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Job Description
ABOUT THE POSITION
The Clark County Water Reclamation District is seeking qualified candidates to apply for the Systems Technician I/II position.
This recruitment will be used to fill various vacancies in SCADA & Telemetry (OT) and ITS Service Facilitation (IT).
The positions will be primarily responsible for:
SCADA & Telemetry (Operational Technology):- Designing, configuring, testing, documenting, and maintaining local area and operational technology (OT) networks, including SCADA communication paths, ensuring high availability, integrity, and security of network services.
- Installing, maintaining, and troubleshooting OT systems and SCADA-adjacent computing environments, including servers, HMIs, field devices, workstations, terminals, and communication interfaces across LAN/WAN/serial mediums.
- Assisting in securing Operational Technology assets by applying cybersecurity best practices and configurations to Windows-based systems, embedded devices, and network infrastructure; supporting incident response, patching, and user access reviews.
- Providing daily hands-on support to end users including SCADA Analysts, Controls Technicians, Operators, Mechanics, and Engineers—ensuring timely resolution of technical issues across all OT platforms.
- Participating in system upgrades and lifecycle projects, including documentation, vendor coordination, deployment scheduling, and user acceptance testing for both hardware and software solutions in production and test environments.
- Maintaining detailed technical documentation including system topology, configuration baselines, installation guides, knowledgebase articles, and network/security diagrams.
- Providing frontline technical support to staff across the organization, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person assistance across diverse environments including offices, workshops, and vehicles.
- Supporting onboarding and offboarding processes by provisioning and deactivating user accounts, assigning and recovering equipment, and managing access across systems such as Active Directory, Microsoft 365, Adobe, BlueBeam, and Autodesk.
- Maintaining accurate IT asset records in ServiceNow, overseeing the full device lifecycle — from procurement and deployment to reassignment, support, and retirement — ensuring asset data remains current and auditable.
- Documenting and managing all incidents and service requests in ServiceNow, ensuring accurate, complete, and timely updates throughout the resolution process; Contributing to operational efficiency by maintaining internal Knowledge Base articles and support documentation.
- Promoting endpoint security and compliance by applying organizational standards, assisting with Microsoft Defender for Endpoint, and collaborating with cybersecurity teams to remediate identified vulnerabilities.
- Utilizing strong critical thinking skills to analyze technical problems, reconciling conflicting information, and developing effective, well-reasoned solutions in fast-paced support scenarios.
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Systems Technician II: $31.11 - $48.25 Hourly
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This recruitment will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.
Human Resources reserves the right to call only the most qualified applicants to the selection process.
MINIMUM REQUIREMENTS
Education and Experience:
Systems Technician I - Equivalent to two (2) years of college level course work in computer science, information systems or a field related to the work AND two (2) years of full-time experience in installing and troubleshooting personal computer hardware and software.
Systems Technician II - In addition to the above, one (1) year of full-time experience in installing and troubleshooting personal computer and network hardware and software. Possession of a four-year degree in an appropriate field is desirable.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.
Licensing and Certification: Specified positions may require possession of a valid Nevada Class C Driver's License at time of appointment.
Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.
EXAMPLES OF DUTIES
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PHYSICAL DEMANDS
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Water Reclamation District Comprehensive Benefits
Come make a difference and join the Water Reclamation District family where we offer a comprehensive benefits package that includes*:
- Work/Life balance with Flexible Schedules, including 4/10 options
- More money in your pocket:
- 100% Employer Paid Defined Benefit Retirement - NVPERS
- No Social Security deduction
- No State Income Tax
- Paycheck Estimator (This link will redirect you to a third-party calculator. This tool provides estimates only, and we do not guarantee accuracy).
- 100% Employer Paid Defined Benefit Retirement - NVPERS
- Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid PPO/HMO)
- Medical - Employer pays Tier 1 90% of premium - Tier 2, 80%
- Pharmacy benefits (30-day retail or 90-day mail order fills)
- 24/7 Telephone advice nurse - no employee/dependent cost per year
- Flexible Appointment Scheduling
- Virtual Visits: Teledoc
- In-home visits: Doctor and Dispatch Health
- Virtual Visits: Teledoc
- Retiree insurance - eligible after 5 years of service, includes Dental and Vision
- CCSF - Wellness Benefit of $200 per enrolled employee/dependent per year
- Employee Assistance Program (EAP)
- Medical - Employer pays Tier 1 90% of premium - Tier 2, 80%
- Employer Paid Benefits:
- Basic Life Insurance and Long-Term Disability
- Generous Leave Accruals that include:
- 12 paid holidays
- Birthday holiday
- Paid vacation leave
- Paid sick leave
- 12 paid holidays
- Other leave options:
- Catastrophic leave
- Family Medical Leave Act (FMLA)
- Parental leave - up to 90 days
- Catastrophic leave
- Basic Life Insurance and Long-Term Disability
- Wide variety of voluntary benefits that include:
- Allstate Identity Protection
- ARAG Legal Insurance
- EMPOWER - 457b Deferred Compensation Plan - Pretax and ROTH options
- Forthright Partners - Financial Advice for Employee & Family
- Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short Term Disability Insurance
- Nationwide Pet Insurance
- PerkSpot - CCWRD Discount Program with Thousands of Discounts Per Week
- TASC - Flexible Spending Account - Medical and Dependent Day Care - Pretax - Debit Card Available
- Sunlife Financial - Additional Life Insurance for Employee, Spouse, and/or Children; AD&D for Employee or Employee & Family
- TransAmerica - Universal Life Insurance with Long Term Care - Coverage Includes a Living Benefit Rider
- Allstate Identity Protection
*Benefits vary and are subject to change.
Closing Date/Time: 7/29/2025 5:01 PM Pacific -
ABOUT THE COMPANY
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Clark County Water Reclamation District
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The Organization
The District is the largest wastewater agency in the State of Nevada, serving more than 260,000 business and residential accounts. The majority of our residential and commercial customers are within the Las Vegas Valley, which includes the world famous resort corridor known as the "Las Vegas Strip." We also serve the communities of Blue Diamond, Indian Springs, Laughlin, Moapa Valley, and Searchlight. We have two water resource centers; Flamingo Water Resource Center, and Laughlin Water Resource Center. All other facilities are treatment facilities.
The District's collection (network of pipes and pumps) system totals more than 2,100 miles of pipeline and 23 pumping stations to deliver the wastewater from the homes and businesses to one of the six treatment facilities. An especially important aspect of our operation is the treatment facility serving the Las Vegas Valley. The largest of our facilities, (and in Nevada) the Flamingo Water Resource Center, ensures the wastewater meets high treatment levels allowing the reclaimed water to be discharged to the Las Vegas Wash and back into Lake Mead. Lake Mead is the drinking water source for more than 95% of the population and businesses in Clark County. The stringent treatment standards are set to protect the community's drinking water supply as well as the recreational uses of Lake Mead and the downstream communities along the Colorado River.
District Formation
Created by judicial decree in 1954, the District operates as a general improvement district under Nevada Revised Statutes. Originally titled the Clark County Sanitation District, wastewater treatment operations began in 1956. Through a series of legislative actions, our service boundaries were set to include all unincorporated areas of Clark County. The purpose of the District is to ensure the collection, treatment and reclamation of wastewater so it can safely be returned it to the environment. We have been granted the authority to levy taxes, sell bonds, create assessment districts, and the right of eminent domain. The District's bond covenants provide that rates and charges be sufficient to cover operation and maintenance costs and general expenses, including principal and interest payments on outstanding bonds. In January 2003, we changed our name to the Clark County Water Reclamation District to better reflect our mission and purpose.
Governance
The Clark County Water Reclamation District is governed by the Clark County Commissioners, a seven member board, who by statute serve as the ex-officio Board of Trustees (the Board), for the District. The Board establishes policy, approve budgets and conduct public hearings to establish the rates and fees charged by us. We bill our rate payers, collect revenue and administer operation and capital funds. While given the statutory authorization to assess ad valorem taxes, the District has not done so, relying upon fees and charges to fund the operations, maintenance and capital programs. We have the authority to levy taxes, sell bonds, create assessment districts, and the right of eminent domain.
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