculty Unit Counselor (Temporary Faculty Job Code 3071 ). This is a non-tenure track faculty position in the temporary classification. While it resides in the temporary classification, our expectation is that this is an ongoing position pending satisfactory job performance.

    First Review Date: Application review will begin on May 11th, 2025. This position has an anticipated start of Fall 2025 and will remain open until filled. Early response is encouraged. For any questions about the position, candidates are welcome to utilize fax (707-826-5735), e-mail (caps@humboldt.edu), or post.

    Rank & Salary: Appointment will be made at the Student Services Professional-Academic Related 1 (SSP-AR I) level and will be an academic year (9 month) position. The expected salary range is $6,221 to $7,216 depending on the experience level and qualifications of the successful candidate. Though work extends over only 9 months, the salary is paid over 12 months. For more information on how Academic Year faculty are paid, see the Explanation of the Distribution of Pay .

    The current California State University Salary Structure is available at: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule.aspx#-Keyword=3071-Class=0-Date=1-PLYear=2025-PLNumber=2502-Recs=15

    Application Materials:
    • Letter of application describing skills and experience, reasons for interest, and the unique qualities you would bring to Cal Poly Humboldt (please specify job number #547495);
    • A detailed resume/curriculum vitae;
    • Graduate transcripts (unofficial copies are sufficient for initial review);
    • Names and contact information for Three (3) professional references.

    See http://counseling.humboldt.edu/welcome-counseling to learn more about CAPS.

    The University: Cal Poly Humboldt is committed to eliminating opportunity gaps for marginalized student groups by adopting dynamic, student-centered practices and policies. We value serving students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations.

    The ideal candidates will demonstrate a shared commitment to the academic and professional success of our diverse student body. We will prioritize applicants who demonstrate knowledge of and commitment to diversity and its value in professional and educational communities. The successful candidate will be an equity-minded educator who is committed to collaborating with faculty, classified staff, administration, and students on closing opportunity gaps.

    Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). The Cal Poly Humboldt campus in Northern California is in close proximity to several thriving Native American tribes and communities. Humboldt currently has the largest percentage of Native American students in the CSU system and has over 30 Native American faculty and staff, many from local area California Indian tribes. Cal Poly Humboldt is home to a number of leading Native American programs including the Indian Tribal Education and Personnel Program (ITEPP) and the Indian Natural Resource, Science and Engineering Program (INRSEP). There are also many opportunities at Humboldt to conduct research, teaching and community work on Native American history and cultures, with resources in Special Collections at the Cal Poly Humboldt library. The Humboldt Room in the Library has fantastic resources for tribally focused archive materials from the region. Humboldt strives to build a supportive and inclusive Native community and engages with Native communities through initiatives and opportunities like the annual California Indian Big Time, Indigenous People's Week, and a chance to network with other faculty and staff as part of the Cal Poly Humboldt Council of American Indian Faculty and Staff. For more information, please visit: http://www.humboldt.edu/nativeprograms/

    It is the responsibility of the applicant to provide complete and accurate employment information. Evidence of required degree(s), certification(s), or license(s) will be required prior to the appointment date. A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily as a condition of employment with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. All CSU employees are obligated to respond to and report incidents of sexual harassment and sexual violence. The successful candidate for this position will be mandated to receive relevant training on an annual basis. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Working in the state of California is a condition of employment for this position. Pursuant to the California State University (CSU) Out-of-State Employment Policy (effective January 1, 2022), hiring employees to perform CSU-related work outside of the state of California is prohibited. The employee must be able to accept on-campus instruction, as assigned, and come to campus when needed. The CSU also prohibits hiring and retaining employees working permanently from a business location outside of the United States.

    Maintaining eligibility to work in the United States is a condition of employment. Cal Poly Humboldt does not sponsor H-1B visas for staff, management, or temporary faculty positions and we are not an E-Verify employer. See the policy and other resources located here: https://hraps.humboldt.edu/faculty-immigration-resources . Please contact aps@humboldt.edu if you have questions.

    New employees hired by the CSU for the first time who first become CalPERS members on or after July 1, 2017 are subject to a 10 year vesting period for retiree health and dental benefits.

    Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. If accommodations need to be made during the recruitment and interview process, please contact Human Resources at (707) 826-3626 or hr@humboldt.edu

    Advertised: Apr 11 2025 Pacific Daylight Time
    Applications close: Aug 01 2025 Pacific Daylight Time
  • ABOUT THE COMPANY

    • Cal State University (CSU) Humboldt

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