Transit Safety Security and Training Technician

Job Summary

DEFINITION

Performs a variety of technical and administrative support duties in support of transit safety, security, and training programs.

SUPERVISION

Receives general supervision from the Transit Safety and Training Manager and/or designee.

Representative Duties

Researches, retrieves, reviews, produces, and stores surveillance footage using specialized software and video storage. Produces digital copies of footage for internal, law enforcement, and public requests. Works with external vendors to resolves issues related to the surveillance software and maintenance.

Assistswith the investigation of occurrence and incident reports by retrieving footage, photos, documents, and other relevant evidence; forwards unsafe behavior observations to management.
Reviews, processes, and distributes occurrence and security incident reports.

Maintains logs and records of occurrences in a database.

Respondsto internal and external requests for information from City departments and the public pertaining to reports, video footage, medical records, etc.

Coordinates and provides responses to public record requests.

Testifies in court as a subject matter expert regarding the areas of review, process, and surveillance footage retrieval.

Provides input for the development of safety policy and procedures associated with bus operations and maintenance safety.

Conducts pre-employment orientation sessions with candidates, assists candidates with the pre-employment documentation, coordinates with various City departments during the recruitment and pre-employment process.

Coordinates and schedules division’s interviews; provides clerical assistance to professional staff involved in recruitment and selection activities.

Provides a variety of routine and complex clerical and administrative support duties for the Transit Safety and Training Manager.

Assists with implementation of division’s special projects such as safety awards.

Performs other duties, as assigned.

Requirements

Knowledge of:

Principles and practices of safety and accident prevention in transportation operation services
Records management practices and procedures
Modern office procedures and equipment
Principles of business writing
Common office productivity software applications, including word processing and spreadsheets
Principle and techniques of customer service

Ability to:

Organize and coordinate the processing and distribution of reports
Maintain confidentiality of information
Research and synthesize information obtained through a review of surveillance footage
Work independently with minimal supervision and frequent interruptions.
Learn and use specialized software applications
Acquire and maintain proficiency in the latest surveillance equipment technology
Prepare and maintain accurate records and reports
Communicate effectively, both orally and in writing
Exercise independent judgment and initiative
Provide effective customer service and respond to inquiries from employees and the public in a tactful manner
Establish and maintain effective and cooperative working relationships with City employees and the public

QUALIFICATIONS

Minimum Qualifications:

Education: Graduation from high school or the equivalent.

Experience: Three years of recent, paid work experience performing administrative support duties. Recent experience in a safety or security-related environment is desirable. An Associate’s degree (or 60 semester units at an accredited college or university) may substitute for one year of the required experience.

Licenses and Certificates:

Possession of a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

WORKING CONDITIONS

Work is generally performed indoors in an office environment and requires frequent sitting and use of a computer keyboard and screen. Physical demands may include walking, standing, kneeling, bending, reaching and grasping. May require boarding buses in an outdoor environment to retrieve surveillance footage. May be required to attend court hearings and depositions.

Supplemental Information

HOW TO APPLY: All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note , applications may be rejected if incomplete. Résumés, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted.

NOTE: You must submit a copy of your college diploma/transcript with your application. Applicants who indicated receipt of degree from a foreign institution must provide United States degree and credential equivalency verification along with a copy of your college diploma/transcript. All materials must be received in the Human Resources Department no later than close of business on the application closing date. Failure to do so will result in your application being disqualified. You must upload and attach a scanned copy of your transcripts or diploma to your on-line application.

SELECTION PROCESS : All applicants must submit clear, concise and complete information regarding their qualifications for the position. All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following:

Training & Experience Evaluation - Qualifying
Written Exam
Oral Interview

NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.

BACKGROUND INVESTIGATIONS :
Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.

The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.

Closing Date/Time: 8/21/2025 5:30 PM Pacific

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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• City of Santa Monica

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