Administrative Clerk II

ABOUT THE POSITION



Performs variety of entry level administrative and routine analytical duties in support of various administrative operations and activities within an assigned department.

This position may be utilized in different departments throughout the City. The current vacancy is in the Revenue Division of the Finance Department.

An Eligible List of qualified applicants will be established from this recruitment. The current need is for one full-time position; however, the Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year, unless the List expires sooner.

EXAMPLES OF ESSENTIAL FUNCTIONS

The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification.

• Performs various administrative and routine analytical support duties in support of assigned City department.
• Receives high volume of calls from the public and in person customer service.
• Serves as liaison between assigned office and other City staff, the general public, and outside agencies.
• Acts as a liaison and provide information and assistance as appropriate.
• Composes correspondence and prepares responses to requests for information.
• Utilizes various computer applications and software packages;
• Enters data and maintains and generates reports from a database or network system.
• Creates documents using word processing software.
• Participates in coordinating assigned activities with other divisions, outside agencies, and the general public.
• Processes mail including receiving, sorting, date-stamping, logging and distributing incoming and outgoing correspondence and packages.
• Cashiering and payment processing.
• Prepares utility billing, work orders for service disconnects and reconnects.
• Updated and process Business Registration/Licensing applications.
• Maintains Paramedic Subscription Program.
• Perform other related duties as assigned.

QUALIFICATIONS

Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows:

Ability to speak Spanish is highly desirable.

Education: High school graduate or equivalent supplemented by specialized clerical courses.

Experience: Two (2) years of experience in the area of general clerical support. Experience performing general clerical support duties for a municipal agency is highly desirable. 10-key experience is highly desirable.

Knowledge of: Office practices and procedures including proper phone etiquette; file maintenance and record keeping systems; proper operation of office equipment, including a personal computer using Windows based software for word processing, spreadsheets, and databases; basic math; appropriate business writing; correct English grammar, spelling; and effective public relations skills.

Ability to: Work with the public and route requests and complaints to Code Enforcement Division staff; understand and carry out written and verbal instructions; operate standard office equipment, including a personal computer using Windows based software; ability to learn and understand pertinent procedures and functions quickly as related to division and/or department operations; furnish accurate information to others; perform under minimal supervision using appropriate judgment; work effectively under pressure in a busy office environment with frequent interruptions; accept responsibility and accountability for the performance of duties; maintain effective and cooperative working relationships with those encountered in the performance of duties, including the general public and communicate clearly and effectively, both verbally and in writing.

Administrative Clerk II requires ability to keyboard at the desired rate of net 45 words per minute (wpm).**

**An applicant must attacha current and verifiable typing certification (dated within the past twenty-four (24) months. The required documentation must be uploaded and submitted with the on-line employment application. Applications received without the required documentation will be considered incomplete and removed from consideration.

An acceptable typing certificate may be obtained from a local college, adult school, or employment agency. Typing certificates obtained over the Internet WILL NOT be accepted . For more information on obtaining a typing certificate please click HERE .

License: A California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions is desirable.

ADDITIONAL INFORMATION

Physical Tasks and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time and include reaching above and below shoulder level, bending, and twisting at the waist to perform desk work and operate general office equipment including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer and mouse requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. The ability to communicate effectively is required. An incumbent must be able to safely lift and carry books, files, and reports weighing up to 25 pounds.

Testing & Selection Process: All completed applications and supplemental information will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the applicant's preparation for the position. All information supplied by applicants is subject to verification. Those applicants who most closely meet the desired qualifications will be invited to participate in the examination process, which will consist of an appraisal examination weighted 100%.

The appraisal examination may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position.

Candidate(s) who complete selection testing with acceptable results will qualify for name placement on an Eligible List for employment consideration by a Department hiring authority. Prior to an employment offer, a background review is conducted, including verification of employment history, reference checks, and fingerprinting with the State Department of Justice. A job-related pre-placement medical exam will be conducted upon issuance of a conditional offer of employment.

To view the benefit summary for this positionplease click HERE.

The City of Downey is proudly committed to continuously improving the quality of life for the Downey community by providing excellent service in a professional, ethical, and responsible manner.Our values includeIntegrity, Commitment, Respect, Teamwork, Engagement, Passion, and Excellence.

Closing Date/Time: 8/1/2025 5:30 PM Pacific

• 

• City of Downey

• 562-904-7292

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