Benefit Program Technician - Child Care Subsidy Jefferson City

Job Location: This position will be located at 205 Jefferson St., Jefferson City, MO 65101.

Why you’ll love this position:

The Child Care Subsidy Program increases children's access to early learning by assisting eligible parents/guardians with payments for child care in Missouri. The purpose of this program is to not only ensure children have access to early childhood programs, but also to help families with the cost of child care so they are able to focus on finding and holding steady jobs and/or are able to attend school and training programs.

• Provide customer service through incoming calls and emails from child care providers and workers concerning payment issues and electronic time and attendance problems.
• Review and process Payment Resolution Requests submitted by child care providers concerning payment discrepancies and determine if the provider has been paid appropriately.
• Rev iew and process overpayment claims if it is determined a provider has been overpaid.
• Review and complete supplemental payments that cannot be paid through system invoicing.
• Review error reports, determine eligibility, and process payments accordingly.
• Process stop payments check replacements for child care providers.
• Review protective service child care authorizations for quality control.
• Review bankruptcy notices for active providers.
• Monitor child care provider closure notices to ensure payment is not made after closure date.
• Assist in filing and archiving of child care provider payment records.
• Assist in monitoring generic child care payments email account.
• Assist with Administrative Assistant duties, as necessary.
• Maintain familiarity with DESE child care provider payment policies and procedures.
• Perform other duties as assigned.
• Demonstrate regular, reliable, and engaged attendance.

Minimum Qualifications:

• Graduation from high school or High School Equivalency.
• One year of relevant work experience.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

If you have questions about this position please contact: hr@dese.mo.gov

Equal Opportunity and Affirmative Action Employer: Missouri Department of Elementary and Secondary Education is an Equal Opportunity Employer. If you have special needs addressed by the Americans with Disabilities Act (ADA), please contact Human Resources at (573) 751-9619, through Missouri Relay System at (800) 735-2966, or via email at hr@dese.mo.gov .

Notice of Non-Discrimination: The Department of Elementary and Secondary Education does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, veteran status, mental or physical disability, or any other basis prohibited by statute in its programs and activities. Inquiries related to department programs and to the location of services, activities, and facilities that are accessible by persons with disabilities may be directed to the Jefferson State Office Building, Director of Civil Rights Compliance and MOA Coordinator (Title VI/Title VII/Title IX/504/ADA/ADAAA/Age Act/GINA/USDA Title VI), 7 th Floor, 205 Jefferson Street, P.O. Box 480, Jefferson City, MO 65102-0480; telephone number 573-522-1775 or TTY 800-735-2966; fax number 573-522-4883; email civilrights@dese.mo.gov.



To Our Applicants with Disabilities: For assistance with any phase of the Department process, please notify the Director of Human Resources at (573) 751-9619. Reasonable attempts will be made to accommodate special needs. TTY/TDD Relay Missouri service (800) 735-2966.

Notice to Applicants: The Missouri Department of Elementary and Secondary Education is unable to sponsor applicants in their application for work visas through INS. If you have questions, please contact Human Resources.

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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• State of Missouri

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