Contract Management Division Manager (Civil Rights Manager)

Full-time position with the Civil Rights and Equal Opportunity Department, Contract Management Division, located at 414 E 12th St.
Salary Range: $6,489-$9,734/month
Normal Work Days/Hours: Monday-Friday 8:00a.m.-5:00p.m.
Application Deadline Date: August 1, 2025


Responsibilities

• Establishes and manages the Contract Management Division within CREO.
• Oversees contract administration, compliance, workflow, and service delivery.
• Directs and manages a team responsible for contract intake, processing oversight, compliance adherence, and close-out monitoring.
• Analyzes and assess program data to identify challenges and develop effective solutions to address identified concerns.
• Develops and facilitates training and orientation programs for department and City staff to enhance knowledge, skills, and operational effectiveness
• Prepares monthly, quarterly, and annual reports regarding KPI performance metrics
• Supervises project management compliance within Trimble and B2Gnow databases.
• Develops and implements vigorous contract oversight protocols to enhance efficiency and mitigate risks associated with contract processing delays and departmental complaints.
• Improves workflow, response time, and service delivery in alignment with the City's broader process efficiency objectives.
• Oversees goals, CUPs, contract closeouts, requests for modifications (RFMs), and good faith efforts administration.
• Provides developmental training for direct reports to ensure continuous improvement and professional growth.
• Develops a strategic plan for CMD, identifying areas for improvement in task processing and operational effectiveness.
• Collaborates with internal departments and external sectors to streamline contract processes while ensuring efficiency, accuracy, and compliance with the City's Code of Ordinances.
• Performs related duties as required

Qualifications

REQUIRES an accredited Bachelor's degree and 3 years of professional experience in the application of contract or code review and compliance; government programs analysis; human relations; civil rights; personnel administration, investigations or grievances; or equal employment claims and investigations which includes supervision or training of staff and stakeholders. (A Juris Doctorate may substitute for one year of experience.)


Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

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