Temporary - IT Application Analyst, Development Services

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Duties, Functions and Responsibilities:

• Develops, implements, and configures technological solutions.
  
• Assists in administering, monitoring, and maintaining one or more IT systems. Provides support in response to issues to resolve specific technical problems or make changes to systems.
  
• Prepares and maintains documentation related to the development and maintenance of systems.
  
• Performs bug tracking and quality assurance tasks.
  
• Participates in disaster recovery planning and testing.
  
• Develops and/or delivers training.
  
• Creates and prepares reports.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of database design principles.
  
• Knowledge of IT policies, procedures, and security requirements.
  
• Knowledge of structured query languages.
  
• Knowledge of process models and data flow diagrams.
  
• Skill with computers and computer systems.
  
• Skill in documenting and maintaining application and process or configuration information.
  
• Skill in providing system/application administration.
  
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
  
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
  
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
  
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
  
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
  
• Ability to define, analyze, and find solutions for difficult or complex problems.
  
• Ability to view the big picture.
  
• Ability to quickly become familiar with emerging technologies.
  
• Ability to identify trends as well as isolated events.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.
  

• Experience may substitute for education up to four (4) years.
  

Preferred Qualifications:

• 2+ years software QA or application testing
  
• Test case and test plan authoring
  
• Defect tracking in Azure DevOps or Jira
  
• Basic SQL for data validation
  
• API testing with Postman
  
• Regression and smoke testing during release cycles
  
• Reading business requirements and acceptance criteria
  
• Agile/Scrum experience
  
• WCAG accessibility awareness and cross-browser checks
  
• Clear documentation and communication
  
• Public sector experience a plus
  

Notes to Candidate:

The Development Services Department (DSD) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes.

Position Overview:
DSD is seeking a Part-Time Temporary Application Development Testing Analyst to plan and execute manual tests, validate fixes, and support release cycles across DSD applications.

Work Schedule: 32 per week, Monday-Friday, 8:00 AM-5:00 PM

Pay Range: $32.23 - $40.29

Location: 6310 Wilhelmina Delco Dr., Austin, TX 78752

Employment Application:
The City of Austin Employment Application is an official document; incomplete applications will not be considered. A detailed, complete employment application is required.

• Please be sure to detail on the application all relevant employment to be considered as part of your qualifications.
  
• This detailed application will be evaluated for the qualifications and will be used to establish base pay if you are selected for this position. Be sure to provide job titles, number of employees supervised and employment dates for all jobs you wish to be considered. Describe your specific experience for each position including all job duties and responsibilities.
  

Post Interview Verification:

• If you are selected as the top candidate for a position, DSD-HR will contact the current and former employer, as well as the professional references listed in the application. Please ensure the contact information on the application is accurate.
  
• Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran’s preference.
  

Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Critical Employee: Critical employees are considered necessary and vital and support activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-09-15

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• City of Austin

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