What You'll Be Doing

Wake County Human Services Child Welfare Division has three federally mandated goals. The first goal is safety - children will be protected from harm from child abuse and neglect. The second goal is permanence - children entering foster care will be reunited with family or placed in a new permanent home as quickly as possible. The third goal is well-being - the educational, health, and overall well-being of children in foster care or receiving CPS In-Home Services will be enhanced. Federal, state, and local policy dictate that Child Welfare seeks to accomplish these three goals by supporting and strengthening families.

We are currently seeking a Child Protective Services Supervisor to join our team of dedicated professionals that protect children and enhance their well-being by supporting and strengthening families.

Essential Functions:

• Assists with the task of assigning abuse, neglect, and dependency reports to Child Protective Services (CPS) Social Workers daily by reading the reports and consulting with the manager when necessary
• Ensures that CPS Social Workers are assigning the appropriate risk level based on the care parents/caretakers provide for their children when a new report is initiated and throughout the life of a case
• Conducts weekly (or as needed) meetings with CPS assessors and semimonthly meetings with in-home workers to staff cases for guidance and case decisions
• Directs CPS Social Workers through staffing and supervision (includes coaching) sessions
• Ensures that required documentation is signed appropriately and timely and uploaded into OnBase
• Ensures that social workers are knowledgeable regarding current and revised policies, protocols, statues, etc
• Enhances growth by participating in mandatory and required training throughout the year for the county and state
• Enhances growth by training and orienting CPS Social Workers who are new to the county and/or new to CPS
• Interviews and selects qualified CPS workers who assesses safety of children under the age of 18 years, who have been reported as victims of alleged abuse, neglect, and/or dependency
• Ensures that social workers are meeting annual training requirements for the county and state
• Advises CPS Social workers at all case closures
• Directs CPS Social Workers to submit daily activity on their day sheets that will be certified and corrected when necessary
• Ensures that time sheets are approved and submitted semimonthly
• Communicates with upper management regarding high profile cases (cases in the news), fatalities, disciplinarian actions, during supervision sessions or when necessary
• Contributes to the planning regarding initiatives, new protocols, revisions of current protocols, hiring of new managers, training for staff, resources for clients, and other needs as they are identified
• Ensures productivity by monitoring and reporting information regarding timely initiations and cases that are closed 45 days from the date that a report was accepted and 180 days from the time a case was opened for in-home services
• Ensures implementation of new policies and changes on the county and state levels
• Ensures productivity by keeping track of staff participation in training sessions
  

Position(s) may perform other duties in addition to the above as assigned by management.

About Our Team

The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

The Basics (Required Education and Experience)

• Masters degree in Social Work (MSW)
• Three years experience in counseling or social work
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• A Master's degree in Social Work or equivalent education and experience combination is accepted
• At least three (3) years of experience supervising in Child Welfare and/or five (5) or more years in Child Protective Services (Intake, Assessments, In-Home and/or After-Hours)
• Three years’ experience supervising staff, have experience doing home visits with the following communities: mental health, juvenile justice, and probation
• Electronic case management system experience

How Will We Know You're 'The One'?

• Build collaborative relationships with the community, peers, colleagues, and management teams
• Exceptional conflict resolution skills with the ability to remain professional and diplomatic in stressful situations
• Help and motivate staff to engage with non-voluntary clients

About This Position

Location: HSC Weatherbridge Cary, NC 27513

Employment Type: Regular

Work Schedule: Mon-Fri 8:30 am - 5:15 pm

Hiring Range: 67,727 - 91,434 Commensurate with Experience

Market Range: 67,727.00 - 115,141.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 7/21/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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