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Job Description
Position/Program Information
TRANSFER JOB OPPORTUNITY
EXAM NUMBER: TRCH2214-25-108
****DO NOT APPLY ONLINE****
The Department of Children and Family Services, Resource Family Support (RFS) Division is seeking a highly qualified individual for the Intermediate Typist-Clerk (ITC) position for the Resource Family Complaint Investigation section.
This position is located at the Wateridge Office at 5110 W. Goldleaf Circle, Los Angeles, CA 90056.
Essential Job Functions
The individual selected for this position will be responsible for performing general and specialized office clerical functions. Duties include, but are not limited to:- Data entry;
- Track confidential Resource Families information in various databases;
- Maintain various monthly management reports and logs;
- Completion of assignments and thorough follow up on inquiries and assignments including,status complaint investigations;
- Provide support to the section and management by maintaining specialized email inboxes;
- Sort, distribute, and provide timely responses to inquiries for specialized email inboxes;
- Conduct searches on Binti and CWS/CMS-Resource Management;
- Assign RFS cases to Complaint Investigation CSWs;
- Send standardized letters and emails to resource parents;
- Create and maintain physical RFS files for the division by mailing, receiving, and storing files;
- Additional clerical specific duties as necessary based on operational need.
Requirements
Employees interested in applying for this transfer opportunity must currently hold the payroll title of Intermediate Typist-Clerk.
DESIRABLE QUALIFICATIONS :- Excellent attendance and work ethic;
- Ability to handle time-sensitive matters and assignments promptly in a professional manner;
- Ability to prioritize assignments and meet the deadlines;
- Strong organizational and time management skills;
- Excellent verbal and written communication skills;
- Highly detailed in data entry and tracking;
- Ability to work independently and as a part of a team;
- Excellent attention to detail;
- Proficient in Microsoft Word, Excel, TEAMs and Outlook, Child Welfare Services Case Management System (CWS/CMS), Binti and/or the ability to learn and work in various programs;
- Ability to physically move and transfer physical files.
Additional Information
All materials submitted by the employee will be evaluated. Only the most qualified employees will be contacted for an interview. Submission of interest does not guarantee an interview. The interview process will be used to determine the final employee selection. This vacancy will remain open until the service needs of the department are met.
Employees interested in this transfer opportunity must submit the following:- A cover letter that includes their employee number, phone number, email address, and the title of the vacancy.
- A résumé.
- Copies of the two most recent performance evaluations.
REQUESTED MATERIALS MUST BE EMAILED TO:
Griselda Flores, Senior Secretary III
FloreG4@dcfs.lacounty.gov
and
Ernieca Burnett, Secretary III
BurneE@dcfs.lacounty.gov
The subject line must include: Your Name, Employee Number, “TRCH2214-25-108 - INTERMEDIATE TYPIST-CLERK”
IMPORTANT NOTICE: Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background check.
For detailed information, please click here - Data entry;
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ABOUT THE COMPANY
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Los Angeles County
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With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.
As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people's lives.
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