INTERMEDIATE CLERK (GAIN/START)

Position/Program Information

WHEN TO APPLY:

The application filing period will begin on Monday, September 15, 2025, at 8:00 a.m. {PT} - Continuous. We will keep accepting applications until the position(s) is filled. The application window may close unexpectedly once we have enough qualified candidates.

Exam Number:

41138F
Type of Recruitment:
We encourage applications from everyone.
Reposting information:
This is a reposting to reopen the exam number 41138F, and to update salary, filing information and Supplemental Questionnaire.

Why work for us?

With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 38 Departments, we provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential.

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About This Position:
Performs specialized clerical duties.

Essential Job Functions

• Processes documents according to established procedures; examples include reports, charts, tables and lists, bill, receipts, statements, case files, permits, licenses, and notices.
• Reviews documents for completeness, accuracy, and compliance with legal and other requirements.
• Answers questions and provides information to the public concerning regulations, procedures, forms, applications, programs and services, and permit requests.
• Maintains records requiring specialized knowledge and judgment in the selection, compilation, or computation of data; examples include cost records and distribution and control ledgers, which can be posted without extensive knowledge of bookkeeping.
• Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved.
• Uses office machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of other duties.
• Searches records and files for data where judgment and discrimination are required in selecting or abstracting material.
• Indexes and cross-references records and files.
• Sorts and files documents and publications; Retrieves and issues filed materials.
• Calculates amounts due, collects fees, and issues receipts.
• Requests, receives, stores, inventories, issues office supplies, and maintains related records.
• Receives, sorts, and distributes mail.
• Serves as a receptionist or counter clerk as needed.

For further information, please view the classification specification: Intermediate Clerk

Requirements

Requirements to Qualify:
WE ARE LOOKING FOR INDIVIDUALS WHO ARE AND HAVE:
Option I:
A current participant within the Los Angeles County Greater Avenues for Independence (GAIN)/Skills and Training to Achieve Readiness for Tomorrow (START) AND six months of office clerical experience in the service of the County of Los Angeles -OR-
Option II:
A current participant within the Los Angeles County Greater Avenues for Independence (GAIN)/Skills and Training to Achieve Readiness for Tomorrow (START) AND one year of office clerical experience outside the service of the County of Los Angeles -OR-
Option III*:
A current participant within the Los Angeles County Greater Avenues for Independence (GAIN)/Skills and Training to Achieve Readiness for Tomorrow (START) AND a certificate or Associate of Arts degree in clerical procedures or office administration from an accredited college or university.

Special Requirement Information:
*To receive credit for the required degree and/or certification, you must attach a legible copy of the official diploma/transcripts and an official letter from the accredited institution that shows the area of specialization and/or a legible copy of the official certificate at the time of filing or within ten (10) calendar days from application submission date. If t he required document is not submitted, please email it to ExamsUnit@dpss.lacounty.gov . Please include the exam number, exam title, and applicant ID number. Applications received without evidence of the required certificate or degree will not be considered nor accepted as meeting the stated requirements under Option 3. The document should show the date the degree was conferred and be in English. Note: Foreign degree diploma/transcripts must be evaluated by an academic credential evaluation agency member of NACES or AICE of the United States and degree deemed to be equivalent to degrees from the United States.

For more information on our standards for educational documents, please visit:
https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf
(Download PDF reader)
and
https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf
(Download PDF reader)

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

Withhold information:

No withhold will be allowed. Required experience/education must be fully met at the time of filing and clearly indicated on the application.

Out-of-Class Experience (Verification of Experience Letter):

I f you performed work that differs from the duties described in your class specification and you believe qualifies you for this opportunity, we will need to receive proof that you were officially recognized for doing that work by your department. This proof should be in the form of Verification of Experience Letter(s), signed by your Departmental Human Resources Manager. This must be provided within ten (10) calendar days from the application submission date. The letter(s) will be reviewed, verified, and approved if appropriate. If we don't receive that proof from you, then we cannot consider this type of experience.

License:
A valid California Class C Driver's License or the ability to use an alternative method of transportation when needed to carryout job-related essential functions.
Physical Class:
Physical Class II - Light: This class includes administrative and clerical positions requiring a light physical effort, including occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

Once we have reviewed the application, those who are deemed qualified will be invited to participate in our assessment process.

Assessment Content:

This examination will consist of a multiple choice and/or simulation assessment weighted 100% assessing the following:

• General Problem Solving Skills
• Customer Focus
• Learning Potential
• Responsibility

Only candidates who achieve a passing score of 70% or higher will be placed on the eligible register.

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
Transfer of Test Components:
If you recently took identical components for other exams, the test responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams and your responses could be transferred to that exam.
Test Preparation:
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/ . The section dedicated to test preparation is "Employment Test Assistance."
• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests/

Eligibility and Vacancy Information:
Candidates, who pass the assessment, are placed on the eligible register in the order of their score group for twelve (12) months. We will use this list to fill vacancies throughout Los Angeles County as they occur. Applications will be processed as they are received and added to the list accordingly.

PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT.
Application and Filing Information:
Applications must be submitted online only. Applications will be accepted starting Monday, September 15, 2025 , at 8:00 a.m. (PT) until the needs of the service are met and is subject to closure without prior notice. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website.

Note that the system requires verification for new email addresses. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to improve the security of the online application and to prevent incorrectly entered email addresses.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

All documents not submitted along with the application must be emailed to ExamsUnit@dpss.lacounty.gov within ten (10) calendar days from application submission date. Emails must clearly identify the applicant's name, and the subject line must include the exam name Intermediate Clerk (GAIN/START) and exam number 41138F.

We will send notifications to the email address provided on the application, so it is important to provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the inbox. It is every applicant's responsibility to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part.

Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire.
Register the below email addresses to your email contact list as approved senders to prevent email notifications from being filtered as spam/junk mail.

• info@governmentjobs.com
• talentcentral@shl.com
• noreply@proctoru.com
• donot-reply@amcatmail.com
• vcudiamat@hr.lacounty.gov
• ednaavanessian@dpss.lacounty.gov

Anti-Racism, Diversity, and Inclusion (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Social Security Number:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
Computer and Internet Access at Public Libraries:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
No Sharing of User ID and Password:
All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.
Testing Accommodation:
If you require an accommodation to fairly compete in any part of the assessment process, contact the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . We require a completed Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional supporting the request. The sooner you contact us, the sooner we can respond and keep you moving through the process.

Teletype Phone: (800) 735-2929

California Relay Services Phone: (800) 735-2922

Department Contact Name: Edna Avanessian

Department Contact Email: ExamsUnit@dpss.lacounty.gov
Department Contact Phone: (562) 566-7524

For detailed information, please click here

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• Los Angeles County

• (800) 970-5478

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