Outreach and Recruitment Counselor (Student Services Professional II)

Job Title

Outreach and Recruitment Counselor

Classification

Student Services Professional II

AutoReqId

547422

Department

University Outreach

Division

Vice President, Student Affairs Office

Salary Range

Classification Range $5,083 - $7,228 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,083 - $5,619 per month)

Appointment Type

Temporary

Time Base

Full Time

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2026, with a possibility of renewal on an annual basis if funds and/or program needs exist.

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

University Outreach serves prospective and incoming students, and any other interested parties in the information seeking and application process, as it relates to the California State University system and Cal State Fullerton specifically. Our office provides campus tours, informational workshops, new and transfer student orientations and general information. We seek an exceptional individual to join our team as the Outreach and Recruitment Counselor (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the direction of the Director of Outreach and Recruitment, and under the lead of the Associate Director, the Outreach and Recruitment Counselor collaborates within Student Affairs to implement programs designed to recruit, retain, and graduate a diverse student body. Provides pre-admission advisement to prospective students, parents, school counselors, and community agencies both internal and external to the university. Assists with the application process, academic major selection and preparation, and pre-enrollment procedures. Represents the campus at recruitment programs such as school site visits, college fairs, parent meetings, community forums, and other outreach events to achieve the enrollment management goals of the university. Coordinates various events, one-on-one appointments, and phone and e-mail communications to advise prospective students to support outreach and recruitment efforts. Responsible for various aspects of large-scale event planning such as Welcome to CSUF Day, CSU Super Sunday, Leadership Conferences, and other events. Other related duties as assigned.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Master's degree from an accredited college or university. Excellent written communication skills in a customer service environment. Knowledge of issues pertaining to K-12 and community college outreach. Familiarity with CSU admissions requirements and with advising students in a public education setting. Ability to interact with a diverse student population, faculty, staff, and the public. Experience using computer software programs for organizing, workshop development, correspondence, and student tracking databases.

License/Certifications

A valid California driver’s license. Requires use of a reliable source of transportation.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Advertised: Apr 17 2025 Pacific Daylight Time
Applications close: May 01 2025 Pacific Daylight Time

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• Cal State University (CSU) Fullerton

• 657-278-2200

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