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Job Description
Grade 17 - Starting hourly rate: $23.40. Rate of pay depends on qualifications.
Job Description
Job Summary:
The Gate Operations Coordinator is responsible for installing, maintaining, and troubleshooting various gate systems to enhance the security and efficiency of SAWS properties. This position will be responsible for managing and inspecting activities performed by contractors within SAWS facilities. Responsible for ensuring contractor’s compliance with approved plans, specifications, construction standards, and federal, state, and local codes, laws, and regulations. The Gate Operator Coordinator represents SAWS in a decision-making capacity and payment authorizing capacity when dealing with customers, contractors, consultants, developers, governmental and regulatory agencies.
ESSENTIALFUNCTIONS- Oversees and instructs employees in proper work methods and safety procedures, advises, guides, coaches and provides input on employee’s performance.
- Installs and maintains gate operators, gates, fences and limited access control systems, and other related equipment.
- Oversees troubleshooting, diagnostic testing, adjustments, and repairs on gate operator systems to identify and resolve issues.
- Repairs or replaces faulty components, including circuit boards, motors, sensors, and wiring.
- Oversees, inspects, and accepts contractor activities and materials for compliance with contracts, regulatory and safety compliance, specifications, construction standards, permits, and quality control plans.
- Resolves and addresses issues at facilities to include managing, inspecting, and accepting contractor repairs and emergency calls.
- Programs and configures gate operator systems to ensure proper functionality.
- Performs regular maintenance checks to ensure all gates and control systems are functioning optimally, with adjustments and recalibrations performed as needed.
- Collaborates with clients to understand their specific requirements and provide effective solutions.
- Reviews, plans, and attends pre-bid, pre-construction, and project status meetings with governmental agencies, contractors, and consultants affiliated with facilities.
- Provides technical assistance to gate/fence system designers, and system contractors, architects, and engineers. Creates scopes of work for projects, aides in the bid process, and works closely with the internal department to ensure that all work is completed.
- Provides timely and accurate documentation of service and repairs performed to include accurate service records, detailing work performed, parts replaced, and any other relevant information.
- Maintains a clean and organized work area.
- Follows safety protocols and adheres to industry standards and regulations.
- Stays up to date with advancements in gate operator technology and industry trends.
DECISION MAKING- This position works under limited supervision.
MINIMUMREQUIREMENTS- High School Diploma or GED.
- Five years’ experience working as a Gate Operator Technician or in a similar role.
- Valid Class "C" Texas Driver's License.
PREFERRED REQUIREMENT:- Certified Gate Automation Technician.
JOB DIMENSIONS- Strong knowledge of gate operator systems, access control systems, and related equipment.
- Skill in troubleshooting and diagnosing gate operator system issues.
- Excellent problem-solving skills and attention to detail.
- Skill in utilizing computers and proficient in the use of word processing, spreadsheet, database, presentation and project management software, and work order system.
- Ability to read and interpret blueprints, schematics, and technical manuals.
- Ability to work independently and as part of a team.
- Ability to work evenings or weekends, depending on project requirement.
- Ability to communicate clearly and effectively both verbally and in writing and provide good customer service.
- Ability to operate and maintain various types of equipment, machinery and tools to ensure safe working conditions.
- Ability to establish and maintain effective working relationships with staff, internal and external customers, contractor representatives, and governmental agencies.
PHYSICALDEMANDSANDWORKINGCONDITIONS
Physical requirements include lifting up to 75 pounds occasionally. Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling, and working in cramped and strained positions for periods of time to perform job scope.
Working conditions are primarily outside, exposed to wet, humid, or extreme weather conditions; slippery, uneven surfaces; excessive noise; heavy traffic; and animals, snakes and poisonous insects and poisonous plants. Operates company vehicle on a daily basis.
May be required to work hours other than regular daytime schedule such as nights, weekends, holidays, on-call or rotating shifts.
San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:- Competitive, market-based salaries
- Performance-based incentives
- Medical benefits
- Dental benefits
- Life insurance
- Prescription drug program
- Vision care plan
- Two retirement plans
- Deferred compensation plans (457 plan)
- Disability income
- Paid leave (vacation, sick, personal)
- Education assistance program
- Employee assistance program
- Flexible, tax-deferred health and dependent care spending accounts
- Wellness programs
- On-Site Fitness Facilities
- Community service opportunities
Closing Date/Time: 10/12/2025 11:59 PM Central -
ABOUT THE COMPANY
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San Antonio Water System
Show moreThe San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties. The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.
As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.
San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful.
Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.
SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.
SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.
Why Choose a Career at SAWS?
For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.
For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.
For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.
For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.
For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.
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