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Job Description
Summary
ABOUT THE DEPARTMENT:
The Information Technology Department supports the organization’s technology needs and provides leadership for future solutions. Deschutes County IT manages systems and infrastructure, and provides stable, secure, and reliable technical support services to County staff and clients. The department includes 22 employees and partners with other technical staff throughout the County. The department is dedicated to enhancing security, efficiency, and productivity and provides everything from phone support to application integration.
ABOUT THE COUNTY:
We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.
Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.
We hope you’ll consider joining our talented team.
ABOUT THE JOB:
The role offers the opportunity to provide essential support and administration of the Microsoft 365 cloud infrastructure, focusing on driving collaboration and integration efforts within Deschutes County, Oregon. Responsibilities involve assisting in deploying new features and ensuring both system performance and security. Keeping informed about the latest updates and best practices related to Microsoft 365 is crucial. This role joins a collaborative and driven team aimed at improving the County's technology services. This position requires occasional after-hours work for system maintenance and emergency response.
Typical work hours are from 8 am to 5 pm with some flexibility. You will be joining a collaborative, fun, and driven team that aims to improve technology services to our County.
This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor.
Key Responsibilities:- Microsoft Administration: Provide support, assistance, and monitoring of the Microsoft 365 services and hybrid cloud/premise infrastructure, like Exchange, SharePoint, and Teams, ensuring optimal performance and compliance. Assist in deployment of Microsoft 365 features.
- Technical Support and Training: Provide technical support and training to end-users collaborating with IT and business teams to integrate Microsoft 365 solutions with other enterprise systems, ensuring seamless operation and enhancing productivity across the organization.
- Documentation and Compliance : Assist in developing and maintaining comprehensive documentation for Microsoft 365 administration processes and procedures. Conduct regular audits and assessments to ensure compliance with data governance and retention policies, which supports optimal system performance and security standards.
What You Will Bring:
Knowledge of or experience with:- Familiarity with Microsoft 365 products and services within a hybrid on-premises/cloud environment.
- Basic understanding of PowerShell scripting for automation and management tasks.
- A foundational understanding of networking concepts and protocols that are necessary for troubleshooting and ensuring smooth operation of cloud services.
- Knowledge of data governance and retention policies to assure compliance and proper lifecycle management of information within the Microsoft 365 platform.
- Providing technical support for Microsoft 365 services, including troubleshooting and resolving basic technical issues efficiently.
- Communicating complex technical concepts clearly to non-technical stakeholders, ensuring that information is comprehensible across different departmental teams.
- Managing multiple tasks and priorities, allowing for effective time management and delivery of support services within tight deadlines.
*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.
Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.
Review the full job description by clicking HERE.
Compensation
$6,304.35 to $8,448.45 for a 172.67 hour work month. Excellent County benefit package when eligible. This union represented position is available immediately.
BENEFITS:
Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details.
Minimum Qualifications- Associates degree in IT, cloud computing, or related field;
- AND two (2) years of experience in supporting a cloud environment;
- OR any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities to perform the essential functions of the job.
Preferred Qualifications:- ITIL 4.0 Knowledge: Familiarity with ITIL 4.0 principles and practices, indicating an understanding of modern IT service management frameworks to enhance service delivery and support processes.
- Microsoft 365 certification: Possession of or the ability to obtain specific technical training and certifications related to Microsoft 365 and cloud computing would be beneficial.
Necessary Special Requirements
The employment offer will be contingent upon pre-employment screening for criminal history and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). These screenings must be completed with satisfactory findings in order for a formal offer of employment to be extended.
Excellent County benefit package when eligible.
Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees.
Employer paid benefit offerings include:- Life Insurance for employee and dependents
- Accidental Death and Dismemberment Insurance
- Long-term Disability Insurance
- Employee Assistance Program
- Retirement Program through Oregon PERS
- Time Management Leave
- 125 Flexible Spending Program
- 457 Deferred Compensation Program
- Supplemental Life and Accident Insurance
Closing Date/Time: 10/28/2025 11:59 PM Pacific -
ABOUT THE COMPANY
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Deschutes County
Show moreDeschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. The County has 1,200 employees and a $587 million annual budget. The County assesses property, records public documents, conducts elections, collects taxes, and provides a variety of key community services, including public safety, public and behavioral health, building inspection, planning and zoning, road maintenance and construction, solid waste and the operation of a large Fair & Expo Center. Indirect services that support county operations include finance, human resources, property and facilities management, internal auditing, information technology, legal counsel, and public information.
For the past decade, Central Oregon has been recognized as one of the best places to live. Deschutes County is conveniently located within a three-hour drive to Portland, Oregon, and within one hour of the Cascade Mountain Range. With an average elevation of 3,600 feet, the area enjoys a dry, high desert climate with cool nights and sunny days. Annual precipitation averages 11.7 inches.
The countywide population is over 200,000, spread over 3,054 square miles. Deschutes County is the fastest growing county on the West Coast and one of the most diverse economies in Oregon. Tourism brings to Central Oregon over four million overnight visitors annually. The Mount Bachelor ski resort attracts tourists from across the nation. The nearby Cascade Lakes are also a large draw for tourists.
Other local features include a vibrant visual and performing arts community, an outstanding restaurant scene, an extensive and respected health care network, and a high quality educational system.
The cities of Bend, (the county seat), Redmond, La Pine, and Sisters are the four municipalities in Deschutes County. Roberts Field Redmond Municipal Airport connects Deschutes County to other major western U.S. cities. In addition to excellent public and private K-12 schools, Bend is home to Central Oregon Community College (COCC) and Oregon State University’s Cascade Campus.
To hear from staff about working at Deschutes County Behavioral Health, please click HERE.
Make the work you do matter. We hope you’ll consider joining our team.
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