Library Service Supervisor

POSITION OVERVIEW

APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED
DIVISION / SECTION: Customer Experience / Neighborhood Libraries
Workday & Hours: Monday - Sunday, 8:15am - 8:15pm ***may include possible evenings, occasional weekends and late hours ***subject to change***

DESCRIPTION OF DUTIES /ESSENTIAL FUNCTIONS
The Houston Public Library seeks a customer-service driven, creative, and energetic Library Service Supervisor (Stanaker Neighborhood Library), who has strong leadership skills, an ability to inspire staff, and a passion for serving as a hands-on and highly engaged manager at the Stanaker Neighborhood Library. The preferred candidate for this position will demonstrate strong communication skills, deliver outstanding customer service, exhibit a genuine interest in engaging with individuals of all ages and diverse backgrounds and possess a background and interest in leading teams and providing outreach & programming. Works one evening a week and every other weekend (Saturday and/or Sunday). Requires evenings and weekends (Saturday and Sundays) 8am-8:15pm shift work on a rotating basis.

About Us: The Houston Public Library’s mission—Linking YOU to the World—guides our vision to be Houston’s most trusted source of information. We are dedicated to fostering a connected and informed community, where all Houstonians have equitable access to resources and innovative tools that empower them to thrive in a global society. From early literacy to career development and lifelong enrichment, we are proud to support lifelong learning at every stage of life. We are more than just a place for books; we are a hub for community connection, where Houstonians come together to engage, collaborate, and build a sense of belonging.

The Library Service Supervisor (Stanaker Neighborhood Library) will manage the following essential functions:
• Direct and coordinate the daily operations of the Stanaker Neighborhood Library.
• Oversee, schedule, and coach team members to effectively complete tasks.
• Manage the facility, opening and closing the branch and submits maintenance requests as needed.
• Oversee programs and library services for all ages.
• Liaising with the community through outreach and developing partnerships with local community organizations.
• Take initiative to creatively solve problems and possess sound decision-making skills.
• Provide excellent customer service in person and by phone.
• Exhibit a high level of creativity for innovative services and programming.
• Have a strong working knowledge of Microsoft operating system and software.
• Perform collection development and maintenance.

Applicants are encouraged to submit a Cover Letter and Resume when applying. For a location listing of our 37 Neighborhood Libraries and Central Library, please visit: https://houstonlibrary.org/all-locations

WORKING CONDITIONS:
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS:
Requires a Bachelor's degree.

EXPERIENCE REQUIREMENTS:
Four (4) years of professional/paraprofessional experience in library, information services, or education is required.

SUBSTITUTION: Associates degree and six years of professional/paraprofessional experience in library, information services, or education may be substituted for the education and experience OR High School Diploma or GED and eight years of professional /paraprofessional experience in library, information services, or education may be substituted for the education and experience.

PREFERENCES

• Knowledge of current versions of MS Office (Excel, Word, PowerPoint, and Outlook) and Sirsi Symphony,
• Excellent oral, written, and interpersonal communication skills are preferred.
• Experience in personnel management and supervision
• Experience working with diverse populations
• Experience working in public libraries and knowledge of planning and promoting library programs.
• Bilingual skills (English and Spanish)

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6***

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. The department may administer skills assessment test.

SAFETY IMPACT POSITION - YES
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

PAY GRADE - 21

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov

To view your detailed application status, please log-in to your online profile by visiting http://agency.governmentjobs.com/houston/default.cfm or call (832-393-0473).

If you need special services or accommodations, call 832-393-0473. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.

EOE Equal Opportunity Employer:
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 10/13/2025 11:59 PM Central

• 

• Houston Airport System

• 2812331839

Show more