Senior Office Support - SWR0008

We respect and embrace the experiences, knowledge, and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : Stewardship, Integrity, Collaboration, Respect, and Innovation. We are passionate about Missouri, our role to preserve, protect, and enhance our environment, and we are committed to serving its citizens. We believe our mission and vision serve a greater purpose and will be felt for generations to come.

Please note: The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed the salary range listed above.

This position will be located at the Southwest Regional Office, 2040 West Woodland, Springfield, MO 65807

• Front Desk coverage as scheduled; answer the phones, prepare outgoing mail, scan incoming mail
• Process documents for mail
• Data entry
• Purchasing supplies, paying invoices, and making hotel reservations with a purchasing card
• Scanning Files
• Other duties as assigned

To be successful in this position, a candidate will need the following skills:

• Customer Service : Works with clients and customers (that is, any individuals who use or receive
  
  the services or products that your work unit produces, including the general public, individuals who
  
  work in the agency, other agencies, or organizations outside the Government) to assess their needs,
  
  provide information or assistance, resolve their problems, or satisfy their expectations; knows about
  
  available products and services; is committed to providing quality products and services.
• Teamwork : Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Self-Management : Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Interpersonal Skills : Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Equivalent to those typically gained by:

• 1-3 years of relevant experience
• Knowledge of general office practices

(Additional education or experience may substitute for the required education or experience)

Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.

Benefits & Work-life Balance

Our benefits package and flexible 40-hour work week promote the mental and physical health of you and your family as you work towards achieving your professional goals. Benefits include paid vacation and sick leave, paid life insurance, medical, dental, vision, and prescription insurance. Learn more here .

How we invest in you:

• Exceptional professional development: mentoring from experienced professionals, cross-media training, career advancement opportunities, paid training, and continuing education tuition assistance.
• Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees, and licensure renewal fees.

Beverly Campbell (Admin Support Manager) 417-891-4389 or beverly.campbell@dnr.mo.gov

Or

Aarick Roberto, Recruiter at dnr.recruiter@dnr.mo.gov

• 

• State of Missouri

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