Community Services Program Analyst

Job Characteristics

*** OPEN & PROMOTIONAL JOB OPPORTUNITY***

COMMUNITY SERVICES PROGRAM ANALYST

The City of Concord is currently seeking to fill a Community Services Program Analyst position in the Housing & Community Services Division of the Community Development Department. This position is open until filled; a first review of applications will begin the week of November 3, 2025.

The Community Development Department:
The City of Concord’s Community Development Department, or CDD, is home to several divisions, which work together to maintain and improve the quality of life for residents and visitors. From Planning and Housing to Building and Engineering, CDD focuses on enhancing the quality of life for Concord’s residents and businesses.
The Housing and Community Services Division is responsible for the implementation and administration of federal, state, and local grants to support lower-income residents with a goal of improving the quality of life for the community as well as engaging in issues around homelessness, including overseeing the implementation of the City's Homeless Strategic Plan. The Division further oversees the City's affordable housing and tenant protection programs and policies.

What you will be doing:
The Community Services Program Analyst plays a critical role in supporting the City's efforts to strengthen community well-being and address housing insecurity. The Community Services Program Analyst will primarily be responsible for managing the day-to-day operations and activities to administer HUD's Community Development Block Grant (CDBG), as well as local and state grant programs. The position will also be responsible for managing various contracts and implementation of the City's Homeless Strategic Plan.
At its core, this position will be responsible to ensure the City's compliance with its CDBG grant regulations and reporting obligations to HUD and other funders, liaising with the City's grantees and the Community Services Commission. This position supervises the part-time Community Services Support Clerk position assigned to the City's grants programs. In addition, active engagement at both the state and local level to advocate addressing Concord's needs, monitoring emerging trends and best practices regarding homelessness will be necessary. This will include periodic attendance at evening meetings following a normal workday. This is position is also responsible for the development and monitoring of the Community Services portion of the Division's budget.

We are looking for someone who:

• Has the ability to manage a portfolio of grantees to ensure compliance with the requirements of HUD's CDBG grant program. Responsibilities include development and submission of the annual Action Plan and Consolidated Annual Performance and Evaluation Report (CAPER), and the five-year Consolidated Plan. Administration of other state and local grant funds, including drafting and execution of grant agreements, reviewing monthly compliance reports to ensure contract compliance, auditing grant awardees, and managing data entry into the City’s and HUD's data portals.
• Possesses experience with relationship building with elected and appointed officials, community partners, and stakeholder groups with a focus on cooperation and consensus building.
• Possess exceptional oral and written communication, active listening skills, clear articulation, and the ability to adapt one’s communication style when engaging with the public, community partners, and elected officials.
• Can develop and complete an ongoing assessment of the City’s key strengths, priorities, and gaps in the City’s ability to address homelessness, to develop strategies to improve the City’s response, and provide contract oversight to service providers.
• Has demonstrated knowledge of public sector budget development and monitoring, including forecasting, tracking expenditures, and aligning financial resources with program goals and grant requirements.
• Embraces and is guided by the City’s Mission, Vision and Values .

What we offer:
The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:

• Participation in CalPERS pension, tiered based on date of hire
• A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage
• City-paid dental insurance; employee-paid vision insurance
• Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation
• Generous tuition reimbursement program
• 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2,000 annually
• Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
• Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance
• A wellness program that offers fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources
• Option for alternative work schedules, based on Director of Community Development approval, which may include a hybrid work schedule and a 9/80 schedule.

*Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org.

The Community:
Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City’s central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley. Concord has much to offer; its local lifestyle reflects a careful blending of the City’s early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord. Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where “Families Come First,” one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy.

SELECTION PROCESS

1. Submit a complete City of Concord application and complete the responses to the required supplemental questionnaire online at www.cityofconcord.org .

2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you.
3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current vacancy, and other vacancies that may occur over the next 12 months.

Conviction History:
If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.

Examples of duties include, but are not limited to

May assist department head, division manager and/or program manager in determining priorities, methods, standards, and sequences of work necessary to achieve department/division objectives.Conducts research, gathers and analyzes data, writes reports, and makes recommendations on specific departmental subjects.Assembles a variety of information and statistical data for inclusion in reports.Develops, assembles and prepares charts, diagrams, photographs, and visual displays.Analyzes and develops procedures related to departmental matters such as work simplification, methods improvement, computer application, data management and retrieval.Acts as staff to assigned committees by preparing meeting agendas, reports, monitoring programs, and presenting proposals and recommendations.Serves in a liaison capacity on administrative matters between assigned department and other City departments, committees, contract service providers, outside partners, other agencies and citizen groups. Attends departmental/division staff meetings and provides staff assistance by conducting research and writing reports in preparation for meetings.Provides information to staff and the public related to assigned departmental activities; prepares press releases and makes presentations at public meetings.May coordinates grant administration efforts in the support of of departmental and division programs to obtain other departmental and City funding. Maintain program documentation files and database.Maintains master calendar of required reports and master data base of all contacts including expiration dates and fund balances.As assigned, coordinates departmental and/or program monitoring of required mitigation measures and conditions of approval for new developments, including City projects, compliance reporting and required reporting to regulatory agencies.As assigned, provides support for the development and coordination of community services programs.May assist in the preparation and administration of the budget and assist department head/division manager with the year-end report.May provide supervision and training to employees in the work unit.Answers correspondence and prepares financial and statistical information as assigned.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other duties as required.
To view the full class specification for the position of Administrative Analyst (working title: Community Services Program Analyst), please visit
www.governmentjobs.com/careers/concord/classspecs .

Qualifications

Knowledge and Abilities
Knowledge of issues related to federal, state, and local laws and regulations relevant to housing improvement, including grant application requirements and procedures; planning and environmental requirements and federal regulations relating to community development block grant funding; federal grants and state laws related to non-profit organizations; and budget, accounting and performance measurement techniques; homlessness, including community needs and service gaps; programs and resources for housing development; public/private sector approaches and techniques to stimulate and promote housing development; financial techniques and procedures relating to housing development and expansion of affordable housing opportunities; and community social agencies and resources.

Working knowledge of the principles and methods of public and business administration, including organization and fiscal management, contract monitoring, and research methodology. Ability to effectively collect and analyze information, and to draw valid conclusions; to understand, interpret and apply applicable rules, regulations and procedures; to summarize facts and recommendations accurately, to prepare clear and concise written reports, to make effective public presentations; to understand and carry out oral and written instructions; and to establish and maintain cooperative relationships with those contacted in the course of work.

Education/Experience
Education: Possession of a Bachelor's Degree in Public Administration or related curriculum.

Experience: Two years of related professional experience.

Other

A California Driver's License and a satisfactory driving record are conditions of initial and continued employment.

EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date.

The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees.

For a complete overview, click here .
Below is a brief listing of what the City offers:

• Dental & Vision Insurance
• Employee Assistance Program
• Health Insurance
• Holidays
• Life Insurance
• Pre-tax Savings Benefits
• Retiree Medical (3 levels based on date of hire)
• Retirement Program
• Short-term Disability*and Long-term Disability
• Social Security/Medicare
• Vacation & Sick Leave

*Not available for sworn personnel.

Closing Date/Time: Continuous

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• City of Concord

• 925-671-3407

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