Library IT Analyst, Senior Technical

Position Description

At Tacoma Public Library (TPL), our mission is to empower our community by bringing people together to discover, connect, create, learn and thrive. Want to make an impact? We’re looking for an IT Analyst Senior Technical who will play a meaningful technical lead role on the library’s IT team in collaboration with the City of Tacoma in managing and configuring networks, servers, and systems. This position reports to the Library IT Manager.

This role typically works a regular Monday-Friday schedule with limited on-call rotation and occasional weekend/evening work for performing maintenance during off-peak hours. The position may be hybrid, and the on-site location is at our Main location at 1102 Tacoma Ave. S, Tacoma WA.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all Tacoma Public Library employees. All employees are expected to model and apply our equity and social justice shared values, behaviors, and practices.

As part of the team, your support of the library’s systems and public network will empower a library engaged in community-driven services to deliver an innovative and exciting future to residents of the beautiful Pacific Northwest. TPL serves over 200,000 residents in Tacoma, through eight branches and online and outreach services.

A day in the life for this position:

• You serve as the library’s lead system administrator for a variety of Windows and Linux (Red Hat and Ubuntu) application servers
• You assist the team and work with vendors on the implementation, deployment, migrations, and maintenance of library server applications
• You work in collaboration with your colleagues and the City of Tacoma’s IT Department on the management of the library’s DNS (internal and external), firewalls, public network routing, and filtering services
• You lead the design and management of the library’s public computing endpoint systems including imaging, updating, and security
• You lead and provide direction to contractors, vendors, and junior team members on projects and tasks
• You coordinate technical aspects of projects and report back results and progress with established timeframes
• You prepare and manage project plans for maintaining, upgrading, and implementing existing and new systems
• You assist the team with authoring and maintaining technical documentation and best practices concerning the library’s network, servers, and applications

Qualifications

Equivalent combination of :

• Bachelor ’ s degree in computer science or related field AND
  

• Five or more years directly related information technology work experience
  

• Project management experience is preferred
  

Desired Qualifications:

• Certifications in Security+, Network+, Server+, Linux+, Red Hat Certified System Administrator (RHCSA), Information Technology Infrastructure Library (ITIL) Foundations
  

• Experience with vSphere
  

• Experience with Red Hat Enterprise Linux
  

• Library IT experience
  

• Team lead or supervisory experie nce
  

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
Requires a valid Washington State Driver's License at time of appointment with maintenance thereafter.

Knowledge & Skills

• Expert skill in Linux and Windows server administration
  

• Expert knowledge in upgrading application servers, database systems
  

• Expert skill in Windows endpoint updating and administration
  

• Expert knowledge in server administration, protocols, ports, SSL cert ificate management
  

• Expert skill in CLI administration
  

• Advanced skill in leading complex technical projects
  

• Advanced sk ill in providing guidance and distributing tasks to team members
  

• Advanced skill in creating and maintaining technical documentation
  

• Skill in leading projects , distributing and reviewing work do ne by others
  

• Skill in P owerShell scripting
  

• Knowledge in maintaining and configuring SonicWall NSa firewalls
  

• Knowledge and experience with Cisco Umbrella DNS filtering
  

• Knowledge of endpoint management fo r Windows, MacOS, iOS, and ChromeOS devices
  

Selection Process & Supplemental Information

Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.

This position is covered by a Labor Agreement between the Tacoma Public Library and Local 117. Individuals given a conditional offer of employment must also pass a background check. New employees must successfully complete a six-month probationary period prior to obtaining permanent status in this classification.

Tacoma Public Library Stands Against Racism and White Supremacy
Tacoma Public Library is opposed to white supremacy in all of its forms and is committed to fostering an organization that is actively anti-racist. We believe that Black Lives Matter. We are grieving with our black community and all communities of color who continue to be harmed by institutionalized racism. We are committed to being a trusted community resource available to all and will provide resources and public programs that seek to reflect the values of anti-racism and elevate the voices of Black, Indigenous, and People of Color (BIPOC).

Tacoma Public Library
Tacoma Public Library (TPL) has been an essential provider of free books, information, ideas, and education for more than 125 years. TPL's neighborhood libraries originated with Andrew Carnegie's visionary philanthropy at the turn of the 20th century and are being transformed into true centers of educational innovation and service--and vital community hubs--that continue to provide far more than free books and materials.

Learn more about the Tacoma Public Library and the services we provide at www.tacomalibrary.org and connect with us on Facebook , Instagram , Twitter , and LinkedIn to stay up to date on exciting things happening at the library, and to be notified of other career opportunities with us.

Communication from the City of Tacoma
NOTE : For questions regarding this specific recruitment contact Kat Flores, HR Analyst.
We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NeoGov application process, or questions regarding this job announcement, please contact the Human Resources office at 253-591-5400 by 4:00pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00am and 5:00pm Pacific Time.)

Insurance Plans: You may participate in one of several group health insurance programs. Employees and their dependents are covered by a medical-surgical-hospital plan, vision plan, dental plan, and employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance and Deferred Compensation options are also available.
Employees are covered by the State Industrial Insurance Act.

Paid leave: Library Employees are entitled to receive paid holidays, and Personal Time Off (PTO).

Retirement: All employees of the Library except part-time Pages, temporary employees, and certain project employees, are included in the City of Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacorna.org or by calling (253) 502-8200. All members of the Tacoma Employees' Retirement System are also covered by Social Security.

The Tacoma Public Library is not a department of the City of Tacoma and the Library's employees are not employees of the City. The Library is a separate entity with its own governing body. The Library's governing body is the Tacoma Public Library Board of Trustees.

Employees of the City of Tacoma who accept employment with the Tacoma Public Library will lose their City of Tacoma employee seniority. They will also find that their leave accruals, and some of the benefits enjoyed as employees of the City of Tacoma do not carry over when they are hired for a position with the Tacoma Public Library.

Closing Date/Time: 6/30/2025 5:00 PM Pacific

• 

• City of Tacoma

• 253-591-5400

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