Business Services Representative*

The Job

The Workforce Development Department is recruiting for a Business Services Representative* for the Business Services Unit. Business Services Representatives work directly with the Workforce Innovation and Opportunity (WIOA) program providing employer outreach and job development services.

Business Services Representatives* market WIOA services to employers, such as job training, job posting and advertising, and candidate prescreening and referral, to assist in meeting hiring demands. Business Services Representatives promote services by visiting businesses, attending business events and Chamber of Commerce functions, and through presentations at business gatherings, to increase participation in the program and identify job opportunities.

*Official Title: Workforce Development Specialist . For a more detailed description, refer to the Workforce Development Specialist job description.

ABOUT THE DEPARTMENT

The San Bernardino County Workforce Development Department (WDD) administers programs under the guidance of the Workforce Development Board and funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The Department operates three (3) America’s Job Centers of California (AJCCs) which are strategically located in the East Valley, West Valley and High Desert Regions of the County to serve our communities. Through its programs and services, WDD implements comprehensive strategies to support the County's Vison by creating a vibrant economy with a skilled workforce while meeting the needs of local businesses and creating opportunities for workers to prepare for and enter into well paid careers. For more information, visit https://workforce.sbcounty.gov/

HEALTH BENEFITS

PAID TIME OFF

RETIREMENT PERKS

• Medical & Dental: Family Coverage
• Vision: Employee Coverage
• Premium subsidies to offset health costs
• Flexible Spending Account: Pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect Attendance Leave
• Flexible work schedules (in some departments)

• Generous pension
• Retirement reciprocity may be available!
• 457(b) Deferred Compensation
• Retirement Medical Trust (RMT)

DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability

Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement

Review the job-specific Benefit Summary by following this link .

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam prior to appointment.

Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.

Work Schedule: Evening and weekend work may be required on occasion.

Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

Candidate must meet BOTH the Education and Experience option.
EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college/university in business/public administration, education, human/behavioral/social science, or other relevant field.

Note: A list of coursework must be submitted with the application if a degree (as listed above) has not been conferred.

--AND--
EXPERIENCE OPTION 1: One (1) year of full-time equivalent experience with the primary duty in outside sales of making (in-person) business contacts to provide business-related services.

Note: Telephone and internet sales are not considered qualifying.
EXPERIENCE OPTION 2: One (1) year full-time equivalent experience in a government or non-profit agency, with primary responsibility for outreach to businesses for the purposes of fulfilling workforce needs, e.g., recruitment, training, layoff aversion, or staff reemployment requirements.

Note: Career advisory experience is not considered qualifying.

Desired Qualifications

The ideal candidate will possess a Bachelor's degree along with experience in outside sales, selling and providing a product or service tailored to meet an individual need. Interacting with business executives, owners, managers, and others in upper-level positions is highly desirable, as are time management and public speaking skills.

Bilingual applicants fluent in both Spanish and English are encouraged to apply.

Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration. This recruitment is open on a Continuous basis and may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

Closing Date/Time: Continuous

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• San Bernardino County

• 9093878304

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