TPWD MISSION

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PLEASE NOTE:

All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed.

Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete.

Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.

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APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

MILITARY OCCUPATIONAL SPECIALTY CODES:

Job Classification

Military Specialty

Volunteer Services Coordinator I-IV

No Military Crosswalk. Qualified veterans are encouraged to apply.

*More information on military occupational specialty codes can be found below:

https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf

MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/

Required forms that will need to be attached with application for Military Employment Preference:

1. Veteran- DD214 showing honorable discharge.

2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation.

3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation.

4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders.

5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.

Documentation must be attached to the application before military preference can be granted.

BENEFITS:

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.

HIRING CONTACT: Brittney Zepeda, (512) 389-8674

PHYSICAL WORK ADDRESS: 4200 Smith School Road, Austin, Texas, 78744 or possible satellite office at TPWD facility throughout the state

GENERAL DESCRIPTION

Under the direction of the Volunteer Program Manager, the Texas State Parks Volunteer Program Coordinator performs routine (journey-level) volunteer services work and is the point of contact for public inquiries, internal program assistance, and program communication. Coordinates volunteer application compliance. Plans and coordinates for staff training, Intern-Round-Up, and statewide conference logistics. Supports and provides resources to program staff and statewide volunteer coordinators. The Volunteer Program Coordinator may rely on direction from others to solve problems that are not standard and occasionally assist other staff in performing work of greater complexity. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.


Qualifications:

MINIMUM QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a Bachelor's degree.

Experience:

Experience in customer service;

Experience in data entry and record keeping.

NOTE: Experience may have occurred concurrently.

Licensure:

Applicant must possess a valid State driver's license.

NOTE: Retention of position contingent upon obtaining and maintaining required license.

ACCEPTABLE SUBSTITUTIONS:

Education:

One additional year of experience in volunteer management or data entry, or training, or customer service beyond the requirements or may substitute for 30 hours of the required education, with a maximum substitution of 120 semester hours.

PREFERRED QUALIFICATIONS:

Experience:

Experience in volunteer recruitment and coordination;

Experience with online volunteer or employment tracking systems;

Experience with social media applications;

Experience in working with the public;

Experience in training others;

Experience in customer service, public relations or handling customer complaints;

Experience in administrative support work;

Experience editing data in charts, spreadsheets, graphs and database.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of Texas State Parks.

Knowledge of volunteer program best practices, including current trends, resources, and information.

Knowledge of strategies and best practices for social media engagement

Knowledge of event coordination.

Knowledge of general office procedures.

Knowledge of administrative and clerical procedures.

Skill in using MS Word, Excel, PowerPoint, Outlook, and video conference software and equipment.

Skill in database management or volunteer or employee tracking systems.

Skill in fostering effective relationships among staff, volunteers, partners, or communities.

Skill in clear and effective verbal and written communication, including public speaking.

Skill in providing quality customer service in a courteous and professional manner.

Skill in using standard office equipment.

Skill in managing several projects simultaneously.

Skill in meeting deadlines.

Ability to work under moderate supervision.

Ability to train others.

Ability to prepare and present presentations.

Ability to perform manual labor, including lifting supplies and materials up to 25 lbs.

Ability to conduct work activities in accordance with TPWD policies and procedures.

Ability to prepare reports.

Ability to maintain accurate records.

Ability to communicate effectively.

Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.

Ability to handle complaints and stressful situations.

WORKING CONDITIONS

Occasionally required to work hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays as needed.

Required to work overtime, as necessary.

Required to perform manual labor, including lifting supplies and materials up to 25 lbs.

Must conform to TPWD dress and grooming standards, work rules, and safety procedures.

Required to operate a State vehicle.

Required to travel 15% with possible overnight stays;

Non-smoking environment in State buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER



WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS


Closing Date: Oct 24, 2025, 11:59:00 PM

• 

• Texas Parks and Wildlife

• (512) 389-4545

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