Offender Communications Program Coordinator Central Office

A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors.

We offer great benefits!Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program. The Missouri Department of Corrections is an equal opportunity employer and a drug-free workplace.

• Responsible for overseeing offender communication contracts which include offender telephones, media service players, electronic messages, video visitations, and related security and investigative services.
• Manage a wide range of projects from contract development to project implementation to contract compliance.
• Communicate and collaborate with internal and external stakeholders on project status reports, responding to contract inquiries, and resolve project and contract issues.
• Assess project issues and develop resolutions.
• Conduct project meetings and responsible for project tracking analysis and reporting.
• Maintain accurate and complete contract files, documenting modifications, correspondence and performance records.
• Conduct audits and prepare reports as needed.
• Assist in addressing contractual questions employees have, creating employee accounts and helping to resolve employee issues.
• Position works every day in the office but will require some travel, generally two to three days a month.
• Position has a standard Monday-Friday work schedule but may be asked to work outside of normal hours.

Minimum Qualifications:

Valid Driver’s License

Advanced proficiency in Microsoft Outlook, Word, and Excel

Preferred Qualifications/Skill:

• Demonstrated knowledge and understanding of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects.
• Demonstrated k nowledge and understanding of contract administration, including proposals, planning, designing, implementing and evaluating contracts.
• Excellent verbal and written communication skills with the ability to present information to individuals or groups.
• Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining thorough documentation, staying on schedule, and managing logistics.
• Strong reading, writing, speaking, mathematical, critical thinking, and problem-solving skills.
• Excellent time management skills with proven ability to independently complete tasks within deadlines.
• Ability to use computers and Microsoft Office and quickly learn specialized systems to accomplish work.
• Understanding of data management and record keeping.
• Ability to work independently with minimal supervision with self-motivation to achieve well-defined and realistic personal goals.
• Ability to adjust planned work and apply critical thinking to address multiple demands and competing priorities in a changing environment.

All requested documents MUST be received by the closing date listed.

Contingent upon your position, you may also be eligible to receive:

• A $2.00 per hour shift differential if you are assigned to a shift that begins on or between 12:00pm (noon) and 5:00am and are employed at a 24/7 congregate care facility (i.e. institution, transition center, supervision center, or command center).
• A $0.75 per hour maximum security stipend if you work full-time at a qualifying facility.
• A $1.00 per hour restrictive housing stipend if you are assigned a regular post within a restrict housing/segregation unit at any facility.

The Department of Corrections currently offers a guaranteed 1% pay increase for every two years of continuous service up to 20 years!

The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction.

DOC.Employment@doc.mo.gov

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• State of Missouri

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